ユーザーの皆さま、こんにちは。コミュニティチームの中野です。
本投稿では、当日実施したセッションの様子及び投影資料をお届けします。
会場にて参加できなかった皆さまも、ぜひご参照ください。
(Zoho 社員セッションの登壇資料については、11/28(金)開催の東京回の開催報告で共有いたします)
今年2回目の開催となる名古屋 ユーザー交流会では、株式会社エンツナクリエイト 野末さんによる
Zoho Analytics / Inventory の活用事例セッションのほか、「Zoho で”見える化”した / したい自社のデータ」を
テーマに参加者同士でZoho の活用方法を共有し合うグループワークを行いました。
登壇いただいた野末さん、そして参加いただいたZoho ユーザーの皆さん、ありがとうございました!
ユーザー活用事例セッション:Zoho Inventoryでは見えない未来を、
Zoho Analyticsで描いた話 〜構成部品の在庫推移と”仕様の壁”を乗り越えて〜
在庫管理(部品の仕入れから商品の製造・販売まで)をZoho Inventory / Analytics で実現した事例についてお話しいただきました。
1. 業務課題をZoho で解決
クライアント様は、Zoho 導入前はExcelでの在庫管理をしていましたが、部品点数の増加により運用を続けることが困難な状態でした。
具体的には以下キャプチャの通り5つの要望があり、それらをZoho Inventory / Analytics に
置き換えることで、業務改善に繋がった話を共有します。
2. 具体的なZoho 活用法
2-1. Zoho Inventory の活用
Zoho Inventory では、以下の機能を活用して在庫管理を実現しました。
商品登録機能
- 売上価格と仕入れ価格の両方を登録可能
- 先入れ先出し法、移動平均法などの在庫計算方法に対応
- 期首在庫数と基準在庫数の設定によるアラート機能
組み合わせ商品機能
- 部品の組み合わせによる商品作成が柔軟に設定可能
- 各部品の使用数量と金額の詳細設定が可能
受発注管理
- 取引先ごとの価格パターン設定
- 発注書・受領書・支払依頼書の帳票展開機能
2-2. Zoho Analytics :将来在庫推移表の作成
Zoho Inventory だけでは実現できなかった「将来的な在庫予測」について、Zoho Analytics を活用して解決しました。
Zoho Analytics で作成したレポート: 将来の在庫推移予測表を作成し、以下の項目を表示できるようにしました。
- 部品名・組み合わせ商品名
- 基準在庫数
- カスタムフィールド(必要納品数、SPQ(最小発注単位)、MOQ(最低発注数))
- 月別の出荷予定・入荷予定・在庫調整・在庫残数
技術的な実装: 在庫変動イベント(受注・出荷、仕入れ・納品、在庫調整、バンドル出荷、仮想出荷)を
統合したテーブルを作成し、全月・全商品の組み合わせテーブルと結合することで、動きのない月も含めた在庫推移を表示できるようにしました。
※実装にあたっては、Zoho Analytics の制約事項(ジョイン制限、NULL値の扱い、レポート列数制限など)を考慮した設計が必要でした。
まとめ
今回の取り組みにより、将来的な在庫見通しが可能になり、発注漏れが大幅に減少したと
クライアント様から高い評価をいただきました。 今後は発注数量などと在庫が連動してアラートを表示するなどの設計を進めていきたいと思っています。
野末さん資料:
グループワーク:Zohoで"見える化"した / したい、自社の数字
Zoho を活用して、自社で見える化したデータ・今後したいデータについて、参加者同士で共有していただきました。
共有内容 一部抜粋:
・Zoho PageSense: ヒートマップ等を利用して、サイト行動の可視化
・Zoho Social: 自社SNS投稿の反応を確認
最後に
今後のコミュニティイベントは、以下の通りの開催を予定しています。
枠に限りがありますので、参加を希望される方はお早めに参加登録をお願いします。
12/18(木)14:00~ ユーザー同士で課題解決! Zoho ワークアウト オンライン
今後取り扱ってほしいトピックや、今回参加した感想などについて、本投稿のコメントにいただけると励みになりますのでぜひお願いします。
SNSハッシュタグ:#Zugmeetup
今後ともZoho コミュニティをよろしくお願いいたします!
ゾーホージャパン コミュニティチーム
Recent Topics
Service Account Admin for API Calls and System Actions
Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls
Please can the open tasks be shown in each customer account at the top.
Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?
Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
Send Whatsapp with API including custom placeholders
Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
Add Israel & Jewish Holidays to Zoho People Holidays Gallery
Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
ZO25: The refreshed, more unified, and intelligent OS for business
Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve
Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments
We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
[Product Update] Locations module migration in Zoho Books integration with Zoho Analytics
Dear Customers, As Zoho Books are starting to support an advance version of the Branches/Warehouses module called the Locations module, users who choose to migrate to the Locations module in Zoho Books will also be migrated in Zoho Analytics-Zoho Books
Introducing Schedules for smarter availability management
Greetings from the Zoho Bookings team! We’re excited to introduce Schedules, a powerful enhancement to manage availability across your workspace. Schedules are reusable working-hour templates that help you define and maintain consistent availability across
Why Zoho Contracts Prefers Structured Approvals Over Ad-hoc Approvals
Approvals are one of the most important stages in a contract’s lifecycle. They determine whether a contract moves forward, gets revised, or needs further discussion. The approval process also defines accountability within the organization. Zoho Contracts
Whatsapp Connection Status still "Pending" after migration
Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
Kaizen #226: Using ZRC in Client Script
Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
How to Filter timewise question to check uploaded one month or two months before in these community question ?
i want to find the question that is asked some month or before any particular year, so how can i filter it ?
Proposal for Creating a Unique "Address" Entity in Zoho FSM
The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
Workflow Down/Bug
We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,
Service Locations: Designed for Shared Sites and Changing Customers
Managing service addresses sounds simple—until it isn’t. Large facilities, shared sites, and frequently changing customers can quickly turn address management into an operational bottleneck. This is where Service Locations deliver clarity and control.
Can I re-send the Customer Satisfaction Survey after a ticket closure?
Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
Filter contacts based on selected category in Zoho Desk ticket
Hello community, I’m setting up the Tickets module in Zoho Desk and I need help implementing the following: When a category is selected in a ticket, I want the Contact field to be filtered so that it only displays contacts that are related to that category.
Profile Page View Customization
I need to change the fields, sections from the profile view of an emplyoyee.
Zoho Desk Android app update: Filter, Sort and Saved filters Enhancements
Hello everyone! We are excited to introduce the below features on the Android version Zoho Desk mobile app: 1. Filter & Sort support has been introduced for the Contacts and Accounts modules. 2. Sort options is now available in Custom Modules as well.
Accessing shared mailboxes through Trident (Windows)
Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not
filtering lookup field options based on information in another module.
In our CRM system. We have the standard Accounts and Deals modules. We would like to introduce the ability to classify Accounts by Sector. Our desired functionality is to have a global list of all sectors that an Account can select, with the ability to
Service op locatie organiseren met Zoho FSM: waar lopen organisaties tegenaan?
Bij organisaties met service teams op locatie merken we vaak dat de complexiteit niet zozeer in de planning zelf zit, maar in wat er rond die planning gebeurt. Denk aan opvolging na interventies, consistente servicerapporten, en het bijhouden van installaties
Introducing Assemblies and Kits in Zoho Inventory
Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the
Does the ability exist to make tax on the customer profile mandatory?
I am reaching out to inquire about the possibility of making the "Customer Tax" field mandatory when creating a new customer in Zoho. We want to ensure that all customers have their tax information recorded to maintain compliance with our internal processes.
email association with CRM
Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple
Credit Note for Shipped and Fatoora pushed invoices
We have shipped a Sales Order and created an Invoice. The Invoice is also pushed to Fatoora Now we need to create a credit note for the invoice When we try it, it says we need to create a Sales Return in the Zoho Books, we have already created a Sales
FSM - Timesheet entires for Internal Work
Hi FSM Team, Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.
Add a way of clearing fields values in Flow actions
It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be
Role Management
I am creating an analytics dashboard for a company that will be utilized by its various departments such as Finance, Marketing, and HR. My goal is to design the dashboard with separate tabs for each department. Additionally, I plan to implement role-based
Announcing new features in Trident for Windows (v.1.37.5.0)
Hello Community! Trident for Windows just received a major update, with a range of capabilities that strengthen email security and enhance communication. This update focuses on making your mailbox safer and your overall email experience more reliable.
Early Payment Discount customize Text
Hi, I’m currently using Zoho Books and am trying to customize the standard “Early Payment Discount” message that appears in the PDF invoice template. I’ve reviewed the documentation here: https://www.zoho.com/books/help/invoice/early-payment-discount.html
Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer
DKIM Now Mandatory - Changes to Zoho Forms Email Policies
Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering
Call description in notes
When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into
Email Address for Contact not Populating
When I click "Send Mail" from a Contact's page, their email address does not auto populate the "To" field. How do I make this happen?
New in CRM: Dynamic filters for lookup fields
Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form
Why hybrid project management might be the best fit for you?
Project management techniques are designed to equip teams with proven methods for easy and efficient project execution. While management teams may have apprehensions about adopting the hybrid method of project management, we’ve compiled the top reasons
Allow all Company Users to view all projects, but only owner/admins can change projects
I was wondering if there was a permission setting I could adjust to allow all our company users to see all projects created. Then, only the project owners and admins with the change permission. Thanks
Seeking help to be able to search on all custom functions that are defined
Hello I have a lot of custom functions defined (around 200) and i would like to search some specific strings in the content of those. Is there a way to accomplish that? If not, is there a way to download all existing custom functions in some files locally
Next Page