Augmenting subform capabilities

Augmenting subform capabilities

Greetings, everyone!
 
Finally, the day has come for us to announce some of the most anticipated, requested, and exciting updates to subforms in Zoho Creator.
 
As you're aware, subforms are an integral part of Creator forms, as they help in establishing proper modelling of the app, collecting rows of data, and setting up users to enter data that has a parent-child relationship. With this new set of updates, we've bought in a paradigm shift to subforms, as they'll be getting an all-new look for an improved user experience, along with new capabilities for solving challenges. This post will give you a sneak peek into these new subform enhancements.
 
Do you find it difficult to scroll subforms horizontally? Do you wish you could drag and drop subform rows? Do you want to manipulate subform fields via Deluge script? Then your wait has come to an end—continue reading to learn more on how you can now do all of this in subforms.
 

Subform list and pop-up view

As announced in the March 2023 post, the List view type of subforms will display the subform as a pop-up, and the current method of displaying subforms has been christened Grid.
 
To further understand how this can be helpful, let's put ourselves in the shoes of a supply chain manager. Their job requires them to regularly keep track of inventory lists in their warehouses.
 
Let's assume there's a form collecting warehouse details, like name, location, and stock inventory. For collecting the stock inventory details, a subform is present with these fields—Item No, Name, Manufacturer, Description, Cost Per Item, Stock Quantity, Inventory Value, Units Sold, Reorder Quantity, Reorder Date, and Person In Charge.

Now, the default view type will tire you out from scrolling back and forth horizontally, and results in a frustrating time-consuming process. We all long for a new way to avoid this and make data entry swifter.
 
To achieve this, make use of the new List option under  Subform->Field Properties->View Type.
 
List view, which looks similar to our list report, is a table-like subform without inline inputs. When you try adding or updating data in each row, a pop-up will be displayed listing out the fields with vertical scrolling, thereby ensuring a vastly superior user experience and more effective space management.



Crucially, it also helps to load subform rows quickly while editing records, by reducing the loading time.
 


While using an existing form as a subform, the form's exact structure will be replicated in the pop-up, to ensure consistency in the look and feel of the form. To understand this better, let's assume our form has a two-column layout, with Section and Note fields. Now the same customizations will be displayed in the pop-up, too! 



And that's not all—the new List view type is being extended to mobile apps, too. When it's enabled, the subform will be opened in the next screen, where users can add their data. This data will then be added as a subform row.

Custom sorting

Currently, the only sorting option in subforms is  field-based sorting, where you can choose a field based on which rows are sorted, either in ascending or descending order. Though this works well for basic cases, the need may arise in some cases to sort the subform in random order. With the new custom sorting support, you can effortlessly drag and drop subform rows to rearrange them.
 
To understand how it works, let's consider a task manager working on a To-Do List form, to plan activities for a current project. For this, they have a main form collecting project details, date-time, and milestones, and a subform for maintaining the to-do list with the following fields: Task Name, Description, Category, Status, Deliverables, Priority, and Deadline. Here, before submitting the list, they want to rearrange some tasks based on their daily routine.
 
To achieve this, they use the Custom sorting option under Subform->Field Properties->Sort type.
 
Now, with custom sorting, all they need to do to reorder the row sequence—both while adding and editing records—is simply drag and drop them in the required position.




The same order will be retained in reports or while opening the form for updating the list.  
Note: Custom sorting can be used both in List and Grid-type subforms.
 
Custom sorting will also be available on the mobile apps and you can effortlessly rearrange fields in subforms.

Deluge tasks for row-level actions

You can use a combination of workflows and Deluge scripts to help your subforms handle complex business logic. With that in mind, we formulated the idea of bringing in actions that help you take control at the row level of subforms.
 
In the past, you may have come across business scenarios which required you to hide/show or enable/disable a particular field in a specific subform row. Now, with new dedicated Deluge tasks, you can bid adieu to shortcuts and workarounds.
 
Note: Deluge tasks can be used both in List and Grid-type subforms.
 
Enable/disable
The new enable and disable subform Deluge tasks can be used to enable and disable specific fields.
 
Syntax: enable row.subform_field
             disable row.subform_field
Events: On add row, On delete row, On user input of subform field
 
Let's assume a Vehicle form has fields like Customer Name, Vehicle Model, and Date of Booking, and a subform to collect payment details with the following fields: Payment Date, Payment Method, Credit Card Number, Bank Account Number, and Transaction Ref Number.
 
Now, there are two payment options—Card and Netbanking. If Card is chosen, then the Credit Card Number field should be enabled and the Bank Account Number field should be disabled. Similarly, when Netbanking is chosen, then the Bank Account Number field should be enabled and the Credit Card Number field disabled.

Code snippet:
if(Payment_details.Payment_method == "Card")
{
 enable row.Credit_card_number;
 disable row.Bank_account_number;
}
if(Payment_details.Payment_method == "Netbanking")
{
 enable row.Bank_account_number;
 disable row.Credit_card_number;
}



Hide/show
The new show and hide subform Deluge tasks can be used to show and hide specific fields.
 
Syntax: hide row.subform_field
             show row.subform_field
Events: On add row, On delete row, On user input of subform field
 
Let's use the example of a rental property manager who needs to keep track of a list of properties that are available in every locality. For this, a form is used for collecting information like Locality and No of Vacant Properties, and a subform will be used to list property details with the following fields: Property Name, Address, Square Feet, Rent, Advance, Category, and Contact Number.
 
When the category is Brokerage, we need to hide the contact number of the landlord. We can use the new Deluge tasks to achieve this.
 
Code snippet :
if(row.Category == "Brokerage")
{
 hide row.Phone_Number;
}
else
{
 show row.Phone_Number;
}
     
     
-----

That's it from us on our subform enhancements! We expect these updates to be rolled out in the upcoming weeks. Once done, we'll pop in a comment below and also update our Release Notes page.
 
Don't forget—your feedback helps us make Creator better and stronger. We'd love to hear what you think about these updates. Please use the space below or send your feedback to support@zohocreator.com.
 
Regards,
Zoho Creator Team



    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities

    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue

    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,

    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new

    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A

    • Recent Topics

    • Applications built with Zoho Creator

      Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d

    • Is it posssible to add Asap Widget on Wordpress?

      I have tried to add the ASAP widget so users could iniciate chats and see the KB information but nothings seems to work. I have tried to add the script using a php snippet that adds the to the footers and also tried one for the header in the functio

    • Require ticket resolution

      Hi Zoho team, Is there a way to require resolution even if an agent did not use a blueprint? for example, our blueprint has a "resolve" transition but what if agent revoked blueprint and manually set the status of ticket to closed? Is there a way where

    • Tables from ZohoSheets remove images when updated from source

      I have a few tables from a ZohoSheet in a ZohoWriter document that will remove the images in the cells when I refresh from the source. The source still has the images in the table when I go to refresh. After updating from the source, as you can see the

    • API Pagination Error: 'from' Parameter Limit

      Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records

    • How to go to the next open ticket in the queue when agents closes ticket

      Zoho Desk When agent closes a ticket - eg when they choose 'Send and Close" - where is the setting that automatically redirects them to the next open ticket in the queue?

    • CRM verify details pop-up

      Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it

    • Custom templates for calendar report

      What about being able to design custom templates for the calendar report, as well as for other types of reports? I think more users are waiting for this.

    • Disable payment thank-you emails

      Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails? 

    • Maximum tags possible in Contacts Records

      I read in some documentation that Zoho allows a total of 200 tags across all records. Is this correct? So is it not possible to have one tag per record for 500 records?

    • Any way to "Pay with Check" or "Refund with Check" for Credit Notes?

      When we have a Bill in Zoho Books, we can select the "Pay with Check" option which then allows us to print/cut the check directly out of Zoho Books. When we created a Credit Note and want to refund the customer, is there any way to Refund with Check,

    • CRM Mobile reports

      When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?

    • When Zoho Tables Beta will be open to EU data center

      Hello all, We in EU are looking at you all using and testing and are getting jealous :) When we will be able to get into the beta also? We don't mind testing and playing with beta software. Thank you!

    • Start Form on a different page (i.e., hide form pages)?

      I have a Zoho form that uses the `Field Alias - Prefill URL` feature. My goal is to have a pre-filled field that directs the user to a specific starting page in the form. For example: The URL will have a field alias that will auto-populate a field with

    • How can we disable "My Requests"?

      We are not using this functionality in our system at all and our users get confused.

    • PayPal payment received recording problem

      Hi, A little while back one of our customers used the PayPal payment option to pay an invoice For some reason though the payment is showing up twice within the Payments section of the invoice! Instead of setting the invoice value to ZERO, it now shows a negative value Anyone else face this problem? I've checked PayPal and there is only 1 payment in reality... A bug? Actonia ps: for anyone from Zoho Customer Service or tech team,  its Invoice 785 in our account

    • server response: 451.4.7.1

      Good day.  Some email clients of our domain receive an error about sending and receiving letters. while for the rest everything works fine. access to the mail made by pop protocol. Bless the mistakes: "server response: 451.4.7.1 System error". 

    • string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error

      Using access token i am trying to add sales orders through api but it is throwing errors like the above i have mentioned. Please help me for that

    • How to mute chat notification sound by default in Zoho SalesIQ?

      We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur

    • Kanban View for Projects.

      At our organization, we describe active projects with various statuses like "In Proofing" or "Printing" or "Mailing". In the Projects view, one can set these project statuses by selecting from the appropriate drop-down. While this works, it's difficult to view and comprehend the progress of all of your projects relative to each other in a table. Creating a Kanban view for projects where I can move them from one status to another allows me to see where each project is in the order of our workflow.

    • How to Hide Article Links in SalesIQ Answer Bot Responses

      I have published an article in SalesIQ, and the Answer Bot is fetching the data and responding correctly. However, it is also displaying the article link, which I don’t want. How can I remove the link so that only the message is shown?

    • Add RECURRING option when adding email to calendar events

      When you add an email to a calendar event, there is no option to make that new calendar event into a recurring event.  It is counterproductive to make an event from your email to then have to go to your calendar, find the event, and make it recurring. 

    • LINE Auto Message Connect to Zoho

      When I integrated LINE into the CRM, I was prompted to disable “Chat,” “Auto Response,” and “Greeting Messages,” and to enable the webhook. However, since I have already set up some auto-reply features in LINE, including Rich Messages and greeting automation,

    • Option to block bookings from specific email address or ip adresss in zoho booking

      Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have

    • Threaded conversations for emails sent via automation

      Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during

    • Create folder is fetch fails

      coming from zapier... zapier has a google drive task that searches for a specific folder in google drive, and if it fails to find the folder it will create a folder based on the search criteria, and contine along the singluar path of the flow. Trying

    • Meetups de Usuarios de Zoho - Noviembre 2025

      ¡Hola, Comunidad! Durante el mes de noviembre celebraremos los Meetups de usuarios de Zoho, encuentros presenciales pensados para quienes queráis mejorar vuestras estrategias de lead nurturing y aprender a sacar el máximo partido a herramientas como Zoho

    • Introducing 8 New Connectors in Zoho DataPrep!

      We’ve just made data management even easier - Zoho DataPrep now supports 8 new external connectors to help you build more robust, scalable ETL pipelines. Why it matters: ✅ Broader data access ✅ More automation, less manual work ✅ Smarter pipelines, better

    • First day of trying FSM in the field.

      What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the app

    • How to Automate Email Sequence

      I'm having trouble trying to set up a workflow to automate an email sequence. Once a group of emails in a Task has been tagged by a certain tag, I want an instant email template to be sent. After 7 days with no response, another email template would be

    • Zoho Sprints Android v2.0.4 app update: Item reminders, archive Epics, Kanban projects, Epic progress

      Hello everyone! In the latest version(v2.0.4) of the Zoho Sprints Android app update, we have introduced various new features. Let's take a look at what's new! Item Reminder Stay organized and never miss an important date with the all-new Item Reminder

    • Credit Management: #3 Setting Credit Limit for Customers

      Think about that one familiar customer of yours who always buys on credit. They usually pay on time, maybe a little late here and there, but not alarming. So, you are fine saying, "Sure, pay later." Then, one day, they place a significantly bigger order

    • Update on the client portal URL for Guest users

      We’re updating the way Guest users access their Connect network. As part of this change, all client organization portals used by Guest users will now be accessible through a dedicated domain specific to each data center. The access URLs mentioned here

    • Unable to see Zoho contacts in Zoho app on ios

      Hi Support Team, I am a new user, I have created my account and installed zohomail app on iOS 16 which works. I was also able to import my Gmail contacts into Zoho Contacts, which I can see. The problem is that I can’t see these imported cobalts in Zohomail

    • Task Due Date greater than 10 years.

      We use recurring tasks in Projects where every week, month, year etc Some of our projects are greater than 10 years and we are unable to set a new due date because the difference between start date and due date is greater than 10 years. As an example

    • External User onboarding for zoho connect is not really intuitive.

      So the external user is sent an invite, which has a button that directs them to login to zoho to view the invite, but if they don't have a zoho account, they cannot access that invite, which seems kinda silly, as there is not real way on for them to create

    • Hosting external websites on Zoho?

      How can I host my external website on zoho? Do we have that option? I am currently with hostinger and am looking to switch to zoho. Kindly help. Thanks.

    • How to Add Time Formula Duration (hh:mm)

      Hi everyone — I’m trying to create a formula field in Zoho CRM that calculates the difference between a “Call Start Time” and “Call End Time” and displays the duration in HH:MM format (for example: 1:04 for one hour and four minutes). My current setup

    • How can I calculate the physical stock available for sale?

      Hey Zoho Team,  I've tried to calculate the physical stock on hand in various ways - but always receive a mismatch between what's displayed in Zoho Inventory & analytics.  Can you please let me know how the physical stock available for sale is calculated?

    • Set Custom Icon for Custom Modules in new Zoho CRM UI

    • Next Page