Zoho Payroll: Product Updates - June 2025

Zoho Payroll: Product Updates - June 2025

This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies.

For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States, we’re excited to introduce the Professional Plan, shaped by some of your most requested features. With multi-state support and multiple pay rates for an employee, you now have more control, more flexibility, and more confidence with every pay run. And we didn’t stop there.

From additional forms in India to smart enhancements in the UAE, every update this month has been thoughtfully built to simplify the way you manage your payroll.

Multi-State Payrolls (US)

If your employees work across multiple states in the US, payroll shouldn't get any complex. Now, with the release of the new professional plan, Zoho Payroll supports work locations of employees in all the U.S. states, all while staying compliant with each state’s local laws and tax requirements.

We calculate and withhold federal, state, and local taxes from employee wages and account for employer contributions such as Social Security, Medicare, and State Unemployment Insurance. These obligations are tracked and reported accurately, so your filings reach the right agencies on time.

We have also incorporated reciprocity agreements into our system. Should the employee reside in one state but work in another, you can configure to apply the reciprocity agreement, when applicable, to ensure that they will be taxed only in the state of residence.

Multi-state payroll is available in the Professional plan of Zoho Payroll. 


Multiple Pay Rates for Employees (US)

Some employees might do more than one job in your organization. Their pay should reflect the different roles they take on. For example, consider an employee who works part-time as a customer support associate and also handles weekend IT maintenance. You pay them $20/hour for support duties and $35/hour for IT tasks. 

With this feature in Zoho Payroll, you can now associate multiple pay rates to an employee. Each rate is based on the specific role they perform. When it's time to run payroll, you can include the hours worked under each role of an employee. Learn how to add multiple pay rates

With multiple pay rates in Zoho Payroll:
  • Both roles and corresponding rates can be added to the employee’s profile.
  • During payroll processing, their pay is calculated based on the hours worked in each role.
This feature is available in the Professional plan of Zoho Payroll.


Introducing Custom Roles (US)

Few users of Zoho Payroll  might require access to all the data in your Zoho Payroll organization. Others might need tighter control and specific access based on job responsibilities. That’s where custom roles come in.

Using custom roles in Zoho Payroll, you can now create roles beyond the default ones. Choose exactly what each role can view, create, edit, or delete—from employee pay details to tax information. You decide who needs access to what, and we make sure it stays that way.

 For example, you can create a role like Senior Financial Reporter with view-only access. That person sees only what’s relevant to their job, nothing more.

Custom roles are available in the Professional plan of Zoho Payroll.


Reporting Tags for Smarter Payroll Insights (US)

When your payroll grows, so does the need to track how money flow across your business. With reporting tags in Zoho Payroll, you can now organize payroll data using custom labels (e.g., work shifts).

You can assign these tags to employees and filter payroll reports based on them. This gives you a clear view of where your payroll costs are going. Learn how to create reporting tags

Reporting tags are available in the Professional plan of Zoho Payroll.

Manage Documents (US)

From employee contracts to company-wide tax filings, payroll involves a lot of paperwork. Now, with the Documents feature in Zoho Payroll, you can securely store and organize both employee-specific and organization-level documents—all in one place.

You can upload employee specific documents, such as ID proofs, offer letters, or salary revision letters. For broader needs, you can add and manage organizational documents like company-level compliance records. Learn how to manage documents 

This feature is available in the Professional plan of Zoho Payroll.


Bonus Payroll (US)

Whether it’s a year-end bonus or a performance-based reward, bonus payroll gives you the flexibility to issue one-time bonuses independently of your regular schedule. There’s no need to specify a pay period, so you can reward employees when the moment calls for it. 



Off-Cycle Payroll (US)

There may be situations where certain payments need to be processed outside the regular payroll schedule. Off-cycle payroll allows you to disburse such payments, whether for corrections or time-sensitive disbursements that require immediate attention based on the pay period you specify.


Both Bonus and Off-Cycle Payrolls are available in the Professional Plan of Zoho Payroll.

Introducing Approvals for Pay Runs (US)

In Zoho Payroll, approvals are built into the way your team works. Based on the roles and permissions you assign, some users will see the option to submit a pay run, while others with the right access can approve it. This helps make sure that pay runs are double-checked and only processed after the right person approves them.

This feature is available in the Professional plan of Zoho Payroll.

Instant Bank Account Verification for Direct Deposits with Plaid (US)

While configuring Direct Deposit — used to transfer funds directly to your employee bank account and make tax payments to relevant tax authorities — you can now almost instantly verify your bank account by securely logging in via Plaid. It’s quick, secure, and designed to help you get started with direct deposits more efficiently.

Download Form 16 with Form 12BA (India)

Form 12BA is a statement that lists perquisites and other fringe benefits provided to an employee in addition to their regular salary. If your organization has early access to upload Part B of Form 16 in Zoho Payroll, you can generate and download Form 16, which includes Form 12BA as page 3 of the document.

Other Enhancements

Origin Country Sync (All GCC Editions): While syncing employee details from Zoho People, you can now sync the origin country of employees as well. 

Alrajhi Bank Advice Format (KSA): You can download bank advice to manually transfer the salaries to your employees’ bank accounts in the Alrajhi Bank format.

 

That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team







    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

    • Recent Topics

    • View subform entries without viewing a record in Zoho CRM | Kiosk Studio Session #8

      In a nutshell Have you ever wanted to take a quick peek at a record's subform? Examples might be invoiced items in an invoice, ordered items in a sales order, or purchased items in a purchase order. Let's say you're viewing your list of invoices in Zoho

    • Transforma tu Inventario: Control Inteligente y Funciones Clave en Zoho Inventory (Spanish Webinar)

      ¿Tu empresa necesita mayor trazabilidad y control en almacenes? Conoce cómo gestionar tu inventario con eficiencia y automatización... ¡y descubre las sorpresas que trae Zoho Analytics! Participa en nuestro webinar gratuito en español, este 19 de agosto

    • Dashlane discontinued its free plan: Here's why Zoho Vault's free plan is worth the switch

      Hey everyone, Dashlane password manager has officially announced that its free plan will be discontinued starting September 16, 2025. This change means that current free users will need to either upgrade to a paid subscription or export their data and

    • Mails are not being sent from custom Deluge function

      We are having troubles to implement sending Invoices / Sales_Orders etc. automatically using following deluge script: attachment_template_id = "aaaa"; record_id = "bbbb"; mail_template_id = "cccc"; //NEW aproach fileUrl = "https://www.zohoapis.com/crm/v8/settings/inventory_templates/"

    • Currency transition

      We are using Zoho CRM in Curacao, Dutch Caribbean. Our currency is currently the ANG. Curacao will be transition ing from using the ANG (Antillean Guilder) to using the XCG currency (Caribbean Guilder) on March 31st 2025, see: https://www.mcb-bank.com/caribbean-guilder.

    • Notes and Attachments visibility can now be restricted based on profiles

      Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments can

    • Zoho webinar--hard for agencies

      So, this is just a dive into our use case, and why we've been disappointed in Zoho webinar. We are a small marketing agency, and we wanted to add webinars to the services we provide, as many of our clients want to learn to use them as part of their content

    • Celebrating Raksha Bandhan with Zoho Desk: A Bond of Trust, Protection, and Service

      Raksha Bandhan, celebrated across India, symbolizes the sacred bond of protection and affection between siblings. “Raksha” means protection, “Bandhan” means bond or knot: together, it represents a knot of care and security. On this occasion, we'd like

    • Banking > Import statements with a csv file

      Good morning, I am regularly using the "import statement" option to match my transactions. I've been using csv files produced by my bank online and was able to import my transactions. Until now. Thank you for your help for fixing this ! Alex.

    • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

      Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 

    • Has anyone successfully added Microsoft Graph API Oauth2 as a connection?

      I'm having trouble getting Microsoft Graph API created as a connection in zoho crm. Has anyone successfully added Microsoft Graph API Oauth2 as a connection? My issue is not necessarily on the Zoho side, but understanding how to set up the Microsoft side

    • Syncing Timesheets between Projects and Desk

      All users able to see their own timelog entries from all apps in one place, synced immediately. All managers able to view total/all time entries from one place. This is something that has come up for us and multiple clients. Example: we have a client

    • Spell Check default language

      Hello All, Is it possible to set the Spell Check default language? I can't find it in the settings. Thanks a lot! Levente

    • Zoho Backstage 3.0 - Boostez vos événements avec des outils malins

      Zoho Backstage vous accompagne dans l’organisation d’événements réussis, avec des outils qui simplifient la planification, optimisent l’exécution et renforcent la connexion avec votre public. La version 2.0 a apporté une nouvelle interface, plus de flexibilité

    • Portal user activity reporting

      Aside from the metrics section in the admin dashboard, is there a way to view/create reports for portal user activity? Im looking for a more granular option to see exactly what users are utilizing the portal. Thanks!

    • Automation #11 - Auto Update Custom Fields with Values from Emails

      This is a monthly series designed to help you get the best out of Desk. We take our cue from what's being discussed or asked about the most in our community. Then we find the right use cases that specifically highlight solutions, ideas and tips to optimize

    • Admins to set Agents Picture

      Admins should not have to rely on agents to set a nice profile picture for them. Admins get the headshot pictures from HR and should be able to upload and set their picture, not rely on them to: 1) upload a picture at all 2) upload a good picture 3) upload

    • Time Tracking Reporting and Billing

      I wish for the time tracking module to be enhanced further. Currently it is independent of Support Plans and Contracts. Support Plans and Contracts are also mostly separate. We need a better dashboard of this with the ability to natively mark billed or

    • Enhanced Email Signature Folding

      We have departmental signatures setup which are great, however, when viewing ticket details, it gets very overwhelming when scrolling though threads and conversations where you scroll past ten different signatures of your own team, then ten signatures

    • How to add formatting in zoho.cliq.postToUser(...) message?

      In a CRM Deluge function, I'm trying to use the message formatting guidelines given here: https://www.zoho.com/deluge/help/cliq/posting-to-zoho-cliq.html#message-formats My message is: message: #Title text. The result in Cliq is: #Title text. (no large

    • How to add line breaks in zoho.cliq.postToUser(...) message?

      In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?

    • Zia Agents/End of Day Reports

      As a manager or owner it would be nice if Zia analyzed today's (or this week's tickets) and gave an end of the day report to management team. - what important tickets were worked on or submitted today? - what agents were unproductive today and answered

    • Project Cost Tracking

      I see there are questions/concerns that Zoho doesn't track costs to a tasks in a project. We are a manufacturer and are in the early stages of tracking costs to project. I would like to expand out the COGS Chart of accounts in Books and record costs via

    • How to record if the payment made is return due to transaction failed.

      So there is Bill of $2000, and a payments made transaction to clear the bill. The amount is actually deducted from bank account. However, a few days later, I found the bank returned only $1750 cause there are $250 bank service charge for this failed transaction.

    • Help Center Customization UI

      The customization screens for the help center needs the UI improved. It looks straight out of 2004. The Zoho Desk normal UI is great. All it takes is uniform fonts and colors across all parts of the tool... I compare this to Zendesk Guide.

    • Este domínio já está associado a esta conta

      Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.

    • I need some help in Expenses Per Diem Policy

      this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The

    • Adding Photos to Dashboards on Zoho Analytics

      I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running

    • What is the difference between Retainer invoice and Advance Payments?

      Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage

    • Exporting record notes in bulk

      Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to

    • Field customization

      Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based

    • vendors / customers with 2 different address and gst no

      Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.

    • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

      so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

    • Add multiple Billing Addresses under one GST number

      My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST

    • Zoho Mail API - Upload Attachment

      https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.

    • Unable to create custom fields for shipment order

      I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order

    • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

      Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API

    • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

      Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are

    • Zoho Forms Not Loading on Website – DNS Resolution Error

      Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu

    • Data backup retention question/

      My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps

    • Next Page