Integrate check in/check out notifications in Zoho Cliq with Zoho People

In a remote or hybrid work culture, one of the most significant pain points for teams is the constant uncertainty of colleague availability. Unanswered emails, missed Cliq pings, and irregular coordination lead to frustrating delays. To enhance overall productivity, let's integrate check-in/check-out notifications in Zoho Cliq with Zoho People.

This provides real-time alerts on your team's status so that everyone knows who's online, who's stepping away, and when to expect responses, empowering smoother collaboration without guesswork

Step 1: Enabling Zoho People integration (if available for you)

If you are a Zoho People user, you can enable the Zoho People integration in Cliq by following these steps:

1. Navigate to https://cliq.zoho.com.
   
2. Click on your profile in the top right corner, then select "Admin Panel."
   
3. Go to the "Integrations" tab and enable the Zoho People integration.
   

Step 2 : Creating bot and generating webhook tokens

1. Return to the Cliq homepage, click on your profile in the top-right corner, and select "Bots and Tools."
   
2. To create a new bot, click on "Create Bot" located on the right side under the "Bots" section.
   
3. Provide a name and description for the bot, and enable the channel configuration settings during the setup process.
   
4. After creating the bot, copy the bot's incoming webhook URL and add authentication to it using a webhook token. (Create a webhook token and append it to the end of the URL.)
   

The Bot Incoming Webhook Endpoint facilitates real-time notifications. When connected to this endpoint, your Cliq component can promptly receive and process notifications from external sources.

Example: https://cliq.zoho.com/api/v2/bots/{$bot-unique-name}/incoming?zapikey={paste_webhook_token_here}

Step 3 : Setting up the workflow in Zoho People

1. To connect Zoho People with your Cliq bot, start by navigating to Zoho People → Settings → Attendance → Automations → Workflow, and click Add Workflow.
   

1. Select "Attendance" as the Form Name and set the Trigger Process to "Create" or "Edit". Next, move to the Action section and select Webhooks.
   
2. In the webhook configuration, provide your webhook with a suitable name and paste the bot's incoming webhook URL (the one generated earlier) into the URL to Notify field.
   
3. Set the method to POST, then configure the URL parameters as day, emailId, and name. Once you're done, save the webhook and the workflow.
   

Step 4: Setting up your bot to receive incoming webhooks

1. Go back to Cliq and navigate to the bot's incoming webhook handler. To do this, click on the top right corner of your profile, then select "Bots and Tools."
2. Under the "Bots" section, hover over the newly created bot and click "Edit Handlers." Find the incoming webhook handler and click "Edit Code."
   
3. Now, copy and paste the code below, then click "Save."  
   

Pre-requisites:

Before beginning to script the code below, we must create a connection in Cliq with Zoho People. Once a connection is created and connected, you can use it in Deluge integration tasks and invoke URL scripts to access data from the required service.

Create a Zoho People default connection with any unique name with the scope - ZOHOPEOPLE.attendance.ALL  and replace the connection link name in code snippet line no:11.
ⓘ Document for reference : Connections in Cliq

To post an alert to the channel, you need the unique names of both the channel and the bot, as we are using zoho.cliq.postToChannelAsBot deluge task in the code below. Follow the steps to retrieve these names.

How to obtain or locate the channel unique name in Cliq?
      Navigate to the top right corner of the preferred channel and locate the three dots. Click it.
      In the menu that appears, select "Channel info" and a pop-up will open, displaying detailed channel information. Hover over the "Connectors" section and click it.
      Under "API Parameters," you will find the channel unique name.

How to obtain or locate the bot unique name in Cliq?
      Navigate to "Bots & Tools", and under the bots section, select the bot you prefer.
      Copy the API endpoint URL. The bot's unique name is located after "bots/" and before the next slash "/".

Example: URL: https://cliq.zoho.com/company/2345678/api/v2/bots/attendancetracker/message
The bot unique name in the above example is attendancetracker

1. emailID = params.get("emailId");
2. userName = params.get("name");
3. day = params.get("day");
4. bodyParameters = {"emailId":emailID};
5. fetchUserAvailability = invokeurl
6. [      
7.       url :"https://people.zoho.com/api/attendance/getUserAvailability"
   
8.       type :GET            
9.       parameters:bodyParameters      
10.       detailed:true      
11.       connection:"<CONNECTION LINK NAME>"
12. ];
13. info fetchUserAvailability;
14. if(fetchUserAvailability.get("responseCode") == 200)
15. {
16.       isUserAvailable = fetchUserAvailability.get("responseText").get("isUserAvailable");      
17.       if(isUserAvailable == false)      
18.       {      
19.             status = "check-out";
    
20.       }
    
21.       else
    
22.       {
    
23.             status = "check-in";
    
24.       }
    
25.       //Post message in channel      
26.       actionTime = zoho.currenttime;
    
27.       actionTime = actionTime.toString("dd-MMM-yyyy hh:mm a");
    
28.       postMessage = {"text":"_" + userName + "_  has *" + status + "* successfully! (" + actionTime + ")"};
    
29.       info zoho.cliq.postToChannelAsBot(<CHANNEL UNIQUE NAME>, <BOT UNIQUE NAME>, postMessage);
30. }
31. else
32. {
33.       return {"text":"Something went wrong with the integration. Please check it!!!"};
34. }
35. return Map();

Everything is all set up! You'll receive a notification in the designated channel anytime there's a check-in or checkout.

Wrapping it up

Automating check-in and checkout alerts with Zoho People and Zoho Cliq stands as a visible proof of how small, targeted enhancements can yield substantial returns in team dynamics and output. Having transparency in employee availability not only reduces miscommunications but also cultivates a more responsive and unified workforce.

We're here to help, so don't hesitate to reach out to support@zohocliq.com with any questions or if you need assistance in crafting even more tailored workflows.

• Topic Participants

• Poorvik Palanikumar

• Cuandu

  

• jijo

• Gowtham

• Shah

• Sticky Posts

• Automating Employee Birthday Notifications in Zoho Cliq

  Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of

• Customer payment alerts in Zoho Cliq

  For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,

• Accelerate Github code reviews with Zoho Cliq Platform's link handlers

  Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share

• App Spotlight : PagerDuty for Zoho Cliq

  App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational

• Automate your status with Cliq Schedulers

  Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick

• Recent Topics

• Improved Contact Sync flow in Google Integration with Zoho CRM

  Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this

• Pro Lite Upgrade - Quick Access Tray

  Hello, I was going to upgrade to Pro Lite but the Quick Access Tray feature isn't available for Windows. Of the four features not available for Windows, the QAT is what I'm most interested in. Are there plans to add this feature for Windows anytime soon?

• Custom Fonts in Zoho CRM Template Builder

  Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if

• Improved Functionality PO Bill SO Invoice

  Hello, I need to enter over 100 items, it's frustrating to scroll a few item rows and wait for more to load, then scroll again. It would be nice to have buttons that scroll to the top or bottom with one click. Furthermore, these items I'm adding are VAT

• Wishes for 2026

  Hello, and a happy new year 2026! Let's hope it's better for everyone. I'd like to share some thoughts on Zoho One and what could be useful in the short, medium, and long term. Some things are already there, but not applied to Zoho One. Others seem like

• How to Integrate Zoho Books with Xero (No Native Connection Available)

  Hi everyone, I’m currently facing an issue with integrating Zoho Books invoices with Xero, as I’ve noticed Zoho does not provide a native integration with Xero at this time. I would like to ask: What are the common or recommended solutions for syncing

• How to install Widget in inventory module

  Hi， I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?

• Add specific field value to URL

  Hi Everyone. I have the following code which is set to run from a subform when the user selects a value from a lookup field "Plant_Key" the URL opens a report but i want the report to be filtered on the matching field/value. so in the report there is

• error while listing mails

  I can't access email in any of my folders: Oops, an error occurred - retry produces the second error response: error while listing mails (cannot parse null string). I've signed in and out of Zoho, restarted my iMac.

• Unlocking New Levels: Zoho Payroll's Journey in 2025

  Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.

• Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

  Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to

• Send Supervisor Rule Emails Within Ticket Context in Zoho Desk

  Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appending

• form data load issue when saving as duplicate record is made

  Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded

• CRM project association via deluge

  I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate

• Zoho Browser??

  hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep  

• Where can we specify custom CSS in Zoho Forms custom theme ?

  I'm using a form with a dark theme. The OTP popup window is unreadable, because for some reason, the OTP popup background fixes color to white, but still takes the font color specified in the custom theme. This ends up as white on white for me, rendering

• MCP no longer works with Claude

  Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.

• Enable History Tracking for Picklist Values Not Available

  When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?

• The reason I switched away from Zoho Notebook

  My main reason for switching to Zoho was driven by three core principles: moving away from US-based products, keeping my data within India as much as possible, and supporting Indian companies. With that intent, I’ve been actively de-Googling my digital

• Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

  Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site

• Ability to Edit YouTube Video Title, Description & Thumbnail After Publishing

  Hi Zoho Social Team, How are you? We would like to request an enhancement to Zoho Social that enables users to edit YouTube video details after the video has already been published. Your team confirmed that while Zoho Social currently allows editing the

• Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics

  Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn

• Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

  Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted

• Hide/Show Subform Fields On User Input

  Hello, Are there any future updates in Hide/Show Subform Fields "On User Input"?

• Cloning Item With Images Or The Option With Images

  Hello, when I clone an item, I expect the images to carry over to the cloned item, however this is not the case in Inventory. Please make it possible for the images to get cloned or at least can we get a pop up asking if we want to clone the images as

• Archiving Contacts

  How do I archive a list of contacts, or individual contacts?

• WorkDrive and CRM not in sync

  1/ There is a CRM file upload field with WorkDrive file set as the source: 2/ Then the file is renamed in WorkDrive (outside CRM): 3/ The File in CRM is not synced after the change in WorkDrive; the file name (reference) in CRM record is not updated (here

• Custom validation in CRM schema

  Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'

• Adding Default Module Image into mail merge field

  As with most people finding their way to these forums i have a specific requirement that doesn't seem to be supported by Zoho I have created 2 custom modules to suit my purpose 1 is an inventory type module that lists aluminium extrusions, and all relevant

• Sync Data from MA to CRM

  Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a

• Is it possible to roll up all Contact emails to the Account view?

  Is there a way to track all emails associated with an Account in one single view? Currently, email history is visible when opening an individual Contact record. However, since multiple Contacts are often associated with a single Account, it would be beneficial

• Update CRM record action

  Currently, MA only offers a "Push Data" action to push data to a CRM module. This action is built to cover the need to both create a new record and update an existing record. Because it has been implemented this way all required fields on the CRM module

• Notes badge as a quick action in the list view

  Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated

• What's new in Zoho One 2025

  Greetings! We hope you have all had a chance by now to get hands-on with the new features and updates released as part of ZO25. Yes, we understand that you may have questions and feedback. To ensure you gain a comprehensive understanding of these updates,

• Good news! Calendar in Zoho CRM gets a face lift

  Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities

• Add deluge function to shorten URLs

  Zoho Social contains a nice feature to shorten URLs using zurl.co. It would be really helpful to have similar functionality in a Deluge call please, either as an inbuilt function or a standard integration. My Creator app sends an email with a personalised

• Edit default "We are here to help you" text in chat SalesIQ widget

  Does anyone know how this text can be edited? I can't find it anywhere in settings. Thanks!

• Quick way to add a field in Chat Window

  I want to add Company Field in chat window to lessen the irrelevant users in sending chat and set them in mind that we are dealing with companies. I request that it will be as easy as possible like just ticking it then typing the label then connecting

• How to create a two way Sync with CRM Contacts Module?

  Newbie creator here (but not to Zoho CRM). I want to create an app that operates on a sub-set of CRM Contacts - only those with a specific tag. I want the app records to mirror the tagged contacts in CRM. I would like it to update when the Creator app

• Zoho Sheet for Desktop

  Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?

• Next Page