Hi,

I am trying to build a Flow to recover recoding when a new call is saved in my CRM. I have integrated my CRM with ringcentral and the recordings are saved in the event.

Trigger: When new module entry

Step 2: Fetch module entry (Zoho CRM says "permission denied")

Other question: How do I fetch the recording when I have the entry ID ?

The goal of this flow is to push the recording into openAi to transcribe my calls.

Thanks all for your help !