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The Customer Display Name defaults to only the first name.  Is there a setting to make it default to display both the first and last name? Thanks, Bryan
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  • question
  • 8 replies
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  • 13 hours ago
Hello Everyone, At Zoho, we have always ensured a hassle-free online payment experience for our customers. Today, with our integration with Razorpay, Zoho's customers from Ind...
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  • announcement
  • 2 replies
  • last reply by
  • 22 hours ago
We are a subscription box business using Zoho One.  How do our members login to make changes to their subscriptions, contact details, etc.  Is there a portal?  If not, what sh...
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Dear Zoho Support Team, I encountered an issue while editing a subscription in Zoho Billing, and I would appreciate your assistance in resolving it. Issue Description: I creat...
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  • question
  • 4 days ago
We operate a lawn care & landscaping company and are developing an instant estimator on our website based on a lot size api. Is there any way to pass a monthly subscription pr...
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You asked! We listened! 2024 saw a lot of updates in Zoho Billing to improve your overall billing management experience. Let us take a look back at some of the major updates i...
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  • discussion
  • 1 reply
  • last reply by
  • 20 days ago
We have a plan that has a default Plan Account of "Sales". Can we override the account for a specific subscription via API? In some instances the same exact plan should map to...
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  • question
  • 1 month ago
I don't see the option to Pause/Resume a subscription using the API, is it in the pipeline?
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Hi, Does anyone know how we could achieve the ability to increase the subscription fee for our existing customers based on a % increase. We are not yet using Zoho Billing (Sub...
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Would be great for the customer to be able to change their own subscription (or restart existing one) within the customer portal. Also, would like to be able to have early ter...
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Is there anyway to create a custom link back to our main app from the customer billing portal in Zoho subs?
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Need more info
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subsc...
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  • announcement
  • 2 months ago
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to...
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  • announcement
  • 1 reply
  • last reply by
  • 3 months ago
Hello users, We’re updating the Authorize.Net integration in Zoho Billing on November 20, 2024. This update may cause payment failures in your recurring transactions if the Tr...
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  • announcement
  • 3 months ago
Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update(...
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I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/che...
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  • question
  • 12 replies
  • last reply by
  • 3 months ago
Answered
I was wondering if Zoho Invoices' Estimate functionality can enable me to quote for an upfront price and a recurring  monthly price (subscriptions) and have both upfront and r...
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Working on it
Customers are receiving two emails each time we create a new invoice. They are not duplicates, as there is only one invoice in their account + in the email workflow. But still...
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Good day, I'm working with web hooks and I am curious if there is a documentation for the `event_types`? Like a detailed list of events and event orders, life cycles. Is there...
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Hello Zoho and community. We are using Zoho Billing for our licensed products and have set up subscriptions for this purpose, including plans, add-ons, and coupons. Currently,...
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    Welcome to the Zoho Billing community! Use this channel to stay up to date on product features, find answers to your questions, learn tips and tricks, and share ideas and feedback. (Zoho Billing was formerly known as Zoho Subscriptions)
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