How to add notes from ServiceM8 to Zoho CRM Contacts using Zoho Flow?

How to add notes from ServiceM8 to Zoho CRM Contacts using Zoho Flow?

We book jobs on ServiceM8 and all details about the job are in their. I want the job description from ServiceM8 to be added into Zoho CRM, specifically to the customer's profile that's got a booked job.

I am using Zoho Flow as my integration builder. However, in order for the 'job description' to be added to the right customer profile, Zoho Flow requires the "Entity ID" which is a unique ID for each customer in Zoho CRM. But, this "Entity ID" is not on the list of ServiceM8 (see image below): website



Been trying the IDs available on ServiceM8's list, but these are not matching the right Entity ID. I expect that when a job is booked for a customer (through ServiceM8), it will trigger a note to be added into the customer's profile in Zoho CRM.