User ID: 886739811

Dear Zoho Team,

I hope this message finds you well.

My account (User ID: 886739811) was blocked from sending emails last week due to an unusually high bounce rate. This spike was caused by a bot attack on our platform, which led to registration confirmation emails being sent to invalid addresses.

We promptly identified and fixed the security breach that allowed this to happen. Following that, we sent an email to your support team detailing both the cause of the issue and the corrective measures we implemented to prevent such incidents in the future.

However, we have not received any response since Saturday, and our email-sending capability remains blocked.

Could you kindly advise us on the next steps to restore our account’s email functionality?

Looking forward to your guidance.

Best regards