Some of our sales reps use a shared support staff member to enter and edit records in addition to the individual sales rep.
What would be a useful form structure for this? Currently if a sales rep enters a record the system value Added User can be entered as a criteria in a Report to filter all appropriate records for editing purposes. The criteria would be
Added_User == zoho.loginuser
This is made more complicated if some records are being entered or edited by a shared support staff member. Ouch...