Hi,
I have to build a scheduled task to get a record from Zoho Support and check its ticket status on a periodic basis. I can use zoho.support.getRecords(), but it returns multiple records which is not what I need.
Is there a function I can use to fetch a single Zoho Support record by id that is equivalent to Zoho CRM integration function
zoho.crm.getRecordById()?
Thank you.