I being admin exported data of Zoho Cliq - Chats and Channels of my organization. However, I don't see all the data. For example, data before 2020 couldn't be retrieved for few channels.

I being admin exported data of Zoho Cliq - Chats and Channels of my organization. However, I don't see all the data. For example, data before 2020 couldn't be retrieved for few channels.

I being admin exported data of Zoho Cliq - Chats and Channels of my organization. However, I don't see all the data. For example, data before 2020 couldn't be retrieved for few channels. Why?