Zoho Community is transitioning to a new platform!

Hello Community!

Here’s an exciting announcement. Zoho Community has transitioned to a new platform and we we'd like to discuss this transition with you.

Why the change?

Our community was earlier hosted on Zoho Discussions, which is now EOL'd. Besides, we thought it's time for a makeover.

The new platform.

We’ve transitioned to Zoho Desk. Apart from an improved UI, the new platform comes with some major enhancements. Zoho Desk bundles help desk, user community and knowledge base, all in a single portal. You no longer need to check multiple portals for support and community engagement.

What this transition means for you.

We've migrated the existing conversations to the new portal and all the old forum threads are redirected to the new portal. Here are some important points worth noting:

Access the all new Zoho Community at help.zoho.com/portal/en/community or community.zoho.com.
You'd be prompted to log into the new platform. Continue to log in with your existing credentials.
The new platform is powered by Zoho’s single sign-on. You don’t have to log into community once again if you're already logged into any of the Zoho services.
Your profile on our community now reflects all your support tickets and community contributions.
The new platform is gamified. During the course of next couple of weeks, we'll gamify your participations - including all your previous participation - by adding points, badges, and levels. Follow this thread for further updates.
On the UI front, the old platform showed 25 discussions in a single view and you'd have had to click 'next' to view the older discussions. The new platform shows all the topics in a single view and the older topics keep loading as you scroll down.

Some limitations:

Just incase you've different accounts for Zoho Community and Zoho Services, do log into the Zoho Community on a different browser or an incognito window.
As a few more updates have to be made to the profiles migration, some of you might find your posts awaiting moderation. You'll not be able to see the posts made earlier on this community. We are working on addressing this as early as possible. Should be updated in a day or two.

If you face any glitches accessing the community, or want to share your feedback, leave a comment on this thread or write to us at community(at)Zohocorp(dot)com.

We look forward to your participation and support to keep the community going!

Cheers!

Sukumar

Community Manager.

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Tout forum

France ZUGs

Zoho SalesIQ Resources

Sticky Posts
ZUG (Zoho User Group) In-person Meetups - Learn, Share, and Discuss All Things Zoho
Hi, We hope you are all doing well. We are excited to announce the second leg of our in-person Zoho User Group (ZUG) meetups in your region. A quick update: Our first leg of meetups in 2024 reached completion, and Zoho experts had the opportunity to meet
Tip #35 - On using Kanban View in Zoho CRM
Hi folks, It's that time of the week again, and I am back with a quick tip about using Kanban View in Zoho CRM. If you think you missed any of our previous weeks' tips, you can read them here. Tip #35 - On using Kanban View in Zoho CRM You deal with so many records in CRM every single day! When you click open each module in Zoho CRM, you have hundreds of records, each in various stages of your sales pipeline. Wouldn't it be cool if you had them all sorted automatically without having to filter
ZUG (Zoho User Group) In-person Meetups - Learn, share and discuss all things Zoho
Hi, Hope you all are well. We're excited to announce our second leg of in-person Zoho User Group (ZUG) meetups in your region. A quick update - Our first leg of meetups in 2024 progressed and reached completion smoothly, where Zoho experts had the opportunity
ZUG (Zoho User Group) In-person Meetups - Learn, share and discuss all things Zoho
A big warm hello to the Zoho Community, and Happy new year to all of you! We're thrilled to let you know that our ZUG Meetups for 2024 have almost begun, and we can't wait for you to be a part of them. We have some interesting topics in store for this
Cloning Email Templates across modules in Zoho CRM.
The option of cloning email templates across modules has been a long standing feature request from the Community. Thank you all for being so patient with us. We are happy to inform you all that this enhancement has been rolled out. Just in case you haven't noticed it already, cloning email templates is possible now! Cloning is useful because it cuts down the hassle of having to create the same email templates again for different modules. Here are the steps: Navigate to Settings---> Customization--->Templates