Really struggling to set up a domain account in Creator

Really struggling to set up a domain account in Creator

Hi Team

I am really struggling to set up a domain account in creator. I have edited the CNAME field with my domain provider to the value requested and have left it for several days but verification still returns the error message " CNAME Verification failed for the domain itmooti.com.au". My domain provider is www.crazydomains.com.au - do I need to contact them?

My domain is www.itmooti.com.au


I have sent several emails to support but am not having much luck with responses. I am desperate to get this sorted. Please can you provide me with some assistance?

Thanks
Regards
Jason