Zoho Payroll: Product Updates - June 2025

Zoho Payroll: Product Updates - June 2025

This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies.

For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States, we’re excited to introduce the Professional Plan, shaped by some of your most requested features. With multi-state support and multiple pay rates for an employee, you now have more control, more flexibility, and more confidence with every pay run. And we didn’t stop there.

From additional forms in India to smart enhancements in the UAE, every update this month has been thoughtfully built to simplify the way you manage your payroll.

Multi-State Payrolls (US)

If your employees work across multiple states in the US, payroll shouldn't get any complex. Now, with the release of the new professional plan, Zoho Payroll supports work locations of employees in all the U.S. states, all while staying compliant with each state’s local laws and tax requirements.

We calculate and withhold federal, state, and local taxes from employee wages and account for employer contributions such as Social Security, Medicare, and State Unemployment Insurance. These obligations are tracked and reported accurately, so your filings reach the right agencies on time.

We have also incorporated reciprocity agreements into our system. Should the employee reside in one state but work in another, you can configure to apply the reciprocity agreement, when applicable, to ensure that they will be taxed only in the state of residence.

Multi-state payroll is available in the Professional plan of Zoho Payroll. 


Multiple Pay Rates for Employees (US)

Some employees might do more than one job in your organization. Their pay should reflect the different roles they take on. For example, consider an employee who works part-time as a customer support associate and also handles weekend IT maintenance. You pay them $20/hour for support duties and $35/hour for IT tasks. 

With this feature in Zoho Payroll, you can now associate multiple pay rates to an employee. Each rate is based on the specific role they perform. When it's time to run payroll, you can include the hours worked under each role of an employee. Learn how to add multiple pay rates

With multiple pay rates in Zoho Payroll:
  • Both roles and corresponding rates can be added to the employee’s profile.
  • During payroll processing, their pay is calculated based on the hours worked in each role.
This feature is available in the Professional plan of Zoho Payroll.


Introducing Custom Roles (US)

Few users of Zoho Payroll  might require access to all the data in your Zoho Payroll organization. Others might need tighter control and specific access based on job responsibilities. That’s where custom roles come in.

Using custom roles in Zoho Payroll, you can now create roles beyond the default ones. Choose exactly what each role can view, create, edit, or delete—from employee pay details to tax information. You decide who needs access to what, and we make sure it stays that way.

 For example, you can create a role like Senior Financial Reporter with view-only access. That person sees only what’s relevant to their job, nothing more.

Custom roles are available in the Professional plan of Zoho Payroll.


Reporting Tags for Smarter Payroll Insights (US)

When your payroll grows, so does the need to track how money flow across your business. With reporting tags in Zoho Payroll, you can now organize payroll data using custom labels (e.g., work shifts).

You can assign these tags to employees and filter payroll reports based on them. This gives you a clear view of where your payroll costs are going. Learn how to create reporting tags

Reporting tags are available in the Professional plan of Zoho Payroll.

Manage Documents (US)

From employee contracts to company-wide tax filings, payroll involves a lot of paperwork. Now, with the Documents feature in Zoho Payroll, you can securely store and organize both employee-specific and organization-level documents—all in one place.

You can upload employee specific documents, such as ID proofs, offer letters, or salary revision letters. For broader needs, you can add and manage organizational documents like company-level compliance records. Learn how to manage documents 

This feature is available in the Professional plan of Zoho Payroll.


Bonus Payroll (US)

Whether it’s a year-end bonus or a performance-based reward, bonus payroll gives you the flexibility to issue one-time bonuses independently of your regular schedule. There’s no need to specify a pay period, so you can reward employees when the moment calls for it. 



Off-Cycle Payroll (US)

There may be situations where certain payments need to be processed outside the regular payroll schedule. Off-cycle payroll allows you to disburse such payments, whether for corrections or time-sensitive disbursements that require immediate attention based on the pay period you specify.


Both Bonus and Off-Cycle Payrolls are available in the Professional Plan of Zoho Payroll.

Introducing Approvals for Pay Runs (US)

In Zoho Payroll, approvals are built into the way your team works. Based on the roles and permissions you assign, some users will see the option to submit a pay run, while others with the right access can approve it. This helps make sure that pay runs are double-checked and only processed after the right person approves them.

This feature is available in the Professional plan of Zoho Payroll.

Instant Bank Account Verification for Direct Deposits with Plaid (US)

While configuring Direct Deposit — used to transfer funds directly to your employee bank account and make tax payments to relevant tax authorities — you can now almost instantly verify your bank account by securely logging in via Plaid. It’s quick, secure, and designed to help you get started with direct deposits more efficiently.

Download Form 16 with Form 12BA (India)

Form 12BA is a statement that lists perquisites and other fringe benefits provided to an employee in addition to their regular salary. If your organization has early access to upload Part B of Form 16 in Zoho Payroll, you can generate and download Form 16, which includes Form 12BA as page 3 of the document.

Other Enhancements

Origin Country Sync (All GCC Editions): While syncing employee details from Zoho People, you can now sync the origin country of employees as well. 

Alrajhi Bank Advice Format (KSA): You can download bank advice to manually transfer the salaries to your employees’ bank accounts in the Alrajhi Bank format.

 

That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team







    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

    • Recent Topics

    • Enhanced Email Signature Folding

      We have departmental signatures setup which are great, however, when viewing ticket details, it gets very overwhelming when scrolling though threads and conversations where you scroll past ten different signatures of your own team, then ten signatures

    • How to add formatting in zoho.cliq.postToUser(...) message?

      In a CRM Deluge function, I'm trying to use the message formatting guidelines given here: https://www.zoho.com/deluge/help/cliq/posting-to-zoho-cliq.html#message-formats My message is: message: #Title text. The result in Cliq is: #Title text. (no large

    • How to add line breaks in zoho.cliq.postToUser(...) message?

      In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?

    • Zia Agents/End of Day Reports

      As a manager or owner it would be nice if Zia analyzed today's (or this week's tickets) and gave an end of the day report to management team. - what important tickets were worked on or submitted today? - what agents were unproductive today and answered

    • Project Cost Tracking

      I see there are questions/concerns that Zoho doesn't track costs to a tasks in a project. We are a manufacturer and are in the early stages of tracking costs to project. I would like to expand out the COGS Chart of accounts in Books and record costs via

    • How to record if the payment made is return due to transaction failed.

      So there is Bill of $2000, and a payments made transaction to clear the bill. The amount is actually deducted from bank account. However, a few days later, I found the bank returned only $1750 cause there are $250 bank service charge for this failed transaction.

    • Help Center Customization UI

      The customization screens for the help center needs the UI improved. It looks straight out of 2004. The Zoho Desk normal UI is great. All it takes is uniform fonts and colors across all parts of the tool... I compare this to Zendesk Guide.

    • Este domínio já está associado a esta conta

      Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.

    • I need some help in Expenses Per Diem Policy

      this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The

    • Adding Photos to Dashboards on Zoho Analytics

      I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running

    • What is the difference between Retainer invoice and Advance Payments?

      Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage

    • Exporting record notes in bulk

      Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to

    • Field customization

      Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based

    • vendors / customers with 2 different address and gst no

      Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.

    • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

      so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

    • Add multiple Billing Addresses under one GST number

      My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST

    • Zoho Mail API - Upload Attachment

      https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.

    • Unable to create custom fields for shipment order

      I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order

    • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

      Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API

    • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

      Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are

    • Zoho Forms Not Loading on Website – DNS Resolution Error

      Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu

    • Data backup retention question/

      My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps

    • Basic Apple Watch App

      Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.

    • Look and Feel Uniformity

      Someone needs to go through the mobile app and match the look and feel of the web version. For example, it is global standard to highlight private notes as yellow background hue. Desk does that on web, but not on mobile. Mobile also has an odd blue icon

    • Managing two books in Zoho Books

      is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.

    • Display All Custom Buttons Without Dropdown on Record Page

      In my org's workflow we usually want to do some kind of quick action off of an individual record - i.e. of an individual contact, or individual deal. What we have always found a hindrance is the location of all custom buttons being in the drop down on

    • Zoho Sales Team - Extremely Slow Response Times

      Hi everyone, Has anyone else experienced unusually slow response times from Zoho’s sales team? I sent an email last night, and it’s been nearly 24 hours with no reply. While I understand delays can happen, this seems longer than expected for a sales inquiry.

    • Yodlee Bank Feeds

      I'm well aware of the many bank feed issues out there that haven't been resolved, but I'm looking for information on Rules in relation to bank feeds. U.S based, Bank of America user and prior to Yodlee all of my banking feeds and Rules worked seamlessly.

    • Unable to create custom function

      Unable to create custom function - Please check the screenshot for the details HERE IS THE FUNCTION!! try { // 1. Fetch the details of the approved Bill using its ID billDetails = zoho.books.getRecordById("Bills", organization.get("organization_id"),

    • Need a feature which can validate PAN from Income Tax Portal

      Hello Zoho, We need a feature which can help us validate PAN which is being entered in AR/AP Profiles to check if it is valid and display the name as per Income Tax so as to get rid of incorrect PAN into the systems. Please do the needful Thanks

    • PAN - Aadhar Link Status

      Can Zohobooks also get latest PAN-Aadhar Linking Status from Income Tax Portal ?

    • How do you get a counter signature after a form has been submitted?

      I would like to be able to get a signature on a form that has already been submitted. Is it possible? Currently when I try and get a signature after the form has been submitted i get an error saying "the field no longer available" .

    • Canvas translation

      We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation

    • Are Cadences visible to anyone with Cadence permission?

      When setting up a new Cadence is it possible to restrict its use to a specific user? How can I prevent users from making modifications to existing Cadences?

    • Super Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

    • Show my cost or profit while creating estimate

      Hi, While creating estimate it becomes very important to know exact profit or purchased price of the products at one side just for our reference so we can decide whether we can offer better disc or not .

    • Issue on Upload API and href image URL

      Here is my Full API Code , URL : URL: https://desk.zoho.com/api/v1/uploads/659563000000193003/content Headers* Authorization: 'Zoho-oauthtoken 1000.ed5ce2836bf5ba9b946f5ec9************88e73ff4883a3e9c58ffeb7870' orgId: 7586***** RESPONSE{ "errorCode":

    • Issue when downloading a Mail Merged Zoho Writer Document as .docx

      Hi, We are using within Zoho CRM mailmerge to create documents. This results in a Zoho Writer document. When we try to download as a Microsoft Docx file we get following error: "Word experienced an error trying to open the file. Try these suggestions.

    • 【Zoho CRM】ケイデンス機能のアップデート

      ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、ケイデンス機能のアップデートをご紹介します。 ケイデンス機能の2つの強化されたことで、適用と解除のタイミングをより柔軟に管理できるようになり、 よりタイムリーで的確なコミュニケーションが実現できるようになりました。 目次： 1. ケイデンスの再開／最初からのやり直し 2. ケイデンスからのデータ解除タイミングの設定 1. ケイデンスの再開／最初からのやり直し 手動削除、完了、または適用解除条件が満たされた場合など、以前に適用解除されたデータをケイデンスに再適用できるようになりました。

    • Rescheduled US meetups: Zoho Desk user meetups are coming to seven U.S. cities in October and November, 2025

      Hello to our Zoho Desk users in the United States, We're excited to share the revised dates for the upcoming Zoho User Groups happening across the US this summer. Our product experts are heading to seven cities throughout the country, and for the first

    • Next Page