Tip #10: Various time zone settings on the bookings page

Tip #10: Various time zone settings on the bookings page

Managing appointments across different time zones has become an integral part of our daily lives. Whether you're arranging a global business meeting or expanding your consultations to other countries, the ability to adapt to various time zones is crucial.




Let's assume you are an IT consultant who works with clients in multiple countries. To schedule appointments and avoid any time-zone related complications, your booking platform should provide automatic time zone conversion. Additionally, your clients should have the option to select their preferred time zones for appointments. This feature can greatly benefit consultants who frequently travel or meet clients and experience varying time zones on different days.


Likewise, a yoga studio can effortlessly arrange online sessions for its global clients, regardless of their time zones.


Time zone settings in Zoho Bookings

Zoho Bookings offers a range of time zone settings, simplifying the appointment scheduling process regardless of service provider and customer location.

Benefits

  • Minimized errors: Automatic time zone conversion reduces the risk of scheduling errors caused by manual time zone calculations.

  • Time zone selection control: Admins can determine whether the time zone option on the booking should be displayed, hidden, or made editable, offering greater flexibility that is tailored to specific needs.

  • Time zone-based notifications: Email notifications will be sent to both the staff and customers, according to their preferred time zones. For instance, if the staff works in an Australian time zone and the customer books in an American time zone, appointment emails will be sent to each party based on their selected time zones.


Time zone on the booking page




To access the time zone settings

  1. Navigate to Services > Select the required service > Service Preferences.
    Note: For group and resource booking, the time zone settings can to be configured under Workspaces > Policies and Preferences.

  2. Under General section, click the edit icon against Time Zone Presets.



  3. A pop-up appears where you can configure the time zone settings.



     a. Time zone settings: The first dropdown is for choosing the time zone on the booking page. You have three options to choose from.



  • Customer's local time zone: By choosing this, the customer's location will be detected and the corresponding time zone will be shown on the booking page.
  • Business time zone: By choosing this, the default time zone of the business will be shown. This can be accessed under Settings > General > Basic Information > Time Zone.
  • Any other time zone: You can choose any other time zone from the list of all time zones.
        
      b. Display options: The checkboxes below provide display options, which involve visibility and locking of time zone on the booking page.

           

          Visibility options:
  • Show time zone: To show the time zone option on the booking page, select the checkbox next to Show time zone in Booking Page. This displays the time zone which is selected in the above pop-up.

  • Hide time zone: To hide the time zone dropdown option on the booking page, deselect the checkbox next to Show time zone in Booking Page.
    This means that the time zone selected on the above pop-up is suitable for the appointment. However, it's essential to ensure that all parties involved are on the same page regarding the appointment's timing, which might require additional communication or clarification.

          Locking options:

  • Lock time zone: To prevent the customer from changing the time zone, you can select the checkbox next to Lock time zone in Booking Page.
    Here, the booking system displays the specified time zone without the option for customers to modify it. This can be beneficial when strict scheduling adherence is crucial, ensuring that all appointments are synchronized according to a predetermined time zone.

  • Unlock time zone: To allow the customer to edit/change the time zone, you can deselect the checkbox next to Lock time zone in Booking Page. 
    This option provides flexibility, allowing customers to select their preferred time zones, which can be particularly useful for businesses with a global customer base. It empowers customers to book appointments that align with their local time, reducing confusion and scheduling errors.

Combining the visibility and locking options, there are three display options as shown below.

Show

Lock

Result

✓

✗

Shows the time zone and allows customer to modify the time zone on the booking page

✓

✓

Shows the time zone but restricts the customer from modifying the time zone on the booking page

✗

N/A

Hides the time zone

 

To conclude, implementing time zone settings and providing visibility or locking options on the booking page can greatly enhance user convenience, minimize scheduling errors, and ensure a smoother experience for both customers and service providers.

Hope this tip is useful, let us know your thoughts in the comments section.

Happy scheduling!


    • Sticky Posts

    • Tip #13: Identify where your bookings come from with Source Tracking

      Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organic

    • Tip #17: How to mandate partial payment for your appointments

      When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits

    • Tip #18: Organize a group workshop in a few steps

      It's the season for workshops—they're everywhere, catering to diverse interests and needs. Whether for more professional goals like leadership development or creative endeavors like painting, there's an abundance of workshops offered every day. A scheduler

    • Tip #16: Custom labels for staff, service, and resources

      Every industry uses its own jargon. Take healthcare, for example; when you visit a doctor, it's not just an appointment, it's a consultation. The people who provide consultations are the providers. Similarly, in the tranquil world of a spa, a massage

    • Tip #15: Customize service prices for each staff member

      It's common practice for a service to be priced differently based on the staff member providing it. For example, an experienced hair stylist may charge more for a haircut compared to the other stylists. This pricing strategy allows businesses to charge

    • Recent Topics

    • Zoho Books - Breaking A Working App

      We've been using Zoho for many years now. Across all apps, entering phone numbers in standard formats was enabled in all apps. These formats are: xxx.yyy.zzzz xxx-yyy-zzzz (xxx) yyy-zzzz and we were able also to add extension numbers in these formats:

    • Build data protection into your support

      At Zoho, privacy is our principle. Every Zoho product is built with privacy as the foundation and the finishing touch, guiding every decision we make. Security, privacy, and compliance are woven into the software development lifecycle, starting from how

    • Conditional formatting: before/after "today" not available

      When setting conditional formatting, it only allows me to set a specific calendar date when choosing "Before" or "After" conditions. Typing "today" returns the error "Value must be of type date". Is there a workaround? Thanks for any help!

    • Display Client Name in Zoho Creator Client Portal Dashboard

      Hello Zoho Creator Team, We hope you are doing well. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for providing a personalized portal experience. However, there is currently

    • Customizable UI components in pages | Theme builder

      Anyone know when these roadmap items are scheduled for release? They were originally scheduled for Q4 2025. https://www.zoho.com/creator/product-roadmap.html

    • Amazon.in FBA multiple warehouse integration with Zoho Inventory

      My organisation subscribed to Zoho One looking at the opportunity to integrate Amazon.in with Inventory. But during the configuration, we understood the integration has severe limitations when it involves multiple warehouses in the same Organisation.

    • Feature Request - Set Default Values for Meetings

      Hi Zoho CRM Team, It would be very useful if we could set default values for meeting parameters. For example, if you always wanted Reminder 1 Day before. Currently you need to remember to choose it for every meeting. Also being able to use merge tags

    • Ability for admin to access or make changes in zoho form without asking for ownership

      Currently in zoho form only form owner can make the changes in the form and if someone else has to make changes then we have to transfer the ownership to them and even admin also cant access it . So i think admin must have the ability or option to access

    • Issue with WhatsApp Template Approval and Marketing Message Limit in Zoho Bigin

      We are facing issues while creating and using WhatsApp message templates through Zoho Bigin, and we request your clarification and support regarding the same. 1. Utility Template Approval Issue Until December, we were able to create WhatsApp templates

    • Zoho CRM Calendar View

      Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose

    • Camera

      I can sign on to a meeting and see the other participants, but my screen is dark. The instructions for Zoho "Camera Settings" say "click on lock icon in address bar," but I don't see that icon! Suggestions?

    • What is Workqueue and how to hide it?

      Hi， My CRM suddenly have this "Workqueue", may I ask how to set the permission of this tab?

    • Batch/lot # and Storage bin location

      Hi I want to ask for a feature on Zoho inventory I own a warehouse and I've gone through different management software solutions with no luck until I found Zoho, it has been a game changer for my business with up to the minute information, I'm extremely happy with it. It's almost perfect. And I say Almost because the only thing missing for me (and I'm sure I'm not alone) is the need of being able to identify the lot number of my inventory and where it is located in the warehouse. Due to the nature

    • Adding Sender Address with Basic Plan

      According to the knowledge base, I should be able to add Sender addresses with the Basic Plan. But whenever I try to add an email, it takes me to a search window and I cannot find any emails in the list. Even mine, which is the admin. email.

    • Conditional Field Visibility in Bigin CRM

      I would like to request support for conditional field visibility within Bigin CRM. This feature should allow administrators to configure show/hide rules for fields based on predefined criteria (e.g., field values, picklist selections, stage changes,

    • Bill automation in Zoho Books

      Hi I am looking for 3rd-party options for bill automation in zoho which are economical and preferably have accurate scanning. What options do I have? Zoho's native scanning is a bit pricey

    • Reporting Tags

      We've been using reporting tags for years (before itemizing was available) and now we are finding reporting these tags are impossible to track. Reports have changed in the customization and our columns of reporting tags no longer show up. We do not use

    • Consumption based inventory

      I am currently using Zoho Books for my hospitality business, which includes lodging and restaurant services. We purchase many items in bulk for storage and consumption as needed. I'd like these items to be recorded as inventory when purchased and categorized

    • Smarter Access Control: Role-Based Access vs. Responsibility-Based Profiles

      Every business has roles, responsibilities, and workflows. While roles help define structure, responsibilities within those roles are rarely the same. As your team grows, some members need access to only a specific set of features. Others require visibility

    • Partner with HDFC And Sbi Bank.

      Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.

    • API in E-Invoice/GST portal

      Hi, Do I have to change the api in gst/e-invoice portal as I use zoho e books for my e-invoicing. If yes, please confirm the process.

    • Member role in zoho meeting

      does a user with member role can see other users in the organization

    • How to post more than 4 Images on Instagram?

      Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? Than

    • Clone Recurring Expenses

      Our bookkeeping practices make extensive use of the "clone" feature for bills, expenses, invoices, etc. This cuts down significantly on both the amount of typing that needs to be done manually and, more importantly, the mental overhead of choosing the

    • Zoho Books - How to Invoke a Custom Function in Schedulers

      We have multiple schedulers that send emails to customers in batches. Currently, we are maintaining the same code across several schedulers. Is it possible to use a custom function inside a scheduler script? If yes, how can we invoke the custom function

    • Special characters (like â, â, æ) breaking when input in a field (encoding issue)

      Hey everyone, We are currently dealing with a probably encoding issue when we populate a field (mostly but not exclusively, 'Last Name' for Leads and Contracts). If the user manually inputs special characters (like ä, â, á etc.) from Scandinavian languages,

    • Set Custom Icon for Custom Modules in new Zoho CRM UI

    • Notes badge as a quick action in the list view

      Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated

    • Is Zoho Live Chat compatible with WordPress CMS?

      Hello, I have a website called www.jjrlab.com and I'm interested in using Zoho Chat on it. Does it support WordPress CMS? Thanks.

    • Introducing spam detection for webforms: An additional layer of protection to keep your Zoho CRM clean and secure

      Greetings all, One of the most highly anticipated feature launches—Spam Detection in webforms—has finally arrived! Webforms are a vital tool for record generation, but they're also vulnerable to submissions from unauthenticated or malicious sources, which

    • Bring your CRM and Desk app inside SalesIQ with widgets

      Have you ever been confused and frustrated with multiple open tabs and switching back and forth from SalesIQ to other apps to perform your business-specific operations? How effective would it be to have all the required tools and data of the apps you

    • Speak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖

      We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,

    • Repeat Column merge in ZOHO writer columns doesn't allow to set max columns per row

      I'm using ZOHO writer to merge data from a ZOHO CRM subform and I want it to make a table. We're using Insert Table for Column Repeat, because this is what we need. (Name of column (Teamname) and underneath that a list of names of teammembers). It works

    • Persisting email signals to contact timeline?

      Hello there. Regarding the email signals that are logged when a contact opens an email, am I correct that these signals are not logged to a contact's timeline? Ideally, I would like to have this context available for future follow-ups, if the contact

    • Trouble with using Apostrophe in Name of Customers and Vendors

      We have had an ongoing issue with how the system recognizes an apostrophe in the name of customers and vendors. The search will not return any results for a name that includes the mark; ie one of our vendors names is "L'Heritage" and when entering the

    • Really want the field "Company" in the activities module!

      Hi team! Something we are really missing is able to see the field Company when working in the activities module. We have a lot of tasks and need to see what company it's related to. It's really annoying to not be able to see it.🙈 Thx!

    • Upcoming update to Google Drive integration in Zoho Creator

      Hello everyone, We're writing to inform you about an upcoming update to how Zoho Creator integrates with Google Drive. In Zoho Creator, during actions like importing files to create an app or attaching files to fields, you can choose files directly from

    • Managing Scheduled Replies

      Communication is most effective when the intended message reaches the right person at the right time. However, this can be challenging when communication occurs across different time zones. By scheduling replies, businesses can ensure that responses reach

    • Show price book list price

      When using price books, once you add products to the price book in the Products related list you can display the Unit price which is the default list price; however, there is no option to show the price book list price. To see the price book list price

    • Allow Attaching Quartz Recordings to Existing Zoho Support Tickets

      Hi Zoho Team, We would like to request an enhancement to how Zoho Quartz recordings integrate with Zoho Support tickets. Current Behavior: At the moment, each Quartz recording automatically creates a new support ticket. However, in many real-world scenarios:

    • Next Page