The Slash Command Series - Build a command to create polls!

The Slash Command Series - Build a command to create polls!

Your team has decided to go for lunch and you're in charge of the menu. But before you decide on the menu, it's important to know their preferences. For instance, what if somebody is vegan and you haven't taken that into account!

Now now, we know hard it is to arrange the menu for a small group of 4, let alone for 50.   How can Cliq help this situation you may ask? Ah, simple. Create a poll using Cliq's slash commands!

With /poll command you can just post a message in channel, ask everybody to vote and get the list. The /poll command  helps you collect data, interpret, analyze and make a decision. Let's take a look at the command workflow, it's pretty easy. :D  

Command Workflow  

The command syntax would be   /poll -topic" " - optn " " 

The user would have to just specify the question (topic) and options in the command syntax and execute the command in a chat window. A poll message card is posted with the question and the options as buttons. Now, to wait for everybody to take their pick! 

The poll question and the options are stored as records in Zoho Creator and when an option is chosen, the selection made is also stored as a record.

To put it in a nutshell, this command is a classic example of multiple workflows and integration with other Zoho Products ( i.e Zoho Creator) 

Now there are four parts to the command execution- three in Cliq and one in Creator. Breaking down the command creation and execution  

Store the questions and results - Creator Application 

  • Create an application in Zoho Creator - Refer this  How to create an application help page in Zoho Creator. 
  • Create two forms - for Poll Questions and one for the Poll Results with the necessary fields. 
  • Use the zoho.creator.createRecord task and zoho.creator.getRecord task in your command and function execution code to create and get records from Creator.  Refer this  help page  

Sample Syntax for the create record task :

 

zoho.creator.createRecord("ownerName","appLinkName","formLinkName",dataMap,"connectionLinkNam", userAccess )

 

Get the owner name, appLinkName and formLinkName from the creator application URL. 

 

URL Format:  https://app.zohocreator.com/ownerName/appLinkName#formLinkName

 

Sample URL:  https://app.zohocreator.com/scottfisher5/poll-command#Questions

 

Note: We've attached a sample Poll application file for you. Download and import this file in your creator account to get an idea of the Poll application. 

Connect to the storage - Cliq Connections (authenticated)

Connections are used to integrate your application with other Zoho Applications or Third Party Web Services in an authenticated manner. 

Create a connection to invoke operations on the Creator Application from Cliq, using Cliq Platform. Use the connectionLinkName and define the userAccess parameter in the creator deluge tasks. 

Share the poll with  a group - Cliq commands 

Create a poll command and specify the command parameters. Command parameters will help fetch the question and the options given by the user in the poll. 

The command execution code is attached here. Copy the code in your deluge editor and try executing the command!


  1. message = Map();
  2. card = Map();
  3. card.put("theme","poll");
  4. b = options.get("Topic");
  5. a = options.get("Optn");
  6. buttonnames = a.toList(",");
  7. info buttonnames.size();
  8. card.put("title","POLL");
  9. message.put("text",b);
  10. dataMap = {"Question":options.get("Topic"),"Answers":options.get("Optn"),"Creator":user.get("email")};
  11. respFromCreator = zoho.creator.createRecord("ownerName","appLinkName","formLinkName",dataMap," connectionLinkName ",  
  12. userAccess );
  13. creatorId = respFromCreator.get("values").get("ID");
  14. buttons = List();
  15. for each  name in buttonnames
  16. {
  17. button = {"label":name,"hint":"Choose an option.","type":"+","action":{"type":"invoke.function","data":{"name":"FunctionName","owner":"yourname@yourdomain.com"}},"key":creatorId};
  18. buttons.add(button);
  19. }
  20. info buttons;
  21. if(buttons.size() > 0)
  22. {
  23. button = {"label":"View Result","hint":"Select an option.","type":"+","action":{"type":"invoke.function","data":{"name":"FunctionName","owner":"yourname@yourdomain.com"}},"key":creatorId};
  24. buttons.add(button);
  25. }
  26. info creatorId;
  27. card.put("thumbnail","<insert_image_url>");
  28. message.put("card",card);
  29. message.put("buttons",buttons);
  30. message.put("card",card);
  31. //aa = zoho.cliq.postToChat(chat.get("id"),message);
  32. info message;
  33. return message;

Variables used in the code

Line no 12: You'll find these in your creator application URL

Line no 18 & 24: Give your function name and email ID.

Poll Votes and Results - Cliq Buttons and Functions

  Functions work in association with buttons. Our aim for the function here should be  

  • To allow users to select an answer and store the selection in Creator.
  • To get the list of all answers for the poll when a user clicks the 'View Result' button.
  • To restrict users from answering a poll more than once. 

When a user clicks the 'View Result' option, the function will get records from Creator to display the total number of responses received for the poll. (u se the button name as the criteria for this)

Likewise, when a user tries responding to the poll twice, use the parameter 'Key' to identify if the user has already responded. If yes, then go ahead and show an error message. If no, take the user's response to the poll. 

That sure was a lengthy read. Well, have a look at this video for better understanding! 

So what are you waiting for? Go on and create a poll! Let us know how this command helps you and your team. 

If you're new here, welcome! Take a look at our slash command guide . You can also learn how to connect to accuweather.com and get weather forecast right inside your chat window. Cool right? Then, check this out !

Questions and discussions are welcome!

Until next time,

Manasa

Cliq


 

 

    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts



                                                          • Sticky Posts

                                                          • Automating Employee Birthday Notifications in Zoho Cliq

                                                            Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
                                                          • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

                                                            Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
                                                          • App Spotlight : PagerDuty for Zoho Cliq

                                                            App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational
                                                          • Automate your status with Cliq Schedulers

                                                            Imagine enjoying your favorite homemade meal during a peaceful lunch break, when suddenly there's a PING! A notification pops up and ruins your moment of zen. Even worse, you might be in a vital product development sprint, only to be derailed by a "quick
                                                          • Bulk user onboarding for Cliq Channels in a jiffy

                                                            As developers, we frequently switch between coding, debugging, and optimizing tasks. The last thing we want is to be burdened by manual user management. Adding users one by one to a channel is tedious and prone to errors, taking up more time than we could


                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ





                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • Add Comprehensive Accessibility Features to Zoho Desk Help Center for End Users

                                                                                                            Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request to enhance the client-facing Help Center in Zoho Desk with comprehensive accessibility features, similar to those already available on the agent interface. 🎯 Current
                                                                                                          • Filtering repport for portal users

                                                                                                            Salut, I have a weird problem that I just cannot figure out : When I enter information as administrator on behalf of a "supplier" portal user (in his "inventory" in a shared inventory system), I can see it, "customer" portal users can see it, but the
                                                                                                          • How to add application logo

                                                                                                            I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing
                                                                                                          • Upload API

                                                                                                            I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
                                                                                                          • Zoho Projects - Q2 Updates | 2025

                                                                                                            Hello Users, With this year's second quarter behind us, Zoho Projects is marching towards expanding its usability with a user-centered, more collaborative, customizable, and automated attribute. But before we chart out plans for what’s next, it’s worth
                                                                                                          • Rename Record Summary PDF in SendMail task

                                                                                                            So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this
                                                                                                          • Option to Empty Entire Mailbox or Folder in Zoho Mail

                                                                                                            Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only
                                                                                                          • Create new Account with contact

                                                                                                            Hi I can create a new Account and, as part of that process, add a primary contact (First name, last name) and Email. But THIS contact does NOT appear in Contacts. How can I make sure the Contact added when creating an Account is also listed as a Contact?
                                                                                                          • BUTTONS SHOWN AS AN ICON ON A REPORT

                                                                                                            Hi Is there any way to create an action button but show it as an icon on a report please? As per the attached example? So if the user clicks the icon, it triggers an action?
                                                                                                          • in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Q

                                                                                                            in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Quantity Returned\ pls check the recording fetch_salesorder
                                                                                                          • Estimates with options and sub-totals

                                                                                                            Hi It seems it would be great to be able to show multiple options in an estimate. For instance I have a core product to which I can add options, and maybe sub-options... It would be great to have subtotals and isolate the core from the not compulsory items. Thanks
                                                                                                          • Rate Limiting in Zoho Flow (OpenAI API)

                                                                                                            Hi Everyone, We are facing some issues when using Zoho Flow as we have a deluge script running which is making external calls to OpenAI endpoint. Sometimes the response takes more than 30 seconds meaning the script will timeout. We want to implement a
                                                                                                          • Optional Items Estimate

                                                                                                            How do you handle optional items within an estimate? In our case we have only options to choose with. (Like your software pricing, ...standard, professional, enterprise) How can we disable the total price? Working with Qty = 0 is unprofessional....
                                                                                                          • Important Update : Zendesk Sell announced End of Life

                                                                                                            Hello Zendesk users, Zendesk has officially announced that Zendesk Sell will reach its End of Life (EOL) on August 31, 2027 (Learn more). In line with this deprecation, Zoho Analytics will retire its native Zendesk Sell connector effective October 1,
                                                                                                          • Zoho Sheets

                                                                                                            Hi, I am trying to transition into Zoho sheets, I have attached the issues encountered. Server issues, file trying to upload for more than 30 mins, even once uploaded my data aren't loaded. Simple calculations are not working I have attached the sample.
                                                                                                          • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

                                                                                                            Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
                                                                                                          • Zoho CRM + Zoho FSM : alignez vos équipes commerciales et techniques

                                                                                                            La vente est finalisée, mais le parcours client ne fait que commencer ! Dans les entreprises orientées service, conclure une vente représente seulement la première étape. Ce qui suit — installation, réparation ou maintenance régulière — influence grandement
                                                                                                          • Top Bar Shifting issue still not fixed yet

                                                                                                            I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling
                                                                                                          • Power of Automation:: Automate the process of updating project status based on a specific task status.

                                                                                                            Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer
                                                                                                          • Celebrating Connections with Zoho Desk

                                                                                                            September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday. What do these two events have in common (besides the date)? It's something that Zoho Desk celebrates, too: making connections. The connect through tourism
                                                                                                          • Attention API Users: Upcoming Support for Renaming System Fields

                                                                                                            Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
                                                                                                          • Billing Management: #3 Billing Unbilled Charges Periodically

                                                                                                            We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the
                                                                                                          • No bank feeds from First National Bank South Africa since 12 September

                                                                                                            I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect
                                                                                                          • Zoho CRM Calendar | Custom Buttons

                                                                                                            I'm working with my sales team to make our scheduling process easier for our team. We primary rely on Zoho CRM calendar to organize our events for our sales team. I was wondering if there is a way to add custom button in the Calendar view on events/meeting
                                                                                                          • Sync desktop folders instantly with WorkDrive TrueSync (Beta)

                                                                                                            Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:
                                                                                                          • Citation Problem

                                                                                                            I had an previous ticket (#116148702) on this subject. The basic problem is this; the "Fetch Details" feature works fine on the first attempt but fails on every subsequent attempt, Back in July after having submitted information electronically and was
                                                                                                          • Open Sans Font in Zoho Books is not Open Sans.

                                                                                                            Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
                                                                                                          • Does Zoho Sheet Supports https://n8n.io ?

                                                                                                            Does Zoho Sheet Supports https://n8n.io ? If not, can we take this as an idea and deploy in future please? Thanks
                                                                                                          • Failing to generate Access and Refresh Token

                                                                                                            Hello.  I have two problems: First one when generating Access and Refresh Token I get this response:  As per the guide here : https://www.zoho.com/books/api/v3/#oauth (using server based application) I'm following all the steps. I have managed to get
                                                                                                          • Zeptomail 136.143.188.150 blocked by SpamCop

                                                                                                            Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150
                                                                                                          • Apply transaction rules to multiple banks

                                                                                                            Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.
                                                                                                          • How to bulk update records with Data Enrichment by Zia

                                                                                                            Hi, I want to bulk update my records with Data Enrichment by Zia. How can I do this?
                                                                                                          • Need Guidance on SPF Flattening for Zoho Mail Configuration

                                                                                                            Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare
                                                                                                          • Is there an equivalent to the radius search in RECRUIT available in the CRM

                                                                                                            We have a need to find all Leads and/or Contacts within a given radius of a given location (most likely postcode) but also possibly an address. I was wondering whether anyone has found a way to achieve this in the CRM much as the radius search in RECRUIT
                                                                                                          • How do I split a large CSV file into smaller parts for import into Zoho?

                                                                                                            Hi everyone, I’m trying to upload a CSV file into Zoho, but the file is very large (millions of rows), and Zoho keeps giving me errors or takes forever to process. I think the file size is too big for a single import. Manually breaking the CSV into smaller
                                                                                                          • Is Zoho Sheet available for Linux ?

                                                                                                            Is Zoho Sheet available for Linux ?
                                                                                                          • Client Script Payload Size Bug

                                                                                                            var createParams = { "data": [{ "Name": "PS for PR 4050082000024714556", "Price_Request": { "id": "4050082000024714556" }, "Account": { "id": "4050082000021345001" }, "Deal": { "id": "4050082000023972001" }, "Owner": { "id": "4050082000007223004" }, "Approval_Status":
                                                                                                          • Custom Fonts in Zoho CRM Template Builder

                                                                                                            Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if
                                                                                                          • Messages not displayed from personal LinkedIn profile

                                                                                                            Hello. I connected both our company profile and my personal profile to Zoho social. I do see all messages from our company page but none from my private page. not even the profile is being added on top to to switch between company or private profile,
                                                                                                          • lead convert between modules

                                                                                                            Hello, The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM. Under normal circumstances, all fields filled in the
                                                                                                          • Next Page