I developed a new Creator app and have requested that it be changed from a "private" app to a "public" app over a week ago.  I sent messages to support and they responded by saying the following:

 

a) We need to know your position in the organization?   What organization??  I am an individual !

 

b) We need further contact information on your "public profile" ?  They have all my account info with email and phone numbers in my account.  What more do they need?  Surely thaey don't want a facebook account, or could they?

 

I have emailed support again and have not received any response.  They seem to have blacklisted me.  Can anyone give me any suggestion to get my app converted to "public"?

 

Thanks!