Not valid email addresses
Hi, I have imported a list of emails and there are 137 invalid emails which apparantly have a good email format and seem correct. ¿How does Campaigns determine that these emails are invalid? I attach a screenshot of it. Looking forward to your response.
Special Link for member to exit workflow?
I want to send a series of orientation emails to new members after signing using a workflow in Zoho Campaigns, but I don't want this orientation series to show up as a topic in the "manage preferences" page for all people on my list. I want to put a special
Zoho Campaigns Form Title Emebbed in Website overrides Meta Title
HI - I have created a zoho form, which is embedded in my wordpress website. All works well. However, in the Customization Form Settings there is the "Form Tab Title" which has to have something it. it. It overrides the meta title of the page it is embedded
Sync not updating opportunity stage
I'm syncing opportunities data from Zoho Analytics and making mailing segments based on certain criteria. I made a segment which has criteria that the opportunity stage is 'Renewal, Qualified, Quote Sent, Closed Lost' specifically not 'Closed Won', however
FirstName tag not working in Zoho Campaigns
Hi all, We're setting up emails and adding the FirstName tag but it does not pull the first names at all. Are we misunderstanding what DB table the FirstNames are meant to come from? Thank you.
Missing Conditions options on Custom Field when attempting to build new Segment in Campaigns
We have mapped a custom field from CRM to Campaigns. Sync appears successful (image below), and the custom field (Contact Type) shows as an option when we try to Segment, but the Conditions aren't showing (image below) thus we can't actually use the custom
How do I change the topic hierarchy from product to brand?
I have clicked on the contacts/manage topics - and it shows me product topics are selected - but I don't want this. Not sure how this was set up. Even when I click edit on the right side it wants me to add a product. I don't want to do this I want
Campaign won't validate SPF/DKIM DNS records for domain
The DNS records were added, and using the "Configure" dialog to test will say that the domain validates, but closing that dialog still marks the domain as "Authentication Incomplete". What am I missing?
Text wrapping
I can't for the life of me figure out how to make text wrap around an image. I've looked in the Knowledge Base & done a search, but none of the suggestions seem to work. Do I need to choose a special template to do this?
Limits on test emails
Why do you have limits on test emails? Can they be removed?
Google and Yahoo's 2024 email authentication requirements: A new era of security
Greeting of the new year! Starting February 2024, Gmail and Yahoo Mail are rolling out stringent email authentication requirements to combat malicious messages, reduce inbox clutter, thwart phishing attacks, diminish spam, and bolster data security. Here
De-associate Topics from Marketing Subscribers
We would like to delete topics from Zoho Campaings but we are encountering the following error: "You cannot delete this topic as it is used in the components mentioned below", but, since we removed the topic we want to delete from all automations we can't
CRM and CAMPAIGNS does not give me a BUILD CRITERIA option to create list
A/B Testing Preheaders
Hi folks, I see that I can create separate subject lines for both versions of an A/B test, but can I also create separate preheaders? Since both subject lines will be different, it seems odd that the preheader can't be changed to match each. Thanks in
Zoho Campaigns: An Outstanding Email Marketing Tool
Introducing Zoho Campaigns! A product designed by Zoho, the Zoho Campaigns is made to create, deliver, and manage integrated email campaigns that can help in boosting the sales of a company and its customer base. Zoho Campaigns is actually an email marketing
How to choose contact fields returned by the api
Hi, Using the getlistsubscribers api, is there a way to select the fields returned for each contact ? Or any other way to read the value of the custom fields for my list contacts through the api ? Thanks.
Multiple Woocommerce
Hi everyone, I've been exploring the Zoho Campaigns plugin for WordPress, and I'm curious about the possibility of connecting multiple WooCommerce sites to a single Zoho Campaign account. Specifically, I'm interested in importing data from all four of
Ecommerce integration with prestashop
Development of campaigns integration with prestahop. When???
Trigger a workflow when contact updates Topics preference
Is there a way to trigger a workflow when a contact updates Topics preference?
Weebly Integration?
Is there any integration with Weebly? I have an e-commerce store and would like to tie ZOHO into campaigns. Thanks! Billy
Automation based on Contact Field Update not working
Hi We are trying to get our automations to pick up a CRM Contact record when a field is set to a specific value. We are setting that field using a WORKFLOW that triggers a field update during contact creation during the lead conversion process. It seems
Tip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's only
Can't add video in the mail content
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so
how to test an automation
Is there an easy way to test an automation from start to finish. My old software from a different company had an option to test and 'remove wait/delay steps'. I'm trying to test an email and SMS automation which has days of delays built in - and dont
Remove any extra blank spaces after email/campaign content
Hi, I selected a simple blank page and designed it according to my company's logo and text requirements. However, there is an issue with the remaining part appearing in the email, which creates an embarrassing view. How can I remove this section?
how do I update fields based on campaign member status ?
Hi I want to set up automation rule for whenever a "member status" is changed due to a campaign. But I cant find is a valid "field" so cannot find a way to set up rules Anyone can help ?
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
Prefilled forms based on e-mail campaign
Dear, Is it possible that we create a form, which is prefilled based on the campaign contact list. So in fact, we want to send e-mail campaign with a link to a from that is prefilled with their personal contact information. At this moment we can create
Where can i include Poll in campaign ?
Je ne trouve pas d'ou je peux créer une enquête Ou se trouve la page en PJ qu'un autre utilisateur m'indique mais que je ne trouve pas
Unbelievable Click Rates over past few weeks
Has anyone else noticed an unusual spike in click rates over the past few weeks? Don't get me wrong, I would love to think I've improved crafting email campaigns over the years, but a 20x increase in clicks last week does not jive with the lack of prospect
Viewing Images in Mass Emails
Hello, I've created a Zoho Campaigns email using a template within Campaigns. I added 4 pictures using the template and just sent out test emails. The pictures don't show up unless the receiver clicks 'download'. Is there a way to make images show up without this step? It looks unprofessional with little red 'x's and a request to download. I would like clients to be able to open up the email and see all images and text at once. Please let me know if this is possible. Thanks, Marissa
How to integrate with custom ecommerce?
Hello, I'm seeing that you have added integrations with shopify and zoho commerce. However, my company has custom ecommerce site, and we would like to integrate too. Is it possible to add API to integrate custom ecommerce? Or maybe current Zoho Campaigns API has everything to integrate ecoomerce functions with custom website?
I'm unable to import a contact list with associated accounts fields in campaign
Hello, My organisation work with ZOHO CRM and ZOHO CAMPAIGN. The 2 applications are synced, so that the contacts from the CRM are added to Campaign. In the sync, some of the accounts fields corresponding to the CRM contacts are added as accounts fields.
UTM in zoho campaigns
Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
Need Workflow Customization
Is it possible to exclude Saturday and Sunday from Business days in Zoho campaigns? I am running one workflow with 3 days gap as follows: Starting Wednesday it should deliver on Monday Starting Thursday it should deliver on Tuesday Starting Friday it
One to many relationships in Zoho Campaigns and Segments
We have contacts that have one to many relationships. Maybe they have purchase multiple items in zoho commerce or they are associated with multiple touch points we register in a CRM tab that is linked back to the contact. Like they have entered to three
How do i follow up my email campaign in-thread
Is there a way to follow up the email campaign so that it is in-thread using zoho campaigns? eg customer gets original email with subject line "hello" then 5 days later follow up would be with subject line "RE: hello".
Moving Topics Between Products
Hi, Originally I had loads of topics and 0 products. I added in a few products but all my existing topics are grouped under the first Product I added and I can't see how to move these Topics under the correct Products. As per the image, I need to move
Unable to add contacts in Campaigns
I've already submitted a ticket for this, but this is urgent and I've not gotten a response all day. I cannot add any contacts to a contact list in Campaigns. I've tried uploading a .xlsx file, a .csv file, and just now, I gave up on waiting for a response
Button Duplication when emails forwarded or replied
When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate. See below The one on the left is the original one.
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