Pagesense Countries
Hi They say USA, but these pages are only on Google Ads and location is Sussex, UK, so that is not possible. Can you check? Thanks Dave
[Webinar Alert] What if you could analyze 1000 hours of session recordings in 15 mins? We’ll tell you how on Aug 26!
Hello, Session recordings can be extremely valuable in your quest to increase conversions. However, rummaging through thousands of recordings to uncover your visitor behavior could be like looking for a needle in a haystack. We at Zoho PageSense wanted to save you this effort and that's why we've come up with our next webinar – " 1,000 hours in 15 minutes: Optimize your session recording analysis " as a part of our CRO Mastermind series. Join us in a free live session on August 26 at 9:30am PT |
[Live Webinar] What you can learn from analyzing your visitor's behavior
Zoho Webinar Hello, What's the one direct invaluable resource that can help you make the most of your website? The answer is simple, it's your visitor data. When it comes to website optimization, visitor behavior is a gold mine that keeps giving. The more you dig, the more precious material you can find to make your pages shine. Our next webinar "What you can learn from analyzing your visitor's behavior" will show you how exactly you can read, analyze, and utilize user behavior data. Join us next
Classification of conversion users and non-conversion users
I would like to understand the difference between the behavior of conversion users and non-conversion users in the heat map of page sence. Any ideas?
Extract data from PageSense Goals
Hi, are you planning to add the ability to download data from PageSense Goal reports? It's great that you can extract Poll data, but we really want this for other parts of PageSense like Goals, so we combine this data with other external data sources to produce internal dashboards and reports for our business.
Heat Map and visibilityChange
Hello, Until recently, Page Sense has been running on my Zoho Commerce store with no problems. It seems however that something either changed, or I possibly made a change on my side that changed certain behaviors of the site. To be specific, I was using visibilityChange as a way to turn the tab title into a pesky attention grabbing rotating advert to ask the potential customer to return to the tab if it was detected that they'd gone to another page or the tab had otherwise lost focus. I also used
[Live Webinar] How to get more visitors to complete your web forms
Hello all, Web forms are a powerful means for generating leads and customers. We all know this and that's why we spend a fortune and drive people to our forms. But a whopping 67% of visitors who start filling out your forms don't complete it. Have you wondered why people who initially show interest in interacting with your forms, abandon it? Join us on our next webinar on Wednesday, July 29th at 9:00 am PT, 9:30 pm IST, and 4:00 pm GMT to find out why! Count me in We will discuss, Reasons why visitors
[Live Expert Webinar] 7 Deadly Copywriting Sins (and How to Avoid Them)
Hello, All successful landing pages have one thing in common—powerful words. In other words, good copywriting. At the same time, writing a winning copy that resonates with visitors every single time can be really challenging. But, here's the catch! Knowing what mistakes to avoid while writing can make the job a lot more easier for you. And that is why, the next webinar in our CRO Masterminds series will be about "7 Deadly Copywriting Sins (and How to Avoid Them)" . Join us for a free live webinar
[Live Expert Webinar] How to use the voice of your customers to increase conversions
Hello all, Website copywriting is not about throwing fancy jargon and abstruse sentences on your page. It's an important skill that helps you connect with your visitors, create a lasting impact on them, and importantly, entice them to engage with your business. In short, a good copy sells! But what differentiates a good copy from a bad one? Voice of your customers. This is what we're going to talk about in the first episode of our CRO Masterminds webinar series. Catch up with Rachael Pilcher, a
[Live Webinar] Understand your visitor behavior using Heatmaps
Hello all, Do you ask yourself these questions while designing a website or writing content for your landing pages: Where should I place the most important content on the page? Which parts of the page will draw my visitor's attention? Is my content and design persuasive enough? If yes, you will be interested in what we've planned for the next week. We're doing a webinar to discuss all about Heatmaps—how you can use it to understand what works on your website and what doesn't. Register right away!
Pagesense question: pixel implementation
Dear Zoho Support Team, We would like to create a URL split test with pagesense Original: https://www.salespotentials.com/kontakt/8 Variation: https://www.salespotentials.com/kontakt/63 These are Lastform Forms, an add-on from Gravity Forms. As a goal of this test we have specified the page view of our thank you page URL contains /form-submission-2/ However, the summary shows that the link is not verified, although we have implemented the snippet throughout the entire page using the Google Tag Manager.
[Live Webinar] Introduction to Conversion Optimization and Walkthrough of Zoho PageSense
Hello all, With buyer behavior shifting rapidly in the wake of the pandemic and businesses cutting their advertising budgets, it's important to take advantage of your existing website traffic to turn visitors into customers. This is where conversion optimization comes into play. To help you step up your optimization game, our next webinar will be about "Why you should optimize your website now more than ever." Join our PageSense product experts Vaijayanthi and Sharath on Wednesday, May 13 at |
Unmasking inputs
Is it possible to NOT mask all user input? The knowledge base says: By default, all keystrokes entered by the visitor aren't tracked or stored. All inputs are masked by asterisks (*). So is it possible to override the default? Other services like Inspectlet will mask sensative data by default, but not ALL data. It is very usuful to see what people are typing in if it is not a sensative field. Inspectlet automatically masks credit card numbers and SSN for example, it would be nice to just limit masking
Activate on satisfying a condition question
Hi, I'd like to use the "Activate on satisfying a condition" option of the "Experiment Activation Mode".. I created this condition: document.querySelector("div.location-top-data a.btn.blue.radius.xsmall").innerHTML == "Contact Us"; The idea is that the experiment only runs when this condition is satisfied. Question: the website contains pages where this same element div.location-top-data a.btn.blue.radius.xsmall is not there. Testing the script on these pages, at Chrome console, I receive this
Question about Javascript variable
Hi, I'm new to Javascript so wondering if you can validate that this could work properly. On an A/B test page variation, i need to include a link where the href is dynamic replaced, depending on the page visited. I intend to ask the developer to add a
About Pagesense
Hello, please advise me how to activate pagesense. The error message such as "There was an error while loading the webpage. Please try again." has been on the monitor . I see the status is "Pause" Someone teach me how to activate this program. Thank you.
Is there a way to reset A/B data?
I'd like to know if it's possible to reset the values of a paused A/B campaign, so I can start it again with empty values for conversions and visitors. Thanks
Setting up cross-domain tracking in Zoho PageSense
Hello everyone, We're excited to introduce yet another useful setting inside Zoho PageSense that lets you to quickly enable or disable cross-domain tracking on your website based on the individual needs of your project. Cross-domain tracking is a method used to follow the behavior of users as they navigate across different domains after coming to your website. This helps businesses operating across multiple domains track a visitor's journey from one website to another and further achieve greater
QA Mode not showing changes as Editor does
Hi, I have an A/B test for mobile in draft mode. I have created the variation and I can see it is applying the changes correctly when checking using the Editor. Problem is when checking using QA mode. In QA mode the changes are not applied to the variation, even after I select the variation on the QA mode box, set the Audience Segment to mobile. So, since at the editor is fine, but at QA mode the changes seems to not be applied, I can't start the test because I don't know if the variation will
Experiment Activation Mode Questions
Hi, I have a few questions about Experiment Activation Mode on a A/B Test. I'm firing the PageSense snippet over Google Tag Manager, using the tag template provided by PageSense. I'd like to activate the test only on a few pages. Example, I have the following pages: www.test.com www.test.com/orange www.test.com/bicycle www.test.com/black All of them are running the basic snippet over GTM, but I want to run the test only at /orange and /black (and other hundreds of URL's that I can easily identify
SalesIQ / PageSense Data Mixmatch
There's a lot some skewed data between PageSense and Sales IQ. Sales IQ may show one city or location for the visitor, but then PageSense may have a different location for the visitor when you go to view the recording. The location name is also not a column in the recording listing, which would help a lot too. It would be awesome if the location information (and the recording/session identifier) was somehow synced or shared between Sales IQ and PageSense. Instead of Malicious Rabbit for the recording,
Create automation according to user's action
Hi, We have a product that doesn't have any free mode, so, any user needs to enter login and password to enter the product. Here are questions: 1. Can I set goals in PageSense according to User ID (email) for tracking? 2. Can I make workflow rules according to actions of users/user segment? For instance, can I make an email campaign (through zoho campaigns) for users with demo access, who visited product once and didn't return? Thank you for your help!
Page Sense
Hey i made the screen recordings on zoho page sense, but it is not recording my site correctly - i cant see anything the page looks like he is not loading the CSS and so the records make no sense. THX for Help
Page sense snippet testing not responding
Hello I have a Pagesense snippet on this site https://profitsavvy.org It seems to be correctly installed. When I click 'verify snippet' it opens a test window but there is no response. When I do the same thing with a site that does not have a snippet it does the same thing but then responded to say "snippet not found". I have run the applciation for several days without logging any responses so I belive the snippet is not working properly. Can anyone assist? Thanks Scott
Ask the Experts 2: A 5-hour live Q&A session with the Zoho PageSense team
The PageSense team is back for another round of Ask the Experts! We'd love to answer any questions you might have on PageSense, conversion optimization best practices, and creating personalized experiences for your visitors. Here's everything you need to know about PageSense ATE #2: When: October 10, 2019 between 7.00 AM to 12.00 PM PDT Where: Right here! In the comments section of this post! How can you participate: You can ask us your questions during the time we're actively answering them (on
CRO hack #12: QA checks you should conduct before launching your A/B test
Prevent spotty user experience by running a thorough quality assurance(QA) check before launching your A/B test. Evaluate the test's behavior under variation-specific edge-cases. Here are a couple of cases to get you started: QA for breakages: If you've added new elements to the treatment, or modified existing ones, it might be a good idea to check if these new elements are loading as expected across variations, browsers, and devices. Work with your developer to resolve any HTML/CSS breakage issues
Not counting our own visits
Hi, We setup pagesense on our website. It seems to work fine, however, as we are ourselves using the website for our work, results are obviously polluted by our own use. How could be "clean" heatmap, forms, goals, from our own visit ? Thanks !
PageSense scheduled maintenance, August 24 (Sunday), 9.30pm PST
Hello all, We want to make you aware that on August 24, 2019 at 9:30pm PST, we have scheduled a period of maintenance for one hour. During the maintenance period, all the features and functionalities of the PageSense application will be accessible and we will continue tracking data for all the experiments that you have set up. We are running this scheduled maintenance over a weekend for smooth transition, and to ensure stability and uptime of the platform. We will be taking this time to optimize
CRO hack #11: A checklist for crafting a high converting website poll
Running an on-site poll is an excellent way of learning exactly what your visitors expect when they browse your website—you're essentially creating a direct communication link between the two of you. Here's a checklist you can refer to while designing your next website poll to increase submissions: Try to keep the survey a short as possible. Use conditional logic to show/hide questions based on the visitors' responses. This way your poll is only as long as it needs to be. Never ask a question that
CRO hack #10: Avoiding configuration mistakes in your funnel analysis setup
The first step of accurately setting up a system for analyzing your sales funnel is making sure that the data you're collecting is unambiguous and un-skewed. Check your configuration for these possible fallacies: Third-party navigation: There are instances when a visitor might have to navigate to a third party site before converting, for example, a payment gateway while checking out. Remember to account for these false drop-offs while working through the funnel analysis reports. You can check for
Ask the Experts 1: A 5-hour live Q&A session with the Zoho PageSense team
Hello all, As a part of our community learning series, we are launching Ask the Experts, a 5-hour live Q&A session on Thursday, May 23rd from 07:00 am PDT to 12:00 pm PDT. This is a knowledge sharing session, where you get to interact with the PageSense team and get your doubts cleared in real-time. Ask us all the questions you have about PageSense and we will be happy to answer them for you. We will also share some CRO hacks to help boost your website conversion rates. Can't wait for Thursday
CRO hack #09: Beyond Inconclusive A/B Tests
Despite having a hypothesis that checks all right boxes, there is still a high chance that your A/B test returns inconclusive results. However, this isn't a dead-end. In fact, there's still significant insight you can gather from this report. Here are a couple ideas to get you started: Analyze micro conversions: Say the primary goal of the test gets the highest conversions in a particular variation. If these numbers are statistically significant, then this variation is declared the winner, else the
Zoho PageSense - Twitter Chat with Conversion Rate Optimization Industry Experts
Hello all, We are thrilled to host our first Twitter chat on the 9th of May at 10:00 AM PDT, and the topic for the chat is "All about conversion rate optimization". Twitter chat? A one-hour live chat where we will ask a couple of questions related to website conversions and you can answer them. We also have a panel of industry experts who will share their experiences with you. How does it work? We will host the chat from our Twitter handle @ZohoPageSense The questions will have prefixes Q1,
CRO hack #08: Fixing low conversion rates from search ads
The average conversion rate of search ads across all industries is 3.75 percent. Having said that, the ideal conversion rate of search ads for your business depends heavily on the type of industry it is a part of. Say you are using a keyword driven ad copy, precise targeting and even a smart bidding strategy for your search ads. In spite of this, if you're still having below average conversion rates, then the problem could be: The ad copy doesn't match the landing page Just fixing the context mismatch
CRO hack #07: See what your visitors see. Give them what they want.
As a web marketer, your job doesn't end after you launch a website and put out a series of cornerstone content. You have to understand how visitors interact with your website and analyze what has worked with your target market and what hasn't. And you can achieve this with the help of session recording. What is session recording? Session recordings are video renderings of your visitor's actions on your website. You can play, pause, and replay the recordings to see how visitors engage with your website.
Possible to View Heatmap Data Pre and Post Web Site Update?
Hello- I'm new to Pagesense and its awesome! Great work! Question: I have about 2wks of heat map data that has been very valuable. But we are doing a web site update that will have a different layout and different content. Couple questions: - After a web site update, will I be able to still see the results from that last couple weeks prior to the web site is change? In other words, after the site up changed, can I still see results from before the change for comparison? - If not, is there a way to
CRO hack #06: Minimizing drop-offs on longer forms
If you've run form analytics on your website pages, you would have gotten insights about the worst and the best performing fields—the ones that are filled the most by your visitors and the ones that generally lead the visitors dropping off the page. However, analyzing longer forms can get a bit tricky. Most often, the drop-offs are not because of just a particular field. They also might be because the visitor doesn't have the time to finish entering their details, their first glance at the length
CRO hack #05: Conduct polls and get the pulse of your visitors
Whether you are planning for a website overhaul, product repositioning or content revamp, understanding your customers' needs goes a long way in making important business decisions. What better way to understand their needs than to ask them directly? Polls are a powerful, quick and effective method to collect customer feedback and draw meaningful insights. Here are a couple of instances where polls can make a difference: Boost engagement rates: Polls give your visitors a voice. With the right
URL Split Tests: how to prevent form variant pages being indexed by Google
Hi, let's say I have a page domain.com/page-1 Now I create two variations domain.com/page-1a and domain.com/page-1b and create an URL split test. How do you prevent page-1a and page1-b being from being indexed. What's the best approach: Add a noindex on those pages? Or using canonicals to link to the original page? What do you recommend or is anything already happening automatically?
Pageview Goals Counting More Than Once
Hi, how am I supposed to get accurate reading of my Page View Goals in Split URL tests if they're being counted multiple times? Example: Someone successfully submits a form and is redirected to success page. They revisit this page 10 times... Normally, very few people submit this form, so this 10 additional page views massively messes up my data... Please help.
Next Page