Faciliter le travail avec Zoho Cliq 6.0

Faciliter le travail avec Zoho Cliq 6.0

Nous sommes ravis de fêter le septième anniversaire de Zoho Cliq avec le lancement de la version 6.0 : Simplifier le travail. Cette version contient de nombreuses mises à jour conçues pour améliorer votre expérience de travail. Grâce à de nouvelles fonctionnalités et améliorations, nous simplifions le travail, boostons votre productivité et rendons la collaboration plus fluide que jamais.



Dans cet article, vous découvrirez un aperçu des principales fonctionnalités et améliorations, classées par catégories, avec des liens vers des articles détaillés pour approfondir chaque nouveauté. Découvrez comment ces mises à jour peuvent transformer votre façon de travailler et vous permettre d'être plus efficace que jamais !

Administration renforcée

Une gestion efficace repose sur des contrôles administratifs solides. Zoho Cliq 6.0 vous apporte des fonctionnalités avancées qui optimisent la gestion administrative. Prévenez les pertes de données, organisez vos fichiers, et intégrez facilement vos équipes pour une productivité accrue.

🔒 Prévention des pertes de données (DLP)

  • Protégez vos informations sensibles et empêchez le partage non autorisé de données.

🗂️ Optimisation du stockage

  • Supprimez facilement les fichiers obsolètes ou inutilisés pour garder un espace de travail optimisé et sans désordre.

👥 Intégration rapide d'équipes à grande échelle

  • Intégrez de grandes équipes en toute simplicité, sans les obstacles habituels.

🤖 Canaux et bots préconfigurés

  • Simplifiez l'accueil des nouveaux membres avec des canaux et bots prédéfinis, assurant un onboarding automatisé et fluide.

De plus, des fonctionnalités telles que la recherche dans le panneau d'administration, l'exportation des rapports d'utilisation et les restrictions IP par appareil vous offrent un contrôle accru et une flexibilité renforcée pour vos opérations administratives.

Collaboration optimisée

La collaboration favorise l'innovation et la réussite des équipes en assurant que chacun soit aligné et engagé. Renforcez la communication et optimisez le travail d'équipe en maximisant l'impact des échanges. Ces outils vous permettent de travailler de manière plus stratégique ensemble, que ce soit pour créer des messages efficaces, suivre des conversations importantes ou organiser des réunions productives.


🖋️ Rédaction enrichie

  • Formatez facilement vos messages, ajoutez des liens et citez du texte sans avoir à mémoriser des raccourcis complexes.

🔒 Réunions sécurisées

  • Gérez l'accès à vos réunions en verrouillant les sessions, assurant ainsi que seuls les participants autorisés puissent y accéder.

📝 Résumé instantané

  • Créez des résumés de chat concis en quelques clics, afin de ne jamais manquer d'informations importantes.

📄 Extraction de texte facile

  • Copiez rapidement le texte des captures d'écran partagées pour une consultation ou une documentation rapide.

⏰ Heures de connexion

  • Découvrez quand vos coéquipiers sont généralement en ligne, ce qui permet d'optimiser la communication et d'assurer une meilleure réactivité.

🔔 Alertes de réactions

  • Recevez des notifications instantanées chaque fois que vos messages reçoivent des réactions, favorisant un environnement plus interactif.

⌨️ Raccourcis clavier personnalisés

  • Accédez rapidement aux fonctionnalités avec des raccourcis clavier sur mesure pour améliorer votre productivité.

🔄 Rappels périodiques (bêta)

  • Programmez des rappels pour les suivis réguliers ou les réunions répétées, afin que votre équipe reste sur la bonne voie.

Plateforme pour les développeurs : Hub d'innovation

Dites adieu aux tâches répétitives et profitez d'une intégration technologique fluide dans vos processus quotidiens. Avec nos nouvelles fonctionnalités (appels automatisés, planificateurs, tableaux et graphiques), vous êtes prêt à relever les défis et à maintenir votre équipe informée.


📞 Alertes d'appels automatisés

  • Permettez à vos bots d'effectuer des appels pour signaler des alertes critiques nécessitant une attention immédiate.

📊 Tableaux et graphiques

  • Convertissez les données brutes en visuels clairs pour une analyse approfondie et des rapports plus efficaces.

📅 Planificateurs optimisés

  • Organisez les tâches avec des options périodiques personnalisables afin d'assurer votre progression.

Une performance exceptionnelle

Chez Zoho, nous savons que chaque minute gagnée vous permet de vous concentrer davantage sur l'essentiel. Ainsi, nous sommes ravis de vous présenter des améliorations significatives en termes de vitesse et d'efficacité, qui vous permettront d'améliorer votre flux de travail quotidien. Avec des appels individuels, une diffusion vidéo fluide et une gestion administrative simplifiée, Cliq vous permet de communiquer et de collaborer de manière continue et sans accroc.


🚀 Vitesse de lancement

  • Démarrez rapidement et efficacement, et accédez à vos messages sans délai.

📞 Appels individuels

  • La qualité des appels est améliorée et les décrochages réduits pour des conversations plus fluides.

🎥 Streaming vidéo plus fluide

  • Bénéficiez d'une lecture vidéo fluide grâce à un streaming adaptatif, pour une expérience de visionnage sans interruption.

⚡ Gestion administrative simplifiée

  • Gérez les utilisateurs sans effort avec un chargement groupé, réduisant ainsi les temps d'attente et bien d'autres avantages.

Efficacité en déplacement

Dans un monde où la flexibilité et l'accessibilité sont essentielles, la communication mobile joue un rôle crucial dans une collaboration fluide au travail. L'application mobile de Zoho Cliq intègre de nouvelles fonctionnalités conçues pour favoriser un engagement significatif et optimiser la gestion des flux de travail. Avec ces outils à portée de main, restez connecté et réactif face aux défis et aux opportunités.

🖥️ Partage d'écran

  • Partagez votre écran lors de réunions et animez des discussions productives directement depuis votre mobile.

🌟 Personnalisation des réunions

  • Définissez des thèmes et arrière-plans pour vos réunions afin de créer des présentations professionnelles en accord avec votre marque.

🎛️ Contrôle des réunions

  • Gérez l'audio, la vidéo et les participants depuis votre mobile pour un contrôle total de vos réunions.

🔍 Recherche optimisée

  • Accédez rapidement aux messages, fichiers et conversations grâce à des outils de recherche avancés avec tags et filtres pour des résultats précis.

Mettez à jour votre application vers Zoho Cliq 6.0 pour simplifier vos flux de travail et booster votre productivité.

L'équipe Zoho France

    • Sticky Posts

    • Recommandez Zoho CRM Plus à vos amis et gagnez des crédits !

      Bonjour à tous,   Vous aimez travailler avec Zoho CRM Plus ? Et bien vous avez maintenant la possibilité de le recommander autour de vous pour aider votre réseau à améliorer son expérience client. Et bien sur c'est gagnant-gagnant ! Comment cela fonctionne

    • Découvrez Zoho Workplace

      Bonjour à tous ! Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher,

    • Découvrez Zoho Learn

      Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète

    • Recent Topics

    • Editing the Ticket Properties column

      This is going to sound like a dumb question, but I cannot figure out how to configure/edit the sections (and their fields) in this column: For example, we have a custom "Resolution" field, which parked itself in the "Ticket Information" section of this

    • Deleting Fields in CRM Deletes Views in Analytics

      Hey friends! I'm having some issues when we modify some fields within ZohoCRM. There are times where we need to sunset a field and eventually completely remove it. In these instances, it seems like a lot of views are removed in Analytics. This ranges

    • Zoho Analytics Automatically Deletes Queries and Reports When a Synced CRM Field Is Removed

      We’ve encountered a serious and recurring issue that poses a massive data integrity risk for any Zoho Analytics customer using Zoho CRM integration. When a field is deleted in Zoho CRM — even an unused one — Zoho Analytics automatically deletes every

    • Custom Modules - Where are Comments??

      In the standard ticket module and in the tasks module, we have an interactive comment box that we can post important details/notes and can tag others if needed. Where is this functionality for Custom Modules? Ideally, custom modules would have very similar,

    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

    • How to setup pricing in Zoho

      Hi everyone, I am relatively new here and have just moved from my old inventory system to the Zoho one. I am trying to get my head around how it all works. I am mostly setup connected to a shopify store, but I do manual sales also For manual invoicing,

    • Introducing the revamped What's New page

      Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

    • Workaround: openURL in Blueprints - An alternate approach

      There is a roundabout way to open a URL in blueprints after a save event. By using the 'onBeforeMandatoryFormSave' in Client Script, you can open an external URL. Now, the problem is, this is designed to be run BEFORE the blueprint is saved, not after,

    • In App Auto Refresh/Update Features

      Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the

    • Prefilled Date fields auto-changed and then locked when using “Edit as new”

      If a document out for signature has date fields (not SignedDate fields) that were pre-filled before sending, and then you use “Edit as new” to create a new version of the same document, the value of those date fields gets automatically changed to today

    • Is there a way to update all the start and end dates of tasks of a project after a calendar change?

      Hi! Here's my situation. I've built a complete project planning. All its tasks have start dates and due dates. After completing the planning, I've realized that the project calendar was not the right one. So I changed the project calendar. I now have

    • Access Phone Field Components (Country Code) Directly

      Hello everyone, I'd like to propose an enhancement for the Phone field in Zoho Creator. The Problem: The Phone field captures the country code and local number separately, but stores them as a single string (e.g., +1234567890). To get the country code,

    • Forced Logouts - Daily and More Frequent

      In the last month or so, I've been getting "power logged out" of all of my Zoho apps at least daily, sometimes more frequently. This happens in the same browser session on the same computer, and I need to re-login to each app separately after this happens.

    • Send mass messages through WhatsApp from the Tickets module

      Hi Everyone! Effective communication is key to delivering prompt and reliable customer support. Because WhatsApp is one of the most widely used and familiar messaging platforms, it's an effective channel for agents to reach customers who have submitted

    • Zoho Desk iOS and Android app update: AI powered: Reply Assistance and Refine Messages on IM module.

      Hello everyone! We are excited to introduce new AI powered features on the IM module of the Zoho Desk app. Reply Assistance: Reply Assistance generates suggested responses for incoming chat messages, which you can directly insert into the conversation

    • The difference between Zoho Marketing Automation and Zoho Campaigns

      Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you. What is Zoho Marketing Automation?

    • Identifying and Merging Accounts with Similar (Non-Exact) Names

      Hello everyone, I’m aware of the built-in deduplication feature in Zoho CRM that allows merging records with exactly matching values for selected fields. However, I’m running into a situation where our migrated data contains multiple variations of the

    • Lead Owner Signature Merge Field

      I want to automatically insert a signature (i.e. contact info usually found at the bottom of an email) into an email template, depending on who the lead owner is. What is the merge code for the Signature from a Users profile? CRM > Settings > Customization > Templates There is a popup near the bottom of the edit screen which says: "You can insert a Signature, which is available as a merge field in the users section." It is also referenced on this page: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/customizing-templates/articles/template-builder#Merge_Fields

    • How do I create a time field?

      I want a field that only records time. I can only see how to create a date-time field. If I do that and enter a time, without a date, nothing is recorded. If I create a number or decimal field, I cannot use it in time calculations. All I want is a field

    • Experience effortless record management in CRM For Everyone with the all-new Grid View!

      Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and

    • Optimising CRM-Projects workflows to manage requests, using Forms as an intermediary

      Is it possible to create a workflow between three apps with traceability between them all? We send information from Zoho CRM Deals over to Zoho Projects for project management and execution. We have used a lookup of sorts to create tasks in the past,

    • Alternating columns - How to reverse order on mobile - Responsive template

      Can the order of alternating columns be reversed on mobile so that image comes before the text? Example: Desktop Row 1 column Left (image) , column right (text) Row 2 column Left (text) , column right (image) Mobile Currently Row 1 Image over text Row

    • Enhancements to finance suite integrations

      Update: Based on your feedback, we’ve updated the capabilities for integration users. In addition to the Estimates module, they can now create, view, and edit records in all the finance modules including Sales Order, Invoices, Purchase Order. We're also

    • Create custom rollup summary fields in Zoho CRM

      Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were

    • openUrl in blueprints

      My customer wants to open a URL at the end of a blueprint transition. Seems this isn't possible right now but it would be very useful. In this thread, https://help.zoho.com/portal/en/community/topic/openurl-not-working the Zoho agent said that it's logically

    • Let us view and export the full price books data from CRM

      I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for

    • Global Search placement in the new UI

      Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has

    • InvokeURL butchering JSON for OpenAI API calls

      My organization works with mostly educational institutions. We have a custom module called "Schools", which is the user-entered school name they put when using our service (which they enter along with their state and zip code). We want to map this to

    • CRM for email in Outlook: how to ignore addresses?

      We’re using the "Zoho CRM for email" add-in for Outlook. When opening an email, the add-in displays all email addresses from the message and allows me to add them to the CRM or shows if they’re already contacts. However, sometimes people listed in To

    • Custom order for Current Stage (Blueprint field)

      Hi! I suggest adding the option to set a custom order in reports for the Blueprint field ‘Current Stage’. Currently, these fields can only be sorted in ascending or descending order. Thanks!

    • Webhooks Limit Exceeded

      Today, I received an error message saying, 'Total number of Webhook call exceeded', but when I look at Manage > Billing, it doesn't look like any of my invokeURL calls are being logged. Following the advice from this thread: https://help.zoho.com/portal/en/community/topic/webhooks-daily-limits-in-zoho-creator

    • Enhancing Zia's service with better contextual responses and article generation

      Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while

    • CRM E-mail Sync from Outlook

      We are exploring Zoho as a possible new solution for our company. We are trying to understand further on how e-mail sync works. We use outlook. Our current CRM logs anytime we e-mail a customer so we can see in the CRM the message sent to the customer.

    • Run your help desk on your schedule

      In business, time is of the essence. This is especially true in a function like customer service, where KPIs such as response time and agent availability are the measures of success. Perhaps the most crucial consideration one needs to make about time is your hours of operation. These set expectations for your customer and for employees. To make communicating this information easier, we've revamped the way business hours and holiday lists work in Zoho Desk.   In order to accommodate teams that work

    • The Customer Happiness REST API is broken

      1. We are unable to extract the customerHappiness ( https://desk.zoho.com/DeskAPIDocument#CustomerHappiness#CustomerHappiness_ListallcustomerHappiness) object using the ticketNumber criteria. We keep getting HTTP 429 even when we limit to 60 calls per

    • Account in Quick View Filter

      I have a report that I often run against a specific Account. Every time, I have to go into the edit menu and change the Advanced Filter. I would prefer to use the Quick View Filter, but it does not allow me to use the one and only field that makes any

    • Can the Product Image on the Quote Template be enlarged

      Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks

    • Automatic Department and Employee Sync Between Zoho One and Zoho People

      Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.

    • Zoho Expense and Chase Bank Visa credit cards - Direct Feed?

      Our company uses JP Morgan Chase Visa credit cards. We can't be the first to try and use a combination of Zoho Expense + Chase Bank + Visa Credit Cards --- anyone successful with this combination? 1. The direct feed automation isn't working. When I go

    • Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato

      " Impossibile inviare il messaggio;Motivo:554 5.1.8 Indirizzo del mittente bloccato" Hi need to send email, how can fix this? Thanks, Alice

    • Next Page