We recently observed some performance issues in the  Get all departments API. Our root cause analysis revealed that these issues were caused by the inclusion of the  associatedAgentIds key in the API response. To eliminate this performance issue, we have decided to deprecate this key from the API response. 

However, this change does not affect the  Get a department API. So, as an alternative, you can get the  associatedAgentIds key through the response to this API. 

 

Besides, we have also enhanced the  Get all departments API by introducing the  from and  limit query parameters in the API request. The  from parameter enables you to fetch departments, starting from a particular index, while the  limit parameter enables you to set the number of departments the API request must fetch. The default value of the  limit parameter is 10 and the maximum value you can set is 200. 

 

Another API that will benefit from the inclusion of default and maximum values for the limit parameter is  List all agents. Like in the case of the Get all departments API, the default value is 10 and maximum value is 200 in this API too. 

 

The  associatedAgentIds key will be deprecated from the Get all departments API by 31st March, 2018. Therefore, you are requested to update your code to reflect this change before the said date. Similarly, the  from and  limit parameters will be applicable without fail from 31st March, 2018. Failing to define the  limit parameter would lead the API to consider the default value for the parameter, which is 10 resources per request. Therefore, you are requested to update your code to accommodate these parameters too before the said date.