What's New in Zoho Inventory | Q2 2025

What's New in Zoho Inventory | Q2 2025

Hello Customers,

The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting updates coming up, here are the highlights worth taking a deeper look. Let's dive in

You'll learn about the following features:

  • Replenishments

  • Transporter Updates in E-Way Bills

  • Enhancements to Etsy Integration

  • Custom Module Access in Customer & Vendor Portals

  •  Multi-level Approval for Inventory Adjustments & Transfer Order s

  • Enhancements to Imports & Exports

    •  Export for Composite Items 

    • Manage PDF Templates with Active/Inactive Status

    • Auto Generate Transfer Order while Importing

    • Bin Location Details in Invoice Report

  • Enhancements to Reports

    • Shipment Details Report

    • Stock Summary Report

    • Sales Summary Report

    • Warehouse Report

    • View Grouped Transactions in Reports

  • Enhancements to Locations/Warehouses

    • Picklist Preferred Bins

    • Barcode Scanning in Picklist

    • Inherit Custom Field Values in Picklist

    • Audit Trial for Picklists

  • Communications & Notifications

    • WhatsApp Notifications for Packages & Shipments

  • Transaction & Payments

    • Record Standalone TDS Payments

    • Apply Date for Vendor & Customer Credits

    • Template Association for Vendors and Credits

  • Localization & Time Settings

    • Time Zone Support & Date-Based Workflow Enhancements

    • Filipino and Bahasa Melayu Language Support

  • Integration & Automation

    • Additional Filters in Shopify Sync History

    • Tax Remittance for Shopify Orders [US Edition]

    • Apply Line Item Discount with Avalara Integration [US and Canada]

  • Customization

    • Dynamic Lookup Fields

  • Mobile Updates

 

  

Introducing Replenishments

Keep your inventory always stocked-up with the new Replenishments feature! This feature helps you maintain optimal stock levels by identifying items that need restocking based on your predefined settings.

Note: This feature is only available in the Enterprise Plan.

To use this feature, you'll first have to enable it: Go to Settings > Items  > Items > Enable Replenishments

Once you've enabled it, you'll have to configure if you want to create purchase order or transfer order to replenish the item and also schedule the frequency at which the stocks should be checked for replenishment.

To Create Replenishments:
Without locations: Go to Inventory > Items > click an item > Overview Tab > + Create Replenishment.

With locations: Go to Inventory > Items > click an item > Gear icon > Locations/Warehouse >  Configure Replenishments 

Once an item is configured for replenishments and its stock drops below the reorder level, you'll receive an in-app notification which will redirect you to the. Pending Replenishments tab where you can create purchase order or transfer order.You can also access your pending replenishments anytime by navigating to the dedicated Replenishment module. Read our help document to learn more about replenishments

   

 Major Enhancements to the Etsy Integration  

We’ve upgraded the Etsy integration with advanced configuration options. New users can enable it to access the following configurations:

Sync Frequency: Product frequency now runs every 24 hours by default, with a manual sync option as well.

Item Grouping: Standalone and variant items from Etsy are synced as item groups in Zoho Inventory.

Tax Settings: Non-taxable items follow the configured tax exemption settings.

Stock Updates:

  • Sync of stock updates from Zoho to Etsy can be enabled or disabled.

  • Quantities over 999 are capped  as this is the maximum quantity Etsy allows to be displayed.

Sales Orders Import: Orders can be imported from your preferred chosen date.

Location Mapping: Supports syncing from all or selected locations.

US Edition Tax Tracking:

  • Tax-remitted orders can be tracked under a tax authority.

  • Orders can be marked non-taxable if tax tracking is disabled.

Sync History: A new sync history page allows monitoring of all syncs with filters for status and type.
Note: that all new Etsy integrations will follow this flow. Existing organisation with Etsy previously enabled will be migrated soon.

To enable the integration, go to Settings > Integrations & Marketplace > eCommerce > Etsy

 Transporter Updates in E-Way Bills
 
You can now add or edit transporter details for e-way bills directly in the app without having to switch to the government portal. This applies to e-way bills with "Generated" and "Part-A Generated" status.

If transporter details weren’t added during generation, you’ll see an Add Transporter option. For Cancelled and Expired bills, an info icon will indicate that updates aren't allowed. All changes made are instantly synced with the e-way bill portal.

 

Custom Module Access in Customer & Vendor Portals 

We’ve introduced support for Custom Modules in both Customer and Vendor Portals. With this update, your customers and vendors can now view, create, and manage records of custom modules directly within their portal, based on the permissions you've configured.

Once configured, the module appears on the portal’s left sidebar. You can create or edit records based on access, and any draft record will be visible under Portal Draft views. Submitted records show up in Zoho Inventory under Portal Submitted, where admins can review and approve them to move them to the main records list.

To set this up, go to Settings > Custom Modules > [Module Name] > Preferences, enable portal access, define lookup fields, set display rules, and assign permissions like view, edit, or draft creation. 

 

 Multi-level Approval for Inventory Adjustments & Transfer Order s

We’ve extended multi-level approval support for Inventory Adjustments and Transfer Orders. Transactions will only be processed once all designated approvers have approved them.  Additionally, Admins can use Final Approve to approve instantly and bypass the entire flow if needed.

This feature is available under both Module-based and Entity-based approval flows. Users can view approval progress through the View Approval Details button, which shows who submitted, approved, skipped, or if it is pending.

For the final approver, the Approve and Adjust (for adjustments) or Approve and Initiate Transfer (for transfer orders) button completes both approval and creation in one step.

 

 

Enhancements to Imports & Exports 

  

Enhanced Export for Composite Items 

We’ve improved the export process for Composite Items by introducing asynchronous exports. Earlier, exports with over 25,000 records couldn’t be processed. With this update, large exports can now be automatically handled as scheduled tasks. Once the export is complete, you will receive a summary email with a secure download link.

 

Manage PDF Templates with Active/Inactive Status 

You can now mark PDF templates as active or inactive, helping you organize without deleting unused ones. Inactive templates are hidden but can be reactivated anytime. The Clone button is now in a dropdown, and you can filter templates by status.

To do this, Go to Settings > click PDF Templates under Customization > select a template and click the Gear icon > Click Mark as Inactive [or] Clone.

 Auto Generate Transfer Order Number While Import ing

We’ve made it easier to import transfer orders by introducing automatic generation of transfer order numbers. When importing, you can enable a checkbox to auto-generate these numbers, removing the need to assign them in the import file manually.

Bin Locations Details in Invoice Export  

Invoices exported from Zoho Inventory now include bin-level details. This update improves traceability and provides more detailed records of how inventory was picked and fulfilled for each sale.

 Enhancements to Reports  

Shipment Details Report

We’ve introduced the new Shipment Details Report to give you a complete view of your shipment orders. It comes with features like Date Range filters, Advanced Filters, Multi-level Group By, and Column Customization. You can also create custom versions of the report, export the data, or schedule it.

 Stock Summary Report 

The Stock Summary Report has been enhanced with options to export only the data visible in your current view. This means you can apply filters or adjust the layout and download exactly what you see. The new Group By option enables more meaningful categorization, and category-based filtering for a deeper analysis of specific item groups, giving you better control over your inventory insights.

To access this report, go to Reports in the left sidebar > select Stock Summary Report > click Export in the top right corner.

Sales Summary Report  

Introducing Sales Summary Report, which provides a daily view of your total invoices and sales receipts, along with the corresponding amounts, inclusive and exclusive of tax. It also shows how many items were sold and the quantities moved. If credit notes have been applied to invoices, the report includes the number and value of those credit notes and deducts them from the sales total to give you accurate net sales values.

To view this report, go to Reports, click Sales Summary Report under Sales

   

 Warehouse Report 

The Warehouse Report has received several usability improvements, including support for showing or hiding columns, advanced filters, custom reports, and exporting the current view. These additions make the report easier to tailor to your needs.

 

 View Grouped Transactions in Reports 

You can now configure certain reports to display only the total value of grouped transactions rather than listing each transaction individually. This option is available in the Receivable Summary, Receivable Details, Payable Summary, and Payable Details reports.

 

 Enhancements to Warehouse /Locations

Picklist Preferred Bin  

Introducing the Preferred Bin feature to the Picklist module to guide pickers during fulfilment of orders. Admins can now specify a preferred bin at the line-item level for bin-tracked items. This preferred bin is displayed on the Picklist Update screen and included in the Picklist PDF if enabled in customization. While the preferred bin serves as a suggestion, pickers are free to choose a different bin when necessary.



Barcode Scanning in Picklist  

Introducing barcode scanning in the Picklist module, significantly speeding up the item picking process. When you click Scan Item from the Update Picklist page, a sidebar opens to display the scanned  item. For batch and bin-tracked items, you must first scan the batch and then the bin. Serial-tracked items can be scanned one after the other in any order . For bin-tracked items, scanning the bin followed by the SKU updates the picked quantity. Note that the system prevents over-picking, flags unrecognized scans, and lets you reset to scan a new batch or bin when necessary. Once saved, picked quantities and statuses are automatically updated.

To scan items in picklist, go to Picklists under Sales module and select any picklist to update its quantity using barcode

 

 

 Inherit Custom Field Values in Picklists 

Picklists now automatically inherit custom field values from the linked sales order, reducing manual data entry and improving consistency across records.

 Audit Trail for Picklists 

We’ve introduced audit trail support for picklists, allowing you to track who made changes, what was changed, and when it was modified. This enhancement improves visibility and accountability in your warehouse processes.

 

 Communication & Notifications 

WhatsApp Notifications for Packages and Shipments  

WhatsApp notification support has been introduced for the Packages and Shipments modules in Zoho Inventory.  You'll have to configure and enable notifications for package creation, shipment creation, and shipment delivery. These can be sent manually from a package or shipment’s details page or in bulk from the list view.

For packages that are not yet shipped, you can send bulk messages using the Not Shipped filter. For shipments, messages can be sent individually or in bulk based on their status. All sent messages and their statuses are logged in the Comments & History section for easy tracking. A new communication permission has also been added where only users with permissions can send WhatsApp messages from these modules.

To enable this, go to Settings > click WhatsApp under Integrations & Marketplace, and enable Packages and Shipments.

  

 

 Transactions & Payments 

 Record Standalone TDS Payments 

You can now record TDS payments independently for invoice payments. This makes  payment workflows more flexible, allowing TDS to be posted for one or multiple invoices, even when the TDS payment date is different from the invoice payment date. This ensures accurate tax reporting in your organisation.

 

  

Apply Date for Vendor and Customer Credits

You can now specify an Apply Date when applying vendor advances, vendor credits, customer advances, excess payments, or credit notes. This feature is available on vendor payment screens, vendor credit pages, bills, and the credit apply screen. The Apply Date defaults to the most recent applicable date (or the later of the invoice or credit posting date for customers) but can be overridden. The Applied On date is also included in exports for better tracking and reporting.

 

Template Association for Customers and Vendors  

You can now associate specific templates with individual customers and vendors. When sending a transaction, the selected template for that entity will be applied automatically, helping maintain consistency and saving time.

To associate a template, go to Customers/Vendors under Sales/Purchases, click a customer/vendor, click the New Transactions dropdown in the top right corner, and select Associate Templates.

 

 Localization & Time Settings 

Time Zone Support & Date-Based Workflow Enhancements 

You can now execute workflows based on either the organization’s time zone or the customer’s local time. This allows you to  manage time-sensitive communications efficiently across global markets. When a DateTime field is used, the execution can happen at the exact time specified in the field or at a manually set time.

 

  Filipino and Bahasa Melayu Language Support 

Zoho Inventory is now available in Filipino and Bahasa Melayu to better support our users in the Asia-Pacific region, . This enhancement provides a more localized experience for users in the Philippines and Malaysia.

 

 Integrations & Automation       

 Additional Filters in Shopify Sync History 

We’ve enhanced the Shopify integration’s Sync History with new filters. You can now filter sync records based on stock adjustments and shipment details, making it easier to trace sync-related issues.

Tax Remittance for Shopify Orders [US Edition]  

You can now choose whether or not to sync tax-remitted Shopify orders. If enabled, sales tax is tracked under your configured tax authority. If disabled, the tax amount will be logged in the order’s comments and marked as non-taxable.

This setting is available under Settings > Integrations & Marketplaces > Shopify.



 Apply Line Item Discount with Avalara Integration  [US and Canada]

We now support line item level discounts for organizations integrated with Avalara (US and Canada editions). With this enhancement, you can apply discounts directly to individual line items, and Avalara will calculate taxes accurately based on the discounted amounts. This provides precision in tax handling.

 

  Customization 

Dynamic Lookup Fields 

Lookup custom fields have been enhanced with criteria-based filtering. Enabling the Show Source Module Records Independently option allows you to display only the filtered records you define. If not selected, the field will behave as it always has by displaying all related records.

 

 

 Mobile Updates 

Android App Enhancements

  • Customize PDFs with colours, predefined templates, digital signature support, and add bank details for smoother mobile invoicing.

  • New features:

  • Unit support for batch/bin-tracked items

  • Access to Warehouse Report from the serial number screen

  • Payment approval flows

  • Introducing Assemblies & Kit Items in Transactions

    • Assemblies and Kit Items can now be used in transactions on Android, including full/partial returns for kits.

  

 iOS updates 

Quick Scan is now supported in Invoices and Bills of Supply. You can scan serial or batch barcodes directly without having to preselect line items beforehand.

We’ve also added support for kit line items while creating or editing transactions on iPad, making it easier to manage item kits on the move.




That’s all for now, folks! We hope these updates make your inventory management smoother and more powerful. Do try these features out and let us know what you think in the comments below. As always, if you have any questions, feel free to reach out to us on support@zohoinventory.com

Best regards,
The Zoho Inventory Team


    • Recent Topics

    • How do I see the total leads during a certain period?

      I understand I can get the count of leads and potentials but the total number of leads in a certain period should be equal to Leads+potentials because when we convert a lead it gets moved to potentials and no longer exists there. is there a way i could
    • How do you print a refund check to customer?

      Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
    • Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)

      Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,
    • Scheduling a meeting for just a 1:1 phone call

      My business is B2C and many of my customer's don't want to engage in an online meeting for what can be handled in a regular phone call. I am trying to create a new meeting invitation, but there is no venue optoin for "phone call". How are other's handling
    • What is Resolution Time in Business Hours

      HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
    • Send Whatsapp message from Whatsapp template with custom variables

      Hi, I'm trying to do some basic integration for sending WhatsApp messages from Zoho CRM using Zoho Desk whatsapp templates. When creating new whatsapp template in Zoho Desk we can choose ticket related fields as variables but it's not clear how to use
    • Good news! Calendar in Zoho CRM gets a face lift

      Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
    • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

      Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
    • Change Currency symbol

      I would like to change the way our currency displays when printed on quotes, invoices and purchase orders. Currently, we have Australian Dollars AUD as our Home Currency. The only two symbol choices available for this currency are "AU $" or "AUD". I would
    • File Field Validation

      Hello all, We are tracking our customer NDA agreements in our CRM and have created 2 fields to do so, an execution date field and a file upload field. I want to create a validation rule to ensure that when the execution date field is populated that the
    • Hide "Section" headers when using a form as a subform in "List view"

      When using a form as a subform and setting the "View Type" to "List View" it is not possible to hide the section headers. This can become an issue if I have a section which is not applicable to this subform and I hide the fields within that section and
    • Super Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
    • Users Name & Email in Reports

      Hi, I would like to show the Users Name from their Zoho Acount in All Entries/Reports as well as the current Account Email. Thanks Dan
    • Add additional field to quick search results

      IN the advanced search, we can add any field to the columns. In the regular search results (before you press enter, there is no option to modify the results. It would be super useful to include a custom field where it currently displays the pipleine
    • Books API Receiving an Error that Doesn't Make Sense when Creating Credit Note - trying to use 'ignore_auto_number_generation' argument

      Hello, I'm working on a newly created routine and I'm getting an error that doesn't make sense when trying to create a new Credit Note. Here is my POST request. Endpoint: https://www.zohoapis.com/books/v3/creditnotes?organization_id=########## Body:     {
    • Bug Report and Suggestions for Improvement in Zoho Applications

      Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. Zoho
    • Audio/video quality issues with Zoho Meeting – Any roadmap for improvement?

      Hi Zoho Team, We’ve been using Zoho Meeting for both internal and external meetings, and unfortunately, the experience has been consistently poor. The video and audio quality are so unreliable that it often renders meetings ineffective—especially with
    • AI generated meeting notes associated to Account or Deal

      As our organization works to improve efficiency we are looking for a solution to leverage AI to generate meeting notes and then add those notes to a CRM record such as an Account or Deal. I see Zoho has a Notebook AI offering that talks about the ability
    • Need Help: Updating Related Records via Subform Entries in Zoho Creator

      Hi everyone, I’m trying to set up a workflow in Zoho Creator where each row in a subform updates related records in another form automatically. Here’s the situation: My main form (e.g., “Receipts”) contains a subform where each row selects a related record
    • Zoho Desk - Community - Customer Portal - Description Field UX Improvement

      Hi Zoho Desk Team, As a prolific user of Zoho Cares Community, I find it very frustrating that I cannot increase the size of the Description box (this one which I am typing this message). Many apps with multi line text fields have a small handle in the
    • Add the same FROM email to multiple department

      Hi, We have several agents who work with multiple departments and we'd like to be able to select their names on the FROM field (sender), but apparently it's not possible to add a FROM address to multiple departments. Is there any way around this? Thanks.
    • Can I change the format of the buttons in the email templates?

      Hi all! We have been working hard trying to brand our email templates, and have some way to go yet. One of the things we can't seem to edit is the green ${Cases.CUSTOMER_PORTAL_BUTTON} button and the font of the View Ticket text. Is there any way of doing
    • Introducing parent-child ticketing in Zoho Desk [Early access]

      Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
    • I NEED MORE CUSTOM FIELDS!!!

      Why can I only have 60 custom fields!  It's not enough.  I want another 100 extra custom fields to do what's necessary for my business!  I'm sure I can't be the only one with this problem!!! How hard would it be to fix this?  Just fix it for me please at least!
    • Call transcrition working for ringcentral?

      I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
    • Zoho Analytics - Feature Request For Time Based Data Source Fetch

      Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the
    • Zero Personalization of the File Sharing Experience

      By now (2025) this is the maximum level of personalization available for a Zoho sharing link. We gently asked Zoho if we could modify at least the background, and they replied that it cannot be customized. We're truly disappointed – and surprised every
    • Lead to Contact Conversion with multiple email address fields

      We are a B2C business with a strong repeat cycle, and as such it's not uncommon for customers to use multiple email addresses with us. We have both our Contacts & Leads modules set up with 3 email fields. (Primary Email / Secondary Email / Historic Email)
    • Introducing Dark Mode / Light Mode : A New Look For Your CRM

      Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
    • Does Thrive work with Zoho Billing (Subscriptions)?

      I would like to use Thrive with Zoho Billing Subscriptions but don't see a way to do so. Can someone point me in the right direction? Thank you
    • Resizing a Record Template Background Inage

      Hi everyone, I have an issue which I can't seem to resolve: Basically, I'm designing a record template in certificate form. I've specified A5 landscape. I've set my background image the same dimensions with total pixels at 443,520. Whatever I try, when
    • Exporting Charts from ZohoCRM

      Hi...I'm relatively new to ZohoCRM, but very happy with it so far. I have all my leads and potentials accurately entered, and like the reports that I can view, with charts at the top of the data. But when I export the data, I'm receiving only the data, whether I export as excel, csv or pdf. How can I export both the chart and the data? In case it makes a difference, I'm using the free version right now. I tried researching the other editions to see if a paid version of the software offered the ability
    • Zoho CRM - Scheduled Reports Which Contain Chart

      Hi Zoho CRM Team, I'm requesting that the Report Export and Scheduling feature be enhanced to include a chart, if one has been created on a report. At the moment I have a report which shows Sales This Week by Deal Owner and a pie chart at the top of the
    • Show price book list price

      When using price books, once you add products to the price book in the Products related list you can display the Unit price which is the default list price; however, there is no option to show the price book list price. To see the price book list price
    • Zoho FSM API Delete Record

      Hi FSM Team, It would be great if you could delete a record via API. Thank you,
    • "Authorize to Access Your Account"

      Hi, I'm trying to log into cliq on my phone but I can't. It says "Authorize to access your account - Verify your identity to access your account using oneAuth credentials", and asks for a password. I tried maybe 100 different passwords and nothing works.
    • Automatically Update Ticket Status in Zoho Desk Based on Actions in Zoho Projects

      Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to manage tasks related to customer tickets, and it works well for linking and tracking progress. However, there are a few important automation capabilities
    • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

      The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Managing addresses
    • sms long credits

      I’m trying to purchase Long Code credits so I can send SMS campaigns to my contacts. However, when I click the “Buy Now” button, the page appears blank and doesn’t load any purchase options. Could you please assist me in purchasing the Long Code credits
    • Whatsapp Limitation Questions

      Good day, I would like to find out about the functionality or possibility of all the below points within the Zoho/WhatsApp integration. Will WhatsApp buttons ever be possible in the future? Will WhatsApp Re-directs to different users be possible based
    • Next Page