Hi,
I'm a bit new to Zoho, but not to CRM systems. I'm trying to create a formula field in Zoho that would result in a boolean value and would tell me if the lead was created during business hours or outside of them.
One of my main issues is trying to figure out if I can pull the business hours/days from the Company Details in Zoho into that formula, and then check if the created time is between the start and end time, and the weekday is a working day.
Is this even possible in this way?
I know I can do it by hardcoding the time and weekday into the formula, but I expect the business to change these and would like to make it dynamic