Introducing Limit Ranges for List Comments/Conversations APIs
Dear Zoho Desk users,
This is to inform you that we are introducing two ranges for the
limit
query parameter used in list comments/conversations APIs across modules.
The details are as follows.
The range for the following APIs is
1-100
. If you do not pass a value for the
limit
parameter in the API request, the default value of
50
is considered.
List ticket comments
- /api/v1/tickets/([0-9]+)/comments
Get ticket comment history - /api/v1/tickets/([0-9]+)/comments/([0-9]+)/history
List task comments - /api/v1/tasks/([0-9]+)/comments
List call comments - /api/v1/calls/([0-9]+)/comments
List event comments - /api/v1/events/([0-9]+)/comments
List contact comments - /api/v1/contacts/([0-9]+)/comments
List account comments - /api/v1/accounts/([0-9]+)/comments
List contract comments - /api/v1/contracts/([0-9]+)/comments
Get ticket comment history - /api/v1/tickets/([0-9]+)/comments/([0-9]+)/history
List task comments - /api/v1/tasks/([0-9]+)/comments
List call comments - /api/v1/calls/([0-9]+)/comments
List event comments - /api/v1/events/([0-9]+)/comments
List contact comments - /api/v1/contacts/([0-9]+)/comments
List account comments - /api/v1/accounts/([0-9]+)/comments
List contract comments - /api/v1/contracts/([0-9]+)/comments
The range for the following APIs is
1-200
. If you do not pass a value for the
limit
parameter in the API request, the default value of
100
is considered.
List conversations
- /api/v1/tickets/([0-9]+)/conversations
List threads
- /api/v1/tickets/([0-9]+)/threads
We request you to review all your API-based code and make necessary changes, wherever required.
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