CRM Calendar sync to an outside source

CRM Calendar sync to an outside source

Good morning,

I'm trying to find the best way to allow an external party to access (and preferably edit) a single users calendar within Zoho CRM.

I've tried a couple of methods, including setting up Zoho Calendar (adding this to Outlook shows the name as I've added it within Calendar, but no events sync?) or the Zoho/Outlook plug-in, however as great as this is for personal use, it won't work for an outside source due to the way they work.

- Is there a reason I can't see events within the shared Zoho Calendar iCal on Outlook?
- Is there an alternative method for this?
- Is there a way I can do something similar to Zoho/Outlook sync but directed to a generic email, rather than a Microsoft account?

Any advice is much appreciated :)


Kind Regards,

Zayd