Zoho Payroll: Product Updates for India - May 2025

This May, we are glad to unveil new capabilities in Zoho Payroll that simplify your payroll activities. Here's the list:

1. Let Employees Choose Their Tax Deduction Method for One-Time Payments

2. Calculate variable earnings based on percentage of CTC

3. Carry forward unclaimed reimbursements and encash them quarterly

1. Let Employees Choose Their Tax Deduction Method for One-Time Payments 

When making one-time payments, such as bonuses, the manner in which tax is deducted makes a significant difference to an employee's take-home pay. With this new feature, you can now provide employees with the ability to decide how they would like the tax deducted from such payments.

This feature is currently in early access. Contact support@zohopayroll.com and we'll enable this feature for you.

Your employees can choose from the options you provide from the employee portal. You can give them three choices:

Option	How it works?
One-Time Deduction	The full tax amount is deducted at once. The remaining amount is credited to the employee.
Monthly Deduction	The full bonus amount is credited upfront. The tax is deducted in future months.
Ad-Hoc Deduction	An amount specified by the employees is deducted during the time of disbursement. The remaining tax is deducted in future months.

Here’s how you can implement this for the employees in your organisation:

• Go to Pay Runs on the left sidebar.
• Click Create Pay Run in the top right corner and select One Time Payout.
• Select the one time component and when you would like to pay the employees.
• Select the Allow employees to select their tax preference checkbox.
• Select if you want to allow ad-hoc based tax deductions.
• Set a deadline for employees to submit their tax preference.
• Click Save and Continue.
• Add employees to the one time payment and click Continue to Payroll.
• In the one-time payroll screen, click Allow tax preference in the top right corner.
  

Note: For employees who do not have access to the employee portal, you can select their preferred tax deduction method by selecting the employee.

Your employees can now log in to their portal and choose their preferred tax deduction method.

 You can also opt to lock the ability for employees to submit their tax preference before the deadline date, if required. To do this:

• In the one-time payroll screen, click Lock Tax Preference in the top right corner.

Your employees will no longer be able to submit their preferred tax deduction method. Once the deadline has passed, the ability for employees to submit their tax preference will be locked automatically. However, you can choose to extend the deadline for employees to submit their tax preference. Here's how:

• In the one-time payroll screen, click Extend Tax Preference in the top right corner.

 If you want to have a backup, you can also export to download the tax preference.

2. Calculate variable earnings based on percentage of CTC

Variable earnings are earnings that are not fixed and vary based on the performance of an employee. In Zoho Payroll, you can now calculate these variable earnings such as bonus based on percentage of CTC (Cost to Company) of an employee.

This feature is currently in early access. Contact  support@zohopayroll.com and we'll enable this feature for you.

For example, you have two employees - employee A and employee B - in your company. For employee A, you want to calculate their bonus based on 5% of their CTC. For employee B, you want to calculate their bonus based on 10% of their CTC. Here's how you implement this in Zoho Payroll:

• Navigate to Settings > Salary Components.
• Click Add Component in the top right corner and select Earning.
  
• Select Bonus as the earning type.
• Select the Make this earning a part of employee's salary structure option under Other Configurations.
• Select Percentage of annual CTC as the calculation type.
• Add other details about the bonus.
• Click Save.

Once you've saved this earning, you associate it to an employee by including one-time payments as part of their salary structure.

• You enter the bonus percentage as 5% of annual CTC for employee A and 10% of annual CTC for employee B.

When the pay run is processed for the variable earning, the bonus of 5% and 10% of annual CTC will be calculated for employees A and B respectively.

3. Carry forward unclaimed reimbursements and encash them quarterly  

You can now choose to carry forward your employees' unclaimed reimbursements and encash them on a quarterly basis.

This feature is currently in early access. Contact  support@zohopayroll.com and we'll enable this feature for you.

For example, let's say you want the telephone reimbursement that, when unclaimed by employees, gets carried forward and encashed at the end of the quarter. Here's how you can implement this in Zoho Payroll:

• Go to Settings and select Salary Components.
• Switch to the Reimbursements tab and select Telephone Reimbursement.
• Enter the other details and select Carry forward and encash quarterly for the How do you want to handle unclaimed reimbursements? field.
• Click Save.

The unclaimed telephone reimbursements of your employees will be carried forward from the beginning of the year and will be encashed at the end of the quarter.

​

​

---

​

​That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team

• Topic Participants

• Bennet Noel L

  

• admin

• Sticky Posts

• Zoho Payroll | Quarterly Product Updates For 2024

  As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

• Introducing Academy 🎉: your go-to hub for all things payroll

  Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

• Recent Topics

• Require ticket resolution

  Hi Zoho team, Is there a way to require resolution even if an agent did not use a blueprint? for example, our blueprint has a "resolve" transition but what if agent revoked blueprint and manually set the status of ticket to closed? Is there a way where

• Super Admin Logging in as another User

  How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

• Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API

  Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s

• Any way to "Pay with Check" or "Refund with Check" for Credit Notes?

  When we have a Bill in Zoho Books, we can select the "Pay with Check" option which then allows us to print/cut the check directly out of Zoho Books. When we created a Credit Note and want to refund the customer, is there any way to Refund with Check,

• CRM Mobile reports

  When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?

• Items Below Reorder Point Report?

  Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s

• Unify All Zoho Video Meeting Experiences into One Standardized Platform

  Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho

• When Zoho Tables Beta will be open to EU data center

  Hello all, We in EU are looking at you all using and testing and are getting jealous :) When we will be able to get into the beta also? We don't mind testing and playing with beta software. Thank you!

• Start Form on a different page (i.e., hide form pages)?

  I have a Zoho form that uses the `Field Alias - Prefill URL` feature. My goal is to have a pre-filled field that directs the user to a specific starting page in the form. For example: The URL will have a field alias that will auto-populate a field with

• API Pagination Error: 'from' Parameter Limit

  Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records

• Prevent new Record Association

  Hello all, We have a small sales organization therefore, it's helpful for everyone on the sales team to be able to view the full list of accounts to assist in preventing duplicate accounts from being created. However we want to prevent people from creating

• Microsoft Teams now available as an online meeting provider

  Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings

• Standard Payment Term is not pulled from account to quotation

  Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the

• Passing the CRM

  Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

• How can we disable "My Requests"?

  We are not using this functionality in our system at all and our users get confused.

• Update Subform in specific field(Status) without affecting other fields in Zoho CRM using Deluge?

  Scenario: PRODUCT Module(change name Plot) in any product status change From Available to Booked then on PROJECT Custom Module have Subform So, Subform name is Property Details now in that Subform 1 field is STATUS that update according to  product status

• PayPal payment received recording problem

  Hi, A little while back one of our customers used the PayPal payment option to pay an invoice For some reason though the payment is showing up twice within the Payments section of the invoice! Instead of setting the invoice value to ZERO, it now shows a negative value Anyone else face this problem? I've checked PayPal and there is only 1 payment in reality... A bug? Actonia ps: for anyone from Zoho Customer Service or tech team,  its Invoice 785 in our account

• string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error

  Using access token i am trying to add sales orders through api but it is throwing errors like the above i have mentioned. Please help me for that

• How to mute chat notification sound by default in Zoho SalesIQ?

  We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur

• How to Hide Article Links in SalesIQ Answer Bot Responses

  I have published an article in SalesIQ, and the Answer Bot is fetching the data and responding correctly. However, it is also displaying the article link, which I don’t want. How can I remove the link so that only the message is shown?

• ZOHO CRM App - Open Meetings Option Not Appearing

  Hello. I have a sales rep who's using the Zoho app and says that when he selects the account, the Open Meetings option with the + sign does not appear. It doesn't matter if it's a new account with no previous meetings or an existing account. Any ideas

• Currency limitation when integrating Zoho CRM & Zoho Books

  Brief Video of Problem: https://www.loom.com/share/d61d1d07d0904e149d80c1901a22418e. Background ·       Our business is based in Australia and we have to have Zoho Books in AUD to comply with tax and reporting regulations in Australia. ·       We sell

• Add RECURRING option when adding email to calendar events

  When you add an email to a calendar event, there is no option to make that new calendar event into a recurring event.  It is counterproductive to make an event from your email to then have to go to your calendar, find the event, and make it recurring. 

• Using Contains as a filter

  We are using Zoho Reports, ServiceDesk Plus analytics. I do not see how to create a report filter using Contains comparison of a string values, is one string contained in another. For example, Task Title contains the word Monitor. Is this possible in Zoho Reports?  This reporting feature is available in SDP reporting. Thanks in advance, Craig Rice

• CRM verify details pop-up

  Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it

• Applications built with Zoho Creator

  Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d

• LINE Auto Message Connect to Zoho

  When I integrated LINE into the CRM, I was prompted to disable “Chat,” “Auto Response,” and “Greeting Messages,” and to enable the webhook. However, since I have already set up some auto-reply features in LINE, including Rich Messages and greeting automation,

• Option to block bookings from specific email address or ip adresss in zoho booking

  Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have

• Threaded conversations for emails sent via automation

  Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during

• All new Address Field in Zoho CRM: maintain structured and accurate address inputs

  The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Managing addresses

• Create folder is fetch fails

  coming from zapier... zapier has a google drive task that searches for a specific folder in google drive, and if it fails to find the folder it will create a folder based on the search criteria, and contine along the singluar path of the flow. Trying

• Meetups de Usuarios de Zoho - Noviembre 2025

  ¡Hola, Comunidad! Durante el mes de noviembre celebraremos los Meetups de usuarios de Zoho, encuentros presenciales pensados para quienes queráis mejorar vuestras estrategias de lead nurturing y aprender a sacar el máximo partido a herramientas como Zoho

• Introducing 7 New Connectors in Zoho DataPrep!

  We’ve just made data management even easier - Zoho DataPrep now supports 7 new external connectors to help you build more robust, scalable ETL pipelines. Why it matters: ✅ Broader data access ✅ More automation, less manual work ✅ Smarter pipelines, better

• System flaws and lack of response from Zoho

  I have had to go on here as no-one is replying to my emails regarding my problem (been 10 days and no email reply) and your chat facility online through your Zoho Books software opens and closes immediately, so not functioning properly. I actually called

• How do I increase the email attachment size in Zoho CRM ?

  It looks like I'm limited to 10MB when sending an attachment using the email widget on a record in Zoho CRM. Is there a way to increase the size? Or can I use some other tool? From what I'm reading online, I'm maxed out at 10MB. Any insight would be greatly

• Sales Order, Invoice and Payment numbers

  Hi zoho friends, it is me again, the slow learner. I'm wondering if there is a way to have it so the Sales order, invoice and payment numbers are all the same? It would be easier for me if they were the same number so there is not so many reference numbers

• Missing information data Zoho inventory

  there some missing data in Zoho inventory connection. pick list stock counts bin location we have requested it via mail and the support team doesn’t gove feedback. has anyone achieve to get these info or to ask other ya les

• First day of trying FSM in the field.

  What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the app

• Zoho Desk app update: AI powered features

  Hello everyone! We’ve introduced various AI-powered services on the Zoho Desk app. Let's take a look at what's new. Generate Content: Generate Content uses AI to formulate responses based on the your query and provides a ready-to-use reply which can be

• Maximum tags possible in Contacts Records

  I read in some documentation that Zoho allows a total of 200 tags across all records. Is this correct? So is it not possible to have one tag per record for 500 records?

• Next Page