Zoho Creator Name Field & Fetch Records Bug

Zoho Creator Name Field & Fetch Records Bug

I am experiencing an odd bug while attempting to access contents stored in a name field. I will explain how to replicate:

Say we have three forms: Form_A, Form_B, and Form_C.

Form_A fields:
Lookup Field A --> Form_B

Form_B fields:
Name Field name
Single Line sl_1
...
Single Line sl_N

Form_C fields:
Look Up Field C --> Form_A

Form_C Deluge: On User Input of Lookup Field C
  1. for each form_a_record in Form_A [ ID == C.ID]
  2.      alert (form_a_record.A.name) // ERROR
  3.      alert (form_a_record.A.name.first_name) // Returns null for all records
  4.      alert (form_a_record.A.sl_1) Works as expected
  5.      form_c_record = Form_C [ ID == form_a_record.A ]
  6.      alert (form_c_record.name) // ERROR
  7.      alert (form_c_record.name.first_name) // Returns null for the first record, works for others?
  8.      alert (form_c_record.sl_1) // Works as expected
From my testing I can access the field values of Form_C directly using the dot notation so long as the field type is not of a name field type. You can see this in lines 2 - 4 in the above code.
Attempting to access a name field value from Form_C using the dot notation returns an error stating:
"UnPredictable exception".
Attempting to access a name field from Form_C using dot notation and specifying .first_name or .last_name always returns null.
Attempting to access any field other than a name field in Form_C using dot notation works perfectly fine.

In the past Zoho Customer Service has instructed me to limit how deeply I traverse related records. Suggesting that the notation of From_A.lookup_field_A.related_form_field is not advisable. To address this I attempt to fetch the records and store it in a separate container (noted on line 5). The results of this approach are seen in lines 6 - 8.
Line 6 throws the same error as 2
For line 7 things get a bit strange. If the number of records returned == 1 the return result will be null. If the number of records returned > 1 the first returned result will be null however the remaining return results will work correctly!!! mind boggling.
Line 8 works in the same manner as line 4. This is the case regardless of whether or not the number of records returned is => 1.

I have tested this extensively and have had issues with the name field returning null in the past.



Just to really make sure this I'm communicating clearly here is what the form definitions would look like and what some sample data would be.

Form_A Definition
Field Type
Field_Name
Related Form
Lookup
A
Form_B

Form_B Definition
Field Type
Field_Name
Related Form
name field
name
N/A
single line
sl_1
N/A
....
....
....
single line
sl_N
N/A

Form_C Definition
Field Type
Field_Name
Related Form
Lookup
c
Form A

Sample Records Form_B
Record ID
name
sl_1
....
sl_N
3441121000003400170
Bruce Banner
test
....
test
3441121000003400171
Dick Tracey
test
,,,,
test
3441121000003400172
Bruce Wayne
test
....
test

Sample Records Form_A
Record ID
A
3441121000003400200
3441121000003400170
3441121000003400201
3441121000003400171
3441121000003400202
3441121000003400172

Please let me know what you find. This is a real thorn in my side and has forced me into some rather unsatisfactory and "hacky" solutions.


Thanks,


Michael