Error in adding voice note in Zoho CRm task - Mobile version

Error in adding voice note in Zoho CRm task - Mobile version

Dear Zoho team 

I am facing a big challenge in adding the voice note in a Zoho CRM task . Meanwhile all the past voice and image attachments has been vanished . 

Kindly request your support to retrieve the data and also to also to solve the issue facing in adding the voice note