Drag-and-Drop Customization Interface for Help Center in Zoho Desk

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• Ram Freedman

  

• Shivani | Zoho Desk

  

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• Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

  Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote

• WhatsApp pricing changes: Pay per message starting July 1, 2025

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• Live Webinar - Work smarter with Zoho Desk and Zoho Workplace integration

  Hello customers! Zoho Desk and Zoho Workplace are coming together for a webinar on 14th May, 2024. Zoho Workplace is a suite of productivity apps for email, chat, docs, calls, and more at one single place. Zoho Desk is closely integrated with a few tools

• Apple iOS 17 and iPadOS 17 updates for Zoho Desk users

  Hello Zoho Desk users! Apple recently announced the release of iOS 17 and iPad OS 17. These latest OS updates will help you stay productive and efficient, through interactive and seamless user experiences. Zoho Desk has incorporated the updates to help

• Zoho Desk Cheat Sheet For The Year-End

  Check out these Zoho Desk best practices to end this year on a high and have a great one ahead! #1 Set Business (Holiday) Hours - If you have limited working hours, please make sure you restrict your business hours or set them as holidays for the coming days. Let your customers know when you will, and won't, be available. #2 Update the Annual Holiday List - Check the holidays for the new year and update the holiday schedule. Usually, holidays from the current year will be carried over for the next

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• Super Admin Logging in as another User

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• Print a price list or price book

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• Maximum tags possible in Contacts Records

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• CRM verify details pop-up

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• Require ticket resolution

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• Unify All Zoho Video Meeting Experiences into One Standardized Platform

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• Start Form on a different page (i.e., hide form pages)?

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• API Pagination Error: 'from' Parameter Limit

  Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records

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• Standard Payment Term is not pulled from account to quotation

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• Passing the CRM

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• How can we disable "My Requests"?

  We are not using this functionality in our system at all and our users get confused.

• Update Subform in specific field(Status) without affecting other fields in Zoho CRM using Deluge?

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• PayPal payment received recording problem

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• string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error

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• How to mute chat notification sound by default in Zoho SalesIQ?

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• ZOHO CRM App - Open Meetings Option Not Appearing

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• Currency limitation when integrating Zoho CRM & Zoho Books

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• Add RECURRING option when adding email to calendar events

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• Using Contains as a filter

  We are using Zoho Reports, ServiceDesk Plus analytics. I do not see how to create a report filter using Contains comparison of a string values, is one string contained in another. For example, Task Title contains the word Monitor. Is this possible in Zoho Reports?  This reporting feature is available in SDP reporting. Thanks in advance, Craig Rice

• Applications built with Zoho Creator

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• LINE Auto Message Connect to Zoho

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• Option to block bookings from specific email address or ip adresss in zoho booking

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• Threaded conversations for emails sent via automation

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• Create folder is fetch fails

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• System flaws and lack of response from Zoho

  I have had to go on here as no-one is replying to my emails regarding my problem (been 10 days and no email reply) and your chat facility online through your Zoho Books software opens and closes immediately, so not functioning properly. I actually called

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