Zoho Payroll: Product Updates - June 2025

Zoho Payroll: Product Updates - June 2025

This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies.

For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States, we’re excited to introduce the Professional Plan, shaped by some of your most requested features. With multi-state support and multiple pay rates for an employee, you now have more control, more flexibility, and more confidence with every pay run. And we didn’t stop there.

From additional forms in India to smart enhancements in the UAE, every update this month has been thoughtfully built to simplify the way you manage your payroll.

Multi-State Payrolls (US)

If your employees work across multiple states in the US, payroll shouldn't get any complex. Now, with the release of the new professional plan, Zoho Payroll supports work locations of employees in all the U.S. states, all while staying compliant with each state’s local laws and tax requirements.

We calculate and withhold federal, state, and local taxes from employee wages and account for employer contributions such as Social Security, Medicare, and State Unemployment Insurance. These obligations are tracked and reported accurately, so your filings reach the right agencies on time.

We have also incorporated reciprocity agreements into our system. Should the employee reside in one state but work in another, you can configure to apply the reciprocity agreement, when applicable, to ensure that they will be taxed only in the state of residence.

Multi-state payroll is available in the Professional plan of Zoho Payroll. 


Multiple Pay Rates for Employees (US)

Some employees might do more than one job in your organization. Their pay should reflect the different roles they take on. For example, consider an employee who works part-time as a customer support associate and also handles weekend IT maintenance. You pay them $20/hour for support duties and $35/hour for IT tasks. 

With this feature in Zoho Payroll, you can now associate multiple pay rates to an employee. Each rate is based on the specific role they perform. When it's time to run payroll, you can include the hours worked under each role of an employee. Learn how to add multiple pay rates

With multiple pay rates in Zoho Payroll:
  • Both roles and corresponding rates can be added to the employee’s profile.
  • During payroll processing, their pay is calculated based on the hours worked in each role.
This feature is available in the Professional plan of Zoho Payroll.


Introducing Custom Roles (US)

Few users of Zoho Payroll  might require access to all the data in your Zoho Payroll organization. Others might need tighter control and specific access based on job responsibilities. That’s where custom roles come in.

Using custom roles in Zoho Payroll, you can now create roles beyond the default ones. Choose exactly what each role can view, create, edit, or delete—from employee pay details to tax information. You decide who needs access to what, and we make sure it stays that way.

 For example, you can create a role like Senior Financial Reporter with view-only access. That person sees only what’s relevant to their job, nothing more.

Custom roles are available in the Professional plan of Zoho Payroll.


Reporting Tags for Smarter Payroll Insights (US)

When your payroll grows, so does the need to track how money flow across your business. With reporting tags in Zoho Payroll, you can now organize payroll data using custom labels (e.g., work shifts).

You can assign these tags to employees and filter payroll reports based on them. This gives you a clear view of where your payroll costs are going. Learn how to create reporting tags

Reporting tags are available in the Professional plan of Zoho Payroll.

Manage Documents (US)

From employee contracts to company-wide tax filings, payroll involves a lot of paperwork. Now, with the Documents feature in Zoho Payroll, you can securely store and organize both employee-specific and organization-level documents—all in one place.

You can upload employee specific documents, such as ID proofs, offer letters, or salary revision letters. For broader needs, you can add and manage organizational documents like company-level compliance records. Learn how to manage documents 

This feature is available in the Professional plan of Zoho Payroll.


Bonus Payroll (US)

Whether it’s a year-end bonus or a performance-based reward, bonus payroll gives you the flexibility to issue one-time bonuses independently of your regular schedule. There’s no need to specify a pay period, so you can reward employees when the moment calls for it. 



Off-Cycle Payroll (US)

There may be situations where certain payments need to be processed outside the regular payroll schedule. Off-cycle payroll allows you to disburse such payments, whether for corrections or time-sensitive disbursements that require immediate attention based on the pay period you specify.


Both Bonus and Off-Cycle Payrolls are available in the Professional Plan of Zoho Payroll.

Introducing Approvals for Pay Runs (US)

In Zoho Payroll, approvals are built into the way your team works. Based on the roles and permissions you assign, some users will see the option to submit a pay run, while others with the right access can approve it. This helps make sure that pay runs are double-checked and only processed after the right person approves them.

This feature is available in the Professional plan of Zoho Payroll.

Instant Bank Account Verification for Direct Deposits with Plaid (US)

While configuring Direct Deposit — used to transfer funds directly to your employee bank account and make tax payments to relevant tax authorities — you can now almost instantly verify your bank account by securely logging in via Plaid. It’s quick, secure, and designed to help you get started with direct deposits more efficiently.

Download Form 16 with Form 12BA (India)

Form 12BA is a statement that lists perquisites and other fringe benefits provided to an employee in addition to their regular salary. If your organization has early access to upload Part B of Form 16 in Zoho Payroll, you can generate and download Form 16, which includes Form 12BA as page 3 of the document.

Other Enhancements

Origin Country Sync (All GCC Editions): While syncing employee details from Zoho People, you can now sync the origin country of employees as well. 

Alrajhi Bank Advice Format (KSA): You can download bank advice to manually transfer the salaries to your employees’ bank accounts in the Alrajhi Bank format.

 


That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team







    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll
    • Recent Topics

    • How can users unblock their blocked Zoho Mail accounts?

      After the reason for the account block (storage exceeded, spam detection etc.) has been rectified, the user can unblock the account from the UnBlock Me page. Account support@edu2review.com  Edu2Review is an education review platform, we rate the quality
    • Adding additional fields for batch information

      Hello, I am looking at adding additional information into our inventory module. we would like to be able to see up to 8 attributes that will be individual & different for each batch (i.e. batch specific information) but currently I seem to only be able
    • Dynamic Pickup List Values using Deluge and Client Script

      I would like to dynamically show Pickup List Values For example we need to fetch some data from an on premise application and display it so they can choose and pick This can be done in Creator but I didn't find anything for CRM
    • Validation Rule for Controlled Stage Movement in Deals Module (Deluge Script)

      For keeping a control over module stage or status, you can use the below deluge script. The below deluge script defines validation control over deals module stages: // Function to validate allowed stage transitions in the Deals module map validation_rule.LeadStatustValidation1(String
    • Pick List Issues

      I have created a pick list that looks at a table in a sheet, it selects the column I want fine. Various issues have come along. The option to sort the pick list is simplistic, only allows an ascending alphabetical sort. Bad luck if you want it descending.
    • Four types of task dependencies

      "Nothing is particularly hard if you divide it into small jobs."                                                                                                                  - Henry Ford Projects, small or large, are driven by simple work units called tasks. Monitoring standalone tasks might look simple but as the workflow becomes elaborate, tasks may start relying on one another. In project management, this relationship between tasks is termed as "Task Dependencies". Dependency between tasks arise
    • 1099 tracking

      Do zoho books offer feature of tracking for 1099's for contractors, etc? Quick books offers this feature and wondered when/if Zoho books will do same
    • VAT-type Taxes in US Edition?

      I'm located in the US, and I use the Zoho One US edition of Books. We are in the process of registering with Canadian authorities for their GST / HST, which is a VAT-type of scheme. It is not immediately obvious to me how one would deal with input tax
    • 2 users editing the same record - loose changes

      Hello, I'm very new to Zoho so apology if this has been addressed somewhere i can't find. I have noticed the following: If we have 2 users put an inventory item in edit mode at the same time: say user1 click on edit and user2 while user1 is still in edit,
    • Schedule sms to be sent later

      When will you make available an option to send sms's at a later time??? You finaly have this option available on emails, so it will be very useful to have it also with sms. Our sms provider, has already this available but we cannot use it because you
    • Ecommerce integration with prestashop

      Development of campaigns integration with prestahop. When???
    • How to create an article containing images and rich text via the api?

      Hi, I'm trying to migrate our kb articles from our previous helpdesk service, and import them to ZohoDesk. Is there any way to create an article that contains images?  Is it possible to add formatting to articles created via the API? Thanks, Adam.
    • Number of statement execution limit exceeded on deluge scheduled function

      I'm working on a send email functionality in creator that sends out crew work orders at the end of the day each day for the next day. I'm running into the issue that zoho is unable to handle the number of statements that I am doing to be able to successfully
    • Color of Text Box Changes

      Sometimes I find the color of text boxes changed to a different color. This seems to happen when I reopen the same slide deck later. In the image that I am attaching, you see that the colors of the whole "virus," the "irology" part of "virology," and
    • Zoho SignForm In Progress But Cannot Be Completed

      If a person starts signing a document (via SignForm), but closes the window before submitting, Zoho marks the document "in progress", but how do they finish signing it?
    • How to show Assemblies AND component items in a report

      Hi Is there any way in Analytics to create a report that shows the Composite Item AND the Component Items with mapped quantity? It seems that the component item is not exposed in any table that I can find. Also, the same question but for Stock on Hand.....this
    • Mandatory Messages for Specific Members in Zoho Cliq Channels

      Hello Zoho Cliq Team, We hope you're doing well. We would like to request a feature enhancement to Zoho Cliq that would allow marking certain messages in a channel as mandatory for specific members — with built-in tracking and reminders. 🎯 Use Case:
    • Admin Access to Message Read Statistics in Zoho Cliq

      Hello Zoho Cliq Team, We hope you're doing well. We would like to request a feature enhancement that would allow admins or channel owners to view read/unread statistics for messages, even if they were not the original sender. 🎯 Use Case: Currently, in
    • Online Member Visibility in Channels (Similar to WhatsApp Group Presence)

      Hello Zoho Cliq Team, We hope you're doing well. We’d like to request an enhancement to Zoho Cliq’s channel experience by introducing online presence indicators for channel members — similar to how WhatsApp shows how many people in a group are currently
    • Show ticket field in Zoho Desk only if that same field is not empty (API‑created records)

      Zoho Team , We have a ticket workflow where every ticket is created via API based on dynamic logic from an external form. That form has complex logic and already decides what’s relevant to ask, and the API only populates fields in Zoho Desk based on that
    • Multiple Products on Ticket

      Good morning. We will classify all tickets based on the product. Users sometimes send different requests on the same ticket, so we are facing some challenges. Is there a way to add more than one product to the ticket, or is there a way to tie the product
    • Não recebo Email de confirmação e validação de cadastro do PagSeguro

      Olá, utilizei uma das minhas contas de email Zoho para criar um cadastro no PagSeguro, contigo o email com o link de confirmação da conta não chega no meu email Zoho (nem.ma caixa de spam, nem na lixeira, e nem em outras pastas). Outros emails do PagSeguro
    • Does Thrive work with Zoho Billing (Subscriptions)?

      I would like to use Thrive with Zoho Billing Subscriptions but don't see a way to do so. Can someone point me in the right direction? Thank you
    • accounts payable and receivable subaccounts

      How to create accounts payable and receivable subaccounts? Being that I have several clients and in my balance sheet have to specify the accounts of each client and not only appear "accounts receivable or accounts payable" ??
    • DUPLICATING WORKFLOWS IN CREATOR

      Hi all, I want to duplicate and slightly amend 3 workflows in Creator so that I don't have to keep typing in all the rules and properties each time. I can see lots of videos on CRM with the 3 dots at the top of the workflow, but nothing like that in Creator.
    • Add SKU to query options in `items` API endpoint

      It would be very useful to be able to pull items by SKU in the API as this is a commonly used unique ID that tends to be consistent across systems.
    • Estimates and invoices being sent from company-wide address, rather than individual

      In our organization, team members send estimates and invoices through Zoho Books by using the "Send Email" function. However, for certain users, the system defaults to sending estimates and invoices from a shared organizational email address (e.g., company@example.com)
    • Need profit margins for books in estimates & invoice

      https://help.zoho.com/portal/en/community/topic/show-my-cost-or-profit-while-creating-estimate
    • Decimal places settings for exchange rates

      Hello, We are facing issues while matching vendor payments with banking feeds. As we often import products/services exchange rate comes into play. Currently, ZOHO allows only six digits for decimal places. We feel that conversions like JPY to INR require
    • Item Level Notifications

      I need to create a custom workflow based on the creation of an estimate that has a SKU/Item name that matches certain criteria. I can have it generated based on a total amount, but not at the item level. Is this possible?
    • Cannot categorize a bank deposit to an income sub-account

      When I go to categorize a bank deposit, I am not able to see any income sub-accounts. If I set up an income account without a parent, then I am able to categorize a transaction into that account, but as soon as I make it a child account, it disappears
    • ZV Extension passkey changes in v5.7.0

      Has there any changes to the how passkeys are managed in ZV - Chrome extensions v5.7.0? Namely, if the passkeys were already implemented/enforced as 2FA on a certain webpage, but ZV does not track them yet. Would that be the issue for my use case?
    • What's New in Zoho Billing - August 2025

      Hello everyone, We are excited to share the latest updates and enhancements made to Zoho Billing in August 2025 to improve your overall billing management experience. Keep reading to learn more. Notify Customers About Subscriptions via WhatsApp Business
    • How do I get my account id?

      Hello, I followed the instructions to get a list of accounts of the currently authenticated user (which is me, and I am logged in). But when I follow the below instructions I get the following error: ERROR: {"data":{"errorCode":"INVALID_TICKET","moreInfo":"Invalid ticket"},"status":{"code":400,"description":"Invalid Input"}} Instructions that I am following: GET - User account details Purpose The API retrieves the list of accounts of the currently authenticated user.  Request URL  http://mail.zoho.com/api/accounts
    • Why are tasks not showing in Zoho Calendar?

      Hi there, I updated the Zoho calendar preferences for Task records to show on the calendar together with Meetings and Calls - see attached screenshot. Despite of that, Task records still won't show on the calendar. Is there a specific reason why this
    • Zoho Payroll: Product Updates - July 2025

      Over the past month, we've focused on making Zoho Payroll more flexible, compliant, and easier to use—whether you're processing complex payouts, ensuring accurate calculations, or meeting local tax regulations. Here's what's new: One-Time Payments and
    • Discussion for “sub product”, “sub item” or “child products”

      Hello everyone, In some CRM systems, there is the ability to associate products in a hierarchical manner within a quote. For example: Product A: Gold Plan Product B: Setup Product C: Connector Product D: Silver Plan Product B: Setup Product C: Connector
    • Retrieve Accidental Deleted User

      Is there a way to undelete a user who accidentally deleted themselves?
    • Request for Support - CRM Integration Issues

      I’m reaching out to request assistance with the following items: 1. Zoho Forms Integration with Zoho CRM We are currently using Zoho Forms to send the Global Credit Application form to our customers. The intended workflow is for the form submissions to
    • Subform edits don't appear in parent record timeline?

      Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
    • Next Page