Can't Submit a Support Ticket for Zoho Project

Can't Submit a Support Ticket for Zoho Project

I have been trying for two (2) days to submit a support ticket for Zoho Project.  When I click the Submit button, the message "Filing Your Support Request..." appears and never disappears, so the ticket never submits.  I have also tried doing this with different browsers.  Please fix.

Also, the reason I need to submit a ticket is because my $20/month account just reverted to a Free account with no notice, no Email alert, nothing.  If you had a problem charging my credit card you should have let me know.  I use Project for my business, so you need to support me better.

Thanks, Gary