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Need best practices and ideas for group calendars or personal calendar with group invite
Please share your ideas and best practices to use Calendars. Here's the situation. Using a group calendar to hold weekly recurring meetings for the "Design Team" means that Design Team members can easily view/hide the calendar. However, it also means
Is the a way to show the actual Zoho Books Invoice in Zoho Crm Deal ?
Im currently using the following code to create deals and tasks based off a new quote in zoho books, the problem is the quote is created under Accounts in CRM in the Zoho FInance Module, so when the deal is created it does state the amount of the quote
Bulk Delete / Archive
For me the Bulk delete and archive functions are not working anymore reliable. I get the message that the action is scheduled, but often it is not executed not even minutes later. To me, the user experience became terrible in the last month. It used to
Error 0x800CCC0F Sending and Receiving
This seldom used XP PC using Outlook Express has been using this Zoho email account for years with no problems. It just started getting this error when sending and receiving email. Nothing has been changed, upgraded, etc. No change with completely disabled
Introducing more ways to customize your Bigin forms!
Greeting, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's forms: You can now effortlessly gather contact and pipeline data. We're also improving the user experience with enhancements to design
Google ads - zoho crm integration problem
dear zoho team we were starting to use google ads integration with zoho crm years ago. but till April there was an error. we can see GCLID in zoho crm but we couldn't get any information from google ads. (keywords campaign name etc) is there any problem
Feedback Setting in Zoho Learn
Hi everyone, I’ve encountered an issue with the feedback settings while creating quizzes in Zoho Learn, and I’m hoping someone can help me figure out a solution. Feedback Swapping Automatically: When setting up feedback for right and wrong answers, I
Post to Bot doesn't work for Clickup extension
I correctly configurated the extension but i don't received the notifications in my bot when a task has an update. Can you help me?
What takes from the inventory quantity
There are several options SaleOrders, PurchaseOrders, Invoices... which ones disminish the Inventory quantity of the product? Does the change occurs online?
Show or hide a field based on the value selected in another field?
Can this be done in CRM? If not and can only happen in Creator is there a way to combine Creator and CRM without paying for 2 accounts? Thanks in advance for your response(s). Moderation Update: I'm locking this post since a solution has been provid
Default account for service invoice
Hello, My client has some invoices for which he has entered a service description rather than using an item. Is there a way to set the income account on this invoice, or can that only be done by using an item?
Extracting data from ZOHO through API
How can I extract the invoice and bill reports from ZOHO through API? I have to create a dashboard in Power BI and we do use other software too for accounting, so to get all data from different software in single place I need the API.
Tip of the week #42- Filter out suspected spam emails before they reach your team's inboxes.
Are unwanted emails cluttering your inboxes and exposing you to potential threats like phishing and malicious content? The antispam feature in Zoho TeamInbox gives you the perfect solution to keep your inbox organized and secure. By adding trusted email
Questions about ZohoCRM's portal features
thanks for the care from you every time. I have a question about ZohoCRM's portal feature. Products are displayed to the customers invited in the standard portal, but the products and prices to be displayed differ depending on the segment of the customer.
Contact details when no answer in Chat
Hello, it would be great to have a feature that when no one is answering in the chat for lets say 60 seconds ... the user gets a meesage to enter his email and we can follow up later. Now we can have only prechat forms ... which can loose potential clients
Customer Display Name
The Customer Display Name defaults to only the first name. Is there a setting to make it default to display both the first and last name? Thanks, Bryan
How Good Is Mail Search?
I am thinking of switching to Zoho hosted mail. I have approx. 1.3G of mail in many hundreds of folders organized hierarchically. It goes up to 7 layers deep. I have to often pull up messages from previous years. Would I be able to search the entire content by using Zoho search? Right now I use an IMAP account. My desktop client is Thunderbird, the server is MailXchange hosted by 1and1. The server allows a multi layer structure, but the search function is useless. Because of that I have to use TB
Problem when condition with lookup field in Zoho Creator
this is my code: if input.promotions1 != null { info input.promotions1; } And this my result: when i info input.promotion1 (which is a lookup field), it turn back nothing, so what type of this field is? normally i use the condition: if lookup_field ==
Integrate WordPress site as a Knowledge Base for Zoho Desk Suggested Articles
Dear Zoho Desk Support Team, We'd like to propose a feature enhancement for the Suggested Articles system within Zoho Desk. This feature would allow seamless integration with a WordPress knowledge base, enabling relevant article suggestions for agents
Error 403 (forbidden) when using get ticket API on a ticket in a new department
Hi We use get ticket API and it works well. We created a new department and when we try to use the same API on the tickets from this department, it fails with the error: b'{"errorCode":"FORBIDDEN","message":"You are not authorized to access this resource."}'
Calculation of depreciation
Can we add the feature of calculating the depreciation on assets as the year-end and mark a journal once done?
The current Account Name is amt-lubricatingoil.com, and I would like to change it.
Hello, my current Account Name is a***********l.com, and I would like to change it to w*******x.com. Thank you!
Zoho Analytics - CRM Sync Failure
We have experienced consistent sync failures between our Zoho CRM and Analytics apps, but there aren't any details provided as to why this failure might be occuring. Please advise on troubleshooting steps so we can figure out how to restore the sync.
Select Invoices by Date Range
Is there anyway to select invoices by date range then print them in bulk? Now I have to go and click on each invoice I want print and usually it opens up an invoice (because my cursor in wrong place) . I would like to select only invoices for April and then print them in bulk. YOu need this feature in most of the areas
"Reply to" email address issue
On the New campaign page, you select or add a reply to email address. It sends a verification email to that email address. But my recipient had a filter on and never go tthe email. Now he removed the filter, but campaigns says verification email already was sent.
[Client Script] How to get selected related record Id
Hi Zoho, I set an client script button in related record list. We would like to fetch the selected record id/field for further action. But I don't know how to get the selected id. If there is not possible to get related record info, then what does the
SalesIQ and Zoho CRM integration - stop real time contact creation
Hello everyone, I am facing a lot of problems when a salesiq chat goes to zoho crm. As the chat answers travel in real time to the CRM, the automations doesnt work well as they pick the first answers recieved, not the final form in the chat. Is there
Now Indian Businesses can start accepting online payments with Zoho and Razorpay
Hello Everyone, At Zoho, we have always ensured a hassle-free online payment experience for our customers. Today, with our integration with Razorpay, Zoho's customers from India can now offer a seamless checkout experience for one-time and recurring payments, with a host of payment options including card payments, multiple wallet offerings, and net banking with over 50 banks. With Zoho and Razorpay, help your customers pay their way. Whether it's with debit cards, credit cards, wallets, or net banking,
Duplicate Column Data with Individual Filters
Is it possible to create a report using the Zoho Desk Connector which would look something like this: | Account Name | Ticket Count (filtered by department 1) | Ticket Count (filtered by department 2) | For Example: Where Dept. 1 = Support Tickets, and
External E-Mail to approve Form
I am currently setting up a form to apply for a member discount. To do this, the entry must be confirmed by the external partner of which the person completing the form is a member. Is it possible to enter an external email address as approval or is this
Job Opening Fields - Rich Text
I migrated to the new version (4?) of ZoHo Recruit. I am trying to add a new field to my Job Openings layout and I want it to be a rich text field (just like the field I am typing in right now) so I can format the text, instead of just entering plain text. I know the rich text field exists because one of my existing fields (Job Description) migrated over as a rich text field. But I don't see rich text as a choice in the field type menu. Or, I would like to change the field type on an existing
Access of Activities Module in CRM to Client Portal?
I want to enable access of Activities Module in Client Portal of my CRM to my Clients but not getting option to choose the module. By doing this I aim to give the access to the clients to their realtime status of the work going on and they can track the
Is there a quick way to copy the contact details for a Zoho CRM contact?
This has probably been asked lots of times before, but I couldn't find an answer anywhere - Is there a simple 'one-click' way to copy a contacts details from Zoho CRM, so that you can paste it into an email or word document? All I need is to grab 'business
ZOHO Expense API Documentation - Can't see anything about Purchase Requests
Hello, I am reading the API Documentation for Zoho Expense but can't see anything about Purchase Requests - This is one of the modules we use the most. Has anyone had any luck getting Purchase Requests data from Zoho Expense via API? Thanks,
KPI Widget - last month sales vs same period last year
I would like a KPI Widget that might compare data with the following date ranges: This month to date (meaning all of February through the current date, for example the 14th, if today was the 14th. So Feb 1-14th 2018)vs. last year this month to date (Showing
Salesiq zia skills
We have built a bot using salesiq codeless bot builder. So now, we would like to utilize Zia to enhance our bot by providing relevant information fetching articles from Zoho desk knowledge base. How to achieve this, maintaining the existing workflow cards
Restrict Past Date in Zoho CRM Module
How can I restrict from selecting a previous Date? I want only future dates to be selectable
Add tasklist from a template to Zoho Project using Deluge
I have some tasklist templates that I want to be able to add to a project under certain circumstances. So if a project meets Condition A, add the tasklist from Template B to that project. If it meets condition C, add tasklist from Template D, and so on.
Zoho Flow custom functions "Error occurred while processing this request. Contact support for more details"
Any ideas why this is happening? Zoho Flow custom function...
I need to add difference for Average Row at the end
(Confidential data hidden here) Guys, hello! I have this graph, it calculates the averages of Retention and then shows the delta (2024 - 2023). In the 3rd column with delta Churn %, I want to show the difference between averages too, which would be (16.99
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