What's New in Zoho Expense: May - June 2023

What's New in Zoho Expense: May - June 2023

Hello customers,
We're back again with new features and enhancements carefully curated to make your expense management experience more seamless and efficient. A new edition, new permissions for admins, exciting mobile app updates, and more are in store for you. Without further ado, let's take a look at the updates and read all about them.

Introducing the Kenya edition

Introducing one more edition for Zoho Expense: Kenya. Users can now create an organization by selecting their business location as Kenya and Zoho Expense will auto-populate the default tax rates of 16%, 8%, and 0%, once you enable VAT. Admins can also create custom tax rates based on their company's policies.

Admins can add a delegate for active and deleted users

Now, admins can add a delegate for any user. This is especially useful when a user who left the organization has a few reports that are awaiting their approval or has draft expense reports that are yet to be submitted. This feature also comes in handy for cases when an approver is unavailable, but a user needs an immediate approval for a business trip. 

With this feature, admins can simply appoint a delegate with approval access and get pending records approved. However, please note that admins can appoint only one delegate for a user.

To add a delegate for a user: Go to Admin View > Settings > Users. Select a user and click + Add Delegate. Add the delegate details and click Save.



Updates in travel documents section - Early access

In addition to the default document types such as Passport, Visa, and ESTA, you can now add custom document types that are required by your travel team. As this feature is in early access, you can send an email to support@zohoexpense.com to enable it for you. 

If a user has more than one passport, they can now mark a passport as primary and that passport will be used for booking their business trips. For a few travel documents, such as visas, the date of issuance is different from the date on which the document is valid. For this purpose, we've added the Valid From field to help travel teams track the validity of the users' travel documents.

To add or access your travel documents: Go to My Settings > Travel Documents.



New data type for custom fields - Date and Time

Level up your customization using Zoho Expense's flexible customization features. In addition to the existing data types such as text box, email, and phone number, we've now added a new data type: Date and Time.

To add a custom field with this data type: Go to Admin View > Settings > Modules. Select a module and navigate to the Fields tab. Click + New Field and select "Date and Time" under Data Type. Click Save.



Quick search for policies

If you set up multiple policies in your organization based on various criteria, you can quickly find the policy you're searching for using the Quick Search feature. No more scrolling to search for a particular policy!



Moved the Report field in expense forms

The Report field is now moved to the top of the expense creation forms to help users easily identify the field and associate the expense with a report. Once the report is selected, the policy will be prefilled and the categories will be fetched based on the selected policy.



iOS app updates

  • Introducing two new editions for the Zoho Expense iOS app: Mexico and Kenya. You can now create new organizations with the business location as Mexico or Kenya and we will automatically enable the tax rates applicable for the selected country once you enable VAT.
  • If your organization is integrated with Zoho Payroll, you can now reimburse your employee reports via Payroll from the report details screen.
  • View policy documents under the Personal Details section in My Settings.
  • Split the expense amount amongst users who were attendees of that expense.
  • Upload receipts for autoscan from the report detail screen to create new expenses to add to the report.

Android app updates

  • We've made a few enhancements to track your mileage accurately. 
  • While tracking your distance using GPS, we've now provided an option to contact support to help you in case of any issues. 
  • Add a delegate and out-of-office approver for yourself from Settings.
  • Initiate reimbursements from Zoho Payroll using the Reimburse via Zoho Payroll button.
  • View and download policy documents under the Personal Details section in My Settings.

We hope these features will help you manage your expenses more easily and efficiently. Give them a try and let us know what you think in the comments below. For any questions, write to us at support@zohoexpense.com.

Regards,
The Zoho Expense Team


    • Recent Topics

    • Introducing prompt builder in Zoho CRM

      We’ve introduced a new way to put Zia’s generative AI to work—right where your teams need it most. With the all new prompt builder for custom buttons, you can create your own AI instructions to generate tailored content, suggestions, or summaries across

    • Item Batch Creation/Updation

      I have a requirement to integrate a local system with Zoho Books. I need to create items in Zoho Books with batch tracking enabled, but I couldn't find a specific API for that in the Zoho Books API documentation. Is there a dedicated API endpoint to create

    • Education Zoho User Group (ZUG) virtual meetup featuring Zoho Sign

      Hi there! The educational sector often faces the hassle of handling extensive paperwork, which leads to increased operational costs. A digital signature solution like Zoho Sign can help you modernize your processes, go fully digital, and seamlessly collect

    • Troubleshooting Delays in Zoho CRM Automation Workflows for Lead Status Updates

      Dear Zoho Community, I am refining a sales pipeline in Zoho CRM, implemented in May 2025, to enhance efficiency for a small business managing client leads. While the CRM effectively tracks leads, I am encountering delays in automation workflows that update

    • 📣 [Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue

      [Webinar] Spikra shows how businesses leverage Zoho Bookings to increase revenue Hi all, Service-based businesses need to be on top of their client experience game to stay ahead. Spikra, one of our Advanced Zoho Partners, has been helping businesses deliver

    • Kaizen #172 - Leveraging the 'crmAPIResponse' Object in Queries

      Hello everyone! Welcome back to another week of Kaizen! We released the Queries feature sometime back and hope you have tried it out. A little gist about this feature before we move on to our post. Zoho CRM's Queries feature enables dynamic data retrieval

    • transforming 1D tables to 2D and the other way round

      Does Dataprep have tools to convert 1D tables to 2D tables and the other way round? The actions that are commonly called "pivot" and "melt". What I mean is transitioning between these two kinds of table: 2D id ____ name ____ surname ____ age 00 ____ Matt

    • How I Migrate data from one SharePoint Tenant to another

      I want to perform SharePoint tenant to tenant migration, but the problem is I don't know how to do so. I’ve heard about different SharePoint Migrator, but I’m not sure which one is the best for this type of migration. Any guidance would be really he

    • Rebrand your CRM with the all-new custom domain mapping setup

      UPDATES TO THIS FEATURE! 19th Jan, 2024 — Custom domain mapping has been made available for portal users in Zoho One and CRM Plus. 23rd June, 2023 — Custom domain mapping has been made available for all users, in all DCs. Hello everyone! We are elated

    • authentication

      We cannot connect via IMAP. We are receiving the following error: Error: You are yet to enable IMAP for your account. Please contact your administrator (Failure)

    • Bad User: Authenticated but not connected

      Zoho CRM cannot send/receive emails and it appears as if it may be an api configuration change either via Zoho or MS. Does anyone have information on how to fix this error message? I am admin on all my accounts. Zoho and MS are blaming each other.

    • Edit email address that appears on invoice

      Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a

    • Zoho Tasks - Add Sorting by Priority

      We are able to Group by and Filter by Priority but for some reason we can't Sort by Priority on the Task lists. Please allow for sorting by priority if the current view is not grouped by priority.

    • customize payment page

      Is there a way to customize, other than the theme colour, the payment page that customers are taken to from invoices? I can't seem to find a way. I just don't like the formatting of the current page and would like to make it look better. I've looked at

    • Zoho People > Candidate Form > error Editable Primary Lookup is needed to set add permission

      Hello All I have try to turn on the add feature in the candidate form It show the error Editable Primary Lookup is needed to set add permission What is missing from my side?

    • 6 time-saving tips for working with tables in Zoho Writer

      Tables have always been the best way to represent data. They help you structure and categorize information systematically and present them in a simpler way. While tables in Zoho Writer are easy to implement, some tasks might not be that obvious.  Here are some time-saving tips to help you work better with tables in Zoho Writer:    1. Insert Multiple Rows / Columns in a Table Adding more rows and columns is the most common action performed while working with tables. Instead of using the Table tab,

    • Add Built-in "Partner Finder" / "Contractor Directory" Tab to Zoho Desk Help

      Hi Zoho Team, We hope you're doing well. We would like to request a new feature for the Zoho Desk Help Center: A built-in, configurable "Partner Finder" / "Contractor Directory" tab or section, similar in concept to your own Zoho Partner Finder at: 🔗

    • Can't get sender adress to work

      Hi, I am having some trouble getting the sender adress to work for responses on tickets. I would like to configure a sender adress that is different from the zohodesk emailadress that is normally used. These are the steps I have followed: 1. Add a new

    • Question Regarding Deleted Reports in Zoho Desk Analytics

      Dear Zoho Desk Support Team, I hope this message finds you well. We have a question regarding the Analytics module in Zoho Desk, specifically related to deleted reports/dashboards. We would like to understand the following: Is there a recycle bin, recovery

    • Add an option to start zobot when user clicks the Chat with Us button

      I would like to have an option to start the zobot when user clicks on "Chat with us" button when chat widget is maximized that way visitors could see first the homepage and decide which channel they would like to use to connect, or to see the quicke help

    • Zoho Books - Feature Request - Provide "Show PDF View" toggle on Invoice records

      I have noticed it is possible to activate or deactivate the PDF preview on some records but not all. This would be very helpful on Invoices when a custom template is being used and the PDF preview does not represent the output file. Not available on:

    • Incorrect Handling of XLSX data

      Trying to import an XLSX schedule of bills into Zoho Books I ran across the problem of date formatting. To replicate: Build a CSV file with bill dates in whatever format you like and import it - this should work if you match the "dd/MM/yyy" etc. format

    • Disable Smart Filters By Default

      The smart filters "feature" is causing confusion for Zoho Mail users. New emails should be delivered to the inbox unless they have specifically opted to redirect them somewhere else. People don't understand that new emails might be waiting in a random

    • Adding Columns to Reports

      Hi, Is it possible to choose fields to be added as columns in the reports? Thank you.

    • How do I automatically assign the project owner for all tasks in Zoho Projects?

      I have been researching for days on how to automatically assign all the tasks to the project owner on creation of the project in Zoho Projects. I have been having to go in and manually change all the task owner from 'unassigned' to the owner of the project

    • CRM Kiosk - Action for GetRecords

      I have a Kiosk screen with GetRecords and want to use the selected records in a custom function. My particular case is to set a lookup value on the selected records. Generally speaking though, I want to work with the selected records in a function. I

    • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

      Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple

    • Extract Archived Projects using Zoho Projects API

      In my organization we archive the projects when they are already completed, charged, invoiced, so that only those that are still pending process remain active. I need to access all projects (active and archived) from an external system, but the API v3

    • Email for customer to provide payment information

      Is there a way for customers when you set up a subscription to get an email that prompts them to put in their billing information to start their subscription? Also, can you show the subscription in their portal?

    • Unable to display field label from a hidden Single Line Textbox in Description

      Hi folks, I'm unable to display my hidden field, e.g. ${zf:SingleLine4} , in my description. I'm pre-filling this hidden Single Line Text box via "Field Alias - Pre-fill URL" settings. I noticed that my decimal form fields work, e.g. ${zf:Decimal}, and

    • Lookup fields

      Is there any way to add Lookup fields to Zoho FSM -- I do not see the option but I see default lookup fields in different modules

    • Zoho Analytics - Bill Table

      Hi I am new to Zoho and mainly work in Books. Recently learned of Zoho Analytics and am exploring it to create reports that would be useful for me. For example, I want to create a bills cash forecast by week for cash flow planning. When I start to create

    • Creating a tax - amount table in Analytics

      Hi everyone, I would like to create a report in Zoho Anayltics that creates the tax and amounts in a table. I have been able to create a report that shows me all the tax accounts, but I can't get it combined with the amounts of the accounts. Is there

    • Is it possible to do custom domains on test accounts that use saml setups?

      In Zoho Billing, Is it possible to do custom domains on test accounts that use saml setups for the customer portal?

    • I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API.

      Hi Zoho Team, I’m facing an issue while trying to upload a PDF file to a custom file upload field within the Leads module via the Zoho CRM API. I am able to manually upload a PDF into this field through the UI. I am also able to upload files as attachments

    • No chat option

      Chat option is not available in Android app.

    • How to add custom templates in zoho sheets mobile

      How can I add custom templates in Zoho spreadsheet mobile?

    • Order Items

      Hi .. We have to implement orders with line but each line should have a separate record and not as a subform, does anyone have experience with that kind of solution what is the best practice for that kind of thing Thanks

    • Trello: Invalid Client - Client ID passed does not exist

      Hello, I am trying to authorize the Zoho CRM power-up in Trello but always land on the following page: I tried adding a trello client to the Zoho API console but this generated a different client ID to the one in the link of the page in the above picture.

    • Zoho Sprints - Q2 updates for 2025

      Hello everyone! We’re excited to share the latest updates from Zoho Sprints for Q2 2025! This quarter, we rolled out a few highly-requested features designed to enhance collaboration and time management across your projects. Here's a look back at the

    • Next Page