Error code :550 - 5.7.1
Hi! We got an error message while sending e-mails today. Tried to google it but couldn't find how to resolve the issue. ERROR CODE :550 - 5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our
Error Message: Problem in sending email while doing IO operation
I noticed that I am not the only one with this issue, yet there doesn't seem to be a published fix for this issue. Can anybody help me?
Zoho CRM Contacts in Zoho Mail Address book
I would like to be able to access my Zoho CRM contacts in my Zoho Mail address book. We are using the Zoho Mail Addon for CRM. The reason is, I would like to be able to initiate an email to a CRM contact without having to go to their record in CRM and
MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
Delay with 'Sent' emails
Hello When trying to send emails, there appears to be a delay of approx 20 minutes between when selecting 'Send' and the email being sent with a 'Sending' message stuck on screen. Can you advise how to rectify this please? I have urgent emails to go to
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
Multi-Select E-mail Messages with Shift and/or Ctrl
It would be nice if Zoho Mail's web interface supported multi-select using shift and/or ctrl. Ex: Selecting a message and then holding Shift while clicking would select a range. Clicking a message and then holding Ctrl while clicking other messages would select multiple messages.
Zoho Mail - Not auto-refreshing in Chrome
Hello, I use mail.zoho.com dashboard to receive alerts for incoming mail. Up until a few days ago the mailbox was working fine and would auto-refresh new emails in realtime as they come through. However, now I can't get new messages to shoq up unless
Unable to Login to Account due to OTP Issue
Hi! The title probably sums it up but I'm unable to login to my account after a while of not using it (when I did login, I kept it saved in my tabs so I didn't have to login every time I have to use it). When I tried today, it required an OTP which is
unable to send email
Hi, I recently renewed my expired domain and now am unable to send email. Error message: "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain - sophiesmithbrody.com" Please advise. Thanks !!
Linked domain, records appear ok, but not receiving mail and don't know how to send it
Hi, records appear ok, everything looks ok, zoho appears to have linked domain but am not receiving the test emails I sent. Also I cannot figure out how to compose and send an email from my zoho mail using sender's address with the connected and established
Problems with sending to certain servers
Hello. In the last few weeks, when sending emails, I have increasingly received the automatic response “Mail Delivery Status Notification (Delay)” with the notes “The following addresses had fatal errors” and “Message will be retried for 4 more day(s)”.
How do I Import Windows Live Mail to Zoho Mail?
Hi there, I've been using Windows Live Mail for years, and I have accumulated a lot of important emails. I recently decided to switch over to Zoho Mail for its features and integrations. However, I'm not quite sure how to move my emails from Windows Live
Can not upload or download attachments
There is an error everytime I try to upload or download. Works fine on mobile.
My Z Mail keeps loosing the TXT verification on my domain
I have configured this a few times now on my web site and they keep being disconnected. I've had similar problems with Z Campaigns as well. setting up the SPF and DKIM and all verified only to be told that it needs verification. Is there something I'm
Zoho Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello There, l tried to verify my domain (florindagoreti.com.br) and its shows this error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details. Screenshot Given Below - please check what went wrong. Thanks
Will Zoho implement DANE?
I know that setting up DNSSEC and DANE is quite a risky process. But it will improve email security. With DANE, a server can verify a SSL certificate before connecting to the server. There are some RFC related to DANE which can be found here: DNS-based
IMAP stopped working after installing a VPN
I recently installed a VPN on both my computer and mobile, I had a few notifications from Zoho mail about unrecognised IP's logging into my mail account and then the after a couple of days IMAP stopped working on my account completely. I can still access
EMBEDDED CALENDAR NOT WORKING
I am using the embedded calendar on my website and it is working fine. However, on my mobile site I am using template #7 embedded in an iframe. Both have been working flawlessly, until today. I noticed that the one on my mobile site, using Template #7, is only showing events now for two of the six calendars I display. In addition, Template #7 is not showing the current day's events. The latter was an issue a number of months ago and you were able to fix it, but it is happening once again. For what
Este domínio já está associado a esta conta
Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.
Having problem with MX records and SPF
Hi there, I have been facing a problem that my zoho mail doesn't receive mail. See Error in below The MX Records of your domain(s) mydomain.com are not pointed to Zoho and you may not receive emails in Zoho SPF entries in your domains DNS are not configured
Deleted Folder
I accidentaly deleted a folder called "Newsletter" that I received emails in since I opened the account. Not sure why the emails went there rather than to mail inbox. But I need to re-establish or the possibility of those emails getting bounced back can occur? Along the same line, There is a folder called "Notification" that receives email in it for some reason. So question again is why?
Zoho mail account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Thanks Regards
Unable to delete emails from client
Since yesterday, I am unable to delete emails using three different clients. From the web portal all seems to be working fine but not from my mobile phone, or two different laptops. I have been using the current setup and clients for many years and I
How do I completely remove Oneauth from my Mac
I installed briefly; then removed from my applications folder. But I still get notifications when signing in to my mail, so the app is clearly still installed. Please tell me how to remove _every trace_ of Oneauth from my Mac. -Matt
Sending Email with Zoho, Nodejs and Nodemailer
I am using Zoho email credentials to shoot an email. Below is my code to create a transport instance const transporter = nodemailer.createTransport({ host: "smtp.zoho.com", auth: { user: process.env.APP_EMAIL, pass: process.env.APP_PASSWORD, }, port:
Preview attachments issue
Hello, Some of my colleagues are experiencing an issue when previewing attachments in Zoho Mail from web and from the app, particularly with PDF files. However, when they download the attachment, it appears normal, and when they send it to me, I'm able
Does Zoho Mail support MTA-STS for sending?
Hello, I know that I can enforce TLS encryption when receiving mail from MTA-STS-enabled servers by setting up an MTA-STS policy on my own web server and properly configuring DNS records. However, I have not been able to find out from official guides
Too many failures for the recipient
Hello! I've been testing to send signed mails from my account to my Gmail address. I got two errors that said too ERROR CODE :550, There are multiple Subject 5.7.1 headers. - My first question is if this is a correct error message for my mails? I then
Cannot receive mail
Hello, I've been having some issues the last hours with my mail. As it seems i can send but cannot receive mails in my mailbox info@traditionalyacht.com This is the error when somebody tries to send me an email : The response from the remote server was:
Not receiving emails from automated systems app
We have some app attendance in office and we cant receive email from automated system the app name is telenta.co / mekari.com automated mail no-reply@tal***.co and noreply@me***.com. i add in allowed list (mail address, domain and ip address) but still
Email storage quota notifications
Hi! Is it possible to receive multiple notifications when used storage of the email is reaching to max quota. It would be usefull to receive warning notifications when reaching 70%, 80% or 90%. Thanks!
MX Record not found
Hi, I am currently unable to receive mail to my inbox but can send messages from my account ok. I have tried emailing my zoho account from another mailbox and get the follwing error response. No mx record found for domain=highfield-welling.com Is there
Securepass email stuck in queue for two days
Hi, I’ve been trying out the securepass function today, but the three securepass emails I sent to my personal email have been in the queue all day and not gone out Please help - thank you! Peter
I wish to transfer my initially configured Zoho Mail account on Outlook, to Google Suite now.
Since I was using Outlook for everything at the time, I connected my business email's domain to Zoho Mail a few years ago. However, I now use G-Suite for all of my other email addresses since I want everything, including my work email, to be in one location.
E-Mail auto-complete for deleted contacts
I am having contacts pop-up in auto-complete when I start to type a letter in the TO address line. These e-mail address have been deleted from my contacts. I also have deleted all e-mails from/to these e-mail address but still there address is showing up. How do I remove these from appearing in the auto-complete? thank you
No recibo correo en en mi bandeja de entrada
Hola, no puedo recibir correos en mi bandeja, tengo una pagina web y puse el correo en un formulario y cuando meto los datos y los envio no me llegan , pero si pongo otra ya sea gmail, outlook si los recibo, tiene que ver con mis dns?
How to delete emails in a Shared Mailbox?
I don't see any way to delete emails in my Shared Mailbox. I see that the mailbox view is a stream view, which is confusing because I'm accustomed to seeing emails in a normal inbox view.
Enable spell check but disable intrusive grammar and thesaurus
Hi, I don't mind the spell check when I am composing mail. It is useful for identifying typos. I find the grammar checker REALLY annoying. I am a native English speaker and know exactly what I mean to write. That is not as annoying as the absurd suggestions
Group Email Folder
Hi, I am accessing group email options, if I use the shared folder emai, 1 - If an email in the folder is read / flagged, is this status seen by all who can see this group? (EG to avoid repeat people replying) 2 - how is the storage of the group folders
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