Bonjour à tous,
Le fait que vos données soient accessibles en ligne demande à ce que leur sécurité soit garantie. En effet, le mot de passe peut ne plus s'avérer aussi efficace qu'avant, notamment lorsqu'il s'avère être d'une faible intensité. Un article de CNN indique que "123456" est toujours le mot de passe le plus utilisé à ce jour !
Vous pouvez heureusement sécuriser votre entreprise déjà en demandant à vos employés d'utiliser des mots de passe robustes, mais également grâce à nos astuces ci-dessous.
1. La surveillance des incidents
Vous pouvez surveiller et identifier les erreurs et problèmes relatifs aux connexions. Le tableau de bord de Zoho One est en effet un outil pratique qui identifie les menaces auxquelles votre organisation est confrontée : le graphique "Détails des connexions" vous permet d’évaluer les tentatives de connexion de tous les utilisateurs, l’emplacement et l’heure de la tentative, et même l’appareil utilisé pour la connexion. Une fois que vous savez où sont vos problèmes, vous pouvez commencer à les résoudre.
2. La gestion des accès
Gérer l'accès des utilisateurs est le B.A-ba de la sécurité. En effet, avec le changement des pratiques de travail et du télétravail, la gestion des accès est plus importante que jamais dans le sens où vous voulez être sûr que seules les bonnes personnes aient accès aux bons modules et avec les droits nécessaires.
Un écueil commun pour la plupart de nos utilisateurs est d’activer toutes les applications dans leur bundle Zoho One immédiatement et d’en accorder l'accès total à tout le monde. Or, vos agents d’assistance n’ont sans doute pas besoin d’accéder à Zoho Books ou Zoho Campaigns. Accordez un peu de temps à la stratégie et configurez la gestion des accès de vos utilisateurs en conséquence.
Gestion continue des accès avec Zoho One - Suivre régulièrement l’accès de vos utilisateurs et effectuer des modifications manuellement pourrait s’avérer difficile à tenir à long terme. C’est pourquoi nous vous suggérons d’utiliser les affectations conditionnelles dans Zoho One. L’affectation conditionnelle peut affecter automatiquement des applications aux utilisateurs existants et futurs en fonction de conditions basées sur des règles. Vous pouvez configurer une condition pour attribuer des rôles d’application spécifiques à des utilisateurs spécifiques, renforçant ainsi la sécurité basée sur l’accès.
Points d'accès sécurisés et fiables- Sécuriser l’accès physique est tout aussi important que sécuriser l’accès numérique. Nous vous suggérons fortement d’utiliser la fonction "IP autorisée" de Zoho One pour empêcher l'accès à partir d'une autre adresse IP que celle rentrée.. Cette fonctionnalité permet à vos utilisateurs d’accéder à leurs comptes Zoho One uniquement à partir d’adresses IP que vous aurez spécifiquement définies et de limiter les risques en n'autorisant que ce mode de connexion.
3. La délégation de sécurité
Imaginons un propriétaire d’organisation Zoho One qui partage ses identifiants avec un gestionnaire des RH, ce qui permet à ce dernier d’ajouter de nouveaux employés à l’organisation. Même si les raisons derrière l’action sont innocentes, elles peuvent entraîner des problèmes plus conséquents à long terme. C'est un exemple anodin de ce qu'il ne faut pas faire si vous souhaitez garder la main sur vos données. Si vous vous trouvez dans une situation où vous avez besoin de personnes supplémentaires pour gérer votre organisation Zoho One, nous vous suggérons fortement d’utiliser Zoho One Admins et Appli Admins pour déléguer des responsabilités — et seulement les responsabilités ! — en toute sécurité.
4. Connexion unique
Quand on parle de connexion unique (SSO), les gens ont tendance à se concentrer sur la convenance et la facilité d’utilisation. Cependant, le plus grand avantage de SSO est la sécurité. Non seulement il élimine l’utilisation de plusieurs mots de passe et la horde de problèmes qu’ils apportent, il suit également la norme SAML 2.0, assurant que seuls vos utilisateurs peuvent accéder à vos applications.
Pour en savoir plus sur le SAML, consultez
ce lien de la vidéo.
5. Authentification multi facteur (AMF) fondée sur les politiques
L’utilisation de l'AMF est le premier conseil donné aux organisations par presque tous les experts en sécurité. Il comporte en effet plusieurs avantages :
Sécurité plus robuste - Le fait d’avoir une deuxième forme d’identification réduit considérablement les risques d'avoir les données exposées après un mot de passe piraté. La deuxième authentification qui vous demande confirmation attestera qu'il s'agit bien de vous.
Amélioration de la productivité et la souplesse- Nombreuses organisations qui ont adopté le télétravail, reconnaissent la productivité qu'il a apportée. Les employés ont leur propre marge de manoeuvre pour accéder à leurs données en toute sécurité, et ce d'où qu'ils soient : depuis chez eux, depuis un de leurs appareils, l'accès aux données reste sécurisé grâce à cette double authentification qu'ils peuvent configurer selon leurs moyens (QR Code, code, empreinte...).
Baisse du coût du service d’assistance et de gestion de la sécurité - L’authentification multi facteur permet de réduire le temps de réinitialisation des mots de passe. Leur laisser la main pour définir leur mot de passe et leur propre AMF permet de ne pas recourir au service informatique et d'épargner à tous de perdre du temps. Surtout à distance !
Une organisation peut établir sa propre sécurité en réglant elle-même ses politiques dans Zoho One. Nous vous suggérons de créer plusieurs politiques de sécurité avec différents degrés de sécurité, et de les appliquer aux utilisateurs en fonction de leur facteur de risque. Demandez-vous quels employés traitent les données les plus sensibles de votre organisation. Par exemple, les administrateurs de systèmes ou les directeurs de la paie peuvent avoir besoin de politiques de sécurité plus strictes que les agents de vente et marketing.
N'hésitez pas à nous partager votre expérience en commentaire.
L'équipe Zoho France
Recent Topics
insert an equation, but in document, it shows an image not available.
I'm new to Zoho writer and used Zoho writer in desktop app version . When I inserted an equation, I got an image not available sign. Any help is appreciated. Thanks, Charles
Zoho Desk Android app update - Swipe action customization
Hello everyone! We have brought in support for the swipe action customization in latest version(v2.9.13) of the Zoho Desk Android app update, enabling you to configure left and right swipe gestures on tickets to carry out the actions swiftly without opening
Import KB template OR Export template for zoho desk?
Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
XML format to import knowledgebase into Zoho Desk
Hi, We just started to use Zoho Desk and want to import our knowledgebase from our old support system (Freshdesk) to Zoho Desk. Can anyone give us information about the format of xml file to import? There is no explanation on the related page.
Zoho Desk integration with Power BI
Hi, I want to be able to create a Power BI report which has live updates of ticket data from zoho desk, is this possile at all? Thanks Jack
Arranging Ticket Templates
Is there any way to arrange our ticket templates? It doesn't look very organised when it's just arranged according to when they were created. We want the list to look more organised, by arranging/grouping them by topics, or even just by alphabetical
What they mean with "Portal"?
I just downloaded this app to take my personal notes on digital art studio because it seemed to me the most comfortable app to do it, I use it very often, what do they mean by “no activity on your portal”? I have about 1 year of work here and I don't
favorites no longer listed
Hello, I can no longer navigate to my Favorites from the pulldown at the top of my grid view (see attached screenshot). I wasn't able to find it anywhere! Please help me display my Favorites. Thank you!
Notecards Disappeared
Got a new phone. Downloaded and signed in Zoho Notebook. Not finding the Note cards. Just Empty Note books. Frustrating.
Table Errors
Hello, I'm new to Zoho Notebook and using it on several Mac/Apple devices. My question is regarding tables: Why do they become broken, and how to fix the error without retyping all my data? (Please see the screenshot attached.)
Online Calculator with Zoho Forms?
I'd like to build a custom calculator on my website. Zoho Forms seems to offer all the fields for basic calculations performed live without pressing any "Calculate" buttons. Unfortunately, there is still that "Submit" button at the bottom. There is nothing
Zoho Tables instead of Zoho Creator Spreadsheet reports <3
That would make my day for sure. Zoho Creator is create, but miss data entering as AirTable/Spreadsheet can. Seeing Zoho putting effort in this makes me think maybe one day we could see a similar interface for Zoho Creator spreadsheet reports. B.
Notebook Stack
Hi Everyone I Hope you´re fine, I´m sorry if this idea was posted before (I made a search but I haven´t find anything related). So, Having the possibility of stacking notebooks would be an interesting way to order notebooks that correspond to the same
Writing on sketch cards is bugged when zoomed in
When zoomed in, it writes a noticeable distance above or to the side of where you're actually trying to write. The further you're zoomed in, the more noticeable it is. Zooming is also entirely absent on the desktop version.
Swipe between notes on iPhone
It'd be convenient if I could move from one note to the next in a notebook simply by swiping left to right.
Sales IQ chat is not working in signed android apk
I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query but
COQL order by COUNT not working
Dear community, I am trying to get a list of deal amounts per planner working on it and sorted to get see who has the least amount of deals. For some reason, I am unable to use sort by in combination with a COUNT. My original code was: query = "select
I want to duplicate a report and name it something else
Hi, I have created a report, and now want to reproduce it and call it something else. so that I will end up with TWO separate reports with different titles. Please tell me how do I copy / reproduce a report please
Zoho CRM: Sales Rep Professional Certification Program on Coursera
We are happy to share that we have published the Zoho Sales Representative Professional Certificate in partnership with Coursera, a leading platform for online learning and career development that offers access to courses and degrees from leading universities
OS X Notebook quits immediately upon launch
NoteBook for OS X (Sequoia, but also under Sonoma) always quits immediately upon launch (so I cannot use the "Attach user log" option). I've restarted my MacBook but the problem persists. If it helps, attached is a diagnostic report from Library>Log
Can External users upload files or images to WorkDrive?
I want to know if it is possible for someone externally through a link and PW be able to upload files and images onto WorkDrive?
Multi-line fields character limits
Is there a way to set the character limit higher on multi-line fields so that we are not losing information pasted into the field? When the text is entered or pasted, there is no error to say that the text is too large. After saving and going back to view most of the text is gone. Also, when viewing the resume, the text is not wrapped in the multi line fields and can t be read without scrolling across the page.
Taz bot not working — What should I do to resolve this issue?
I am experiencing issues with the Taz bot in Zoho Cliq—not receiving responses or it does not seem to work as expected. Could you please explain why the Taz bot might not be functioning and what steps I should take to resolve this issue? Thank you!
OneNote Migration
I am trying to migrate two notebooks from OneNote. For five days now I have had no notification that migration has completed and the migration page show 50% complete - one notebook completed one not finished. It just stays like this. I am unable to cancel
Set various time slot reminders for task and event
Hi I would like known if there is possibility to set various time reminders for a task or event like we have the possibility to do in google calendar or google task. For example I'am creating an event or task and I want to be alerted before 30min and
Zoho Calendar not functioning---cannot edit, add attendees, etc.
Hello, My calendar is acting strange. I'm using Chrome as my browser and pop ups are not blocked (the calendar worked fine yesterday). When creating an event, I'm not able to "edit" the event and add attendees, etc. The link is non-responsive. I cannot
Spilt Axis for stacked column and line graph
Each month around this time I prepare a business review deck. One of the biggest annoyances I have with Zoho, also happens to be something that most other platforms have provided for a long time now, and that is being able to create a chart with stacked
Pin a note on top
Dear Zoho Notebook Team, Please highly consider adding ability to pin a note on top and arrange pinned notes. I have a lot of notes that I want to pin important ones on top and this feature is missing badly. Thank you.
Windows 11 app ver 2.2.8
I have been trialing Zoho Notes syncing between my PC and iphone. No problems with iphone but the Windows 64 bit app ver 2.2.8 was very buggy and would lock up completely, needing a Control Alt Delete etc to close it down. It seemed to be connected to
Deluge Script: Onboarding → Access Form
Hello everyone, Edit: Sorry, I think I put this topic in the wrong section. I’ve recently run into an issue that’s been giving me a bit of a headache for the past few weeks. Context: This is my first time using Deluge to create a script, but it’s not
Windows Device Authentication
We have recently started using ManageEngine, and my boss saw a device management feature in the Zoho One directory. We thought it would either help give us more intergration into Zoho one through bringing ManageEngine services through Zoho one. Or, it
How can I change spell check language?
I cannot find the way to change spell check language. My "display language" is English, and I want to have the same one for Spell Check, but it is Russian!!! How can I change it? In one of your explanations you mentioned that I have to choose it from
Mail is so slow - doesn't even work!
Mail has been getting slower and slower - and today it's not even pulling up emails in either Inbox or Unread. This is beyond frustrating since email is a big part of business. Sent a request through the useless help portal - no response. Called the useless
User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.
I am the administrator for joelles.com One of our accounts has been blocked saying this: User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it
My domain did not activate
Hi, my domain (apsaindustrial.com.ar) did not activate, and the phone verification message never arrived. Please would you solve this problem? Thanks.
ME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked
Ayuda!! Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! Tampoco recibo correos pues cuando me envia rebotan. Ayuda, Me urge enviar unos correo importantes!! Quedo atenta MAGDA HERNANDEZ +5731120888408
Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?
I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?
how to see if a specific contact opened an email in zoho campaign?
how to see if a specific contact opened an email in zoho campaign?
Revenue Management: #8 Revenue Recognition in Educational & Training Institutions
Educational Institutions and training centres typically collect course fees at the time of enrolment, sometimes for a one-day workshop and sometimes for a year-long certification course. You might also charge separately for course materials or evaluation.
How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?
Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
Next Page