We have set up our CRM on Zoho Creator so we can manage our enquiries and bookings of sports bookings for football pitches, tennis courts, etc.

We want to be able to track when a sports venue responds to a user. We've tried making links that go to a Zoho form for venues to accept or decline a booking. However some venues have restricted access to the internet, so these links dont always work.

We also dont want the venue to get the real email address of the user, and vica versa. Like Holiday Lettings do with holiday rentals, when a homeowner gets an enquiry from a user the address is masked, therefore looking something like  udaya.k_3i9rkgt@bm.holidaylettings.co.uk. Others tracks the reference number in the header, etc. 

Another goal is to be able to store and show these messages on our website so users and venues are able to respond to them on our site, app etc. 

Does anyone know if this is possible with Zoho Creator? We've already integrated databases so this isnt the main concern.

Many thanks

Jamie