Sending WhatsApp Template Messages Outside 24-Hour Window in Zoho SalesIQ
Dear Zoho SalesIQ Team, I'm writing to request a new feature for Zoho SalesIQ: the ability to send approved WhatsApp template messages to customers outside of the current 24-hour window. Understanding the 24-Hour Window: Currently, Zoho SalesIQ allowsHiding the win_close minimize button.
We are framing the widget into a Winform app and don't want to allow customers to minimize the floating chat window. Is there anyway to hide the button that minimizes/collapes the chat window? Thanks.Zobot Integration Cards for Zoho Creator and Zoho Flow
Dear Zoho SalesIQ Team, I'm writing to request a new feature for Zobot: integration cards that enable two-way data exchange between Zobot, Zoho Creator, and Zoho Flow. Current Limitations: Zobot currently offers integration with external services, butHow to integrate 3rd party API
Can you provide the documentation how to integrate 3rd party api and display the response in carousel.Silos within Zoho Development teams for different Apps?
Hello, We started new with Zoho ecosystem. It is wonderful experience to see how every aspect of business is accommodated. At one end, when one gets excited to see the requirement covered; however that experience is not consisted across apps. One suchBuild powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is aZobot doesn't search for faqs and articles
Hello everyone! I've encountered an interesting obstacle on my way that I can't solve. I'm configuring Zobot using the Codeless Bot Builder, and unfortunately, the Answer Bot option doesn't retrieve data from either articles or FAQs. In both cases, theWebhooks for WhatsApp/Telegram in SalesIQ
Good day! I have a webhook configured for events 'conversation.created', 'conversation.visitor.replied' and 'conversation.operator.replied'. And I send a few messages as user and as operator via a widget on the site, connected telegram bot and WhatsAppIdle chat handling Customiziation
I am very much attuned to my customer's habits regarding our chat support system. They will initiate a chat, receive a generic response from Zobot, and then request to speak with a human. When they request a human, our team responds accordingly, or anotherIs it possible to display SalesIQ chat embedded in the page (not floating)
Zoho SalesIQ chat appears floating when user click chat button in the bottom right corner (also floating over the website content). Is it possible to embed chat window in the page so it wouldn't be floating, but displayed in the given DIV element, andWhat does this Default Line do? And how do I get rid of it?
Won't allow me to publish without connecting it to something, and I don't see it's inherent purpose for the context of a 'button'. Also If I could receive some support integrating with Whatsapp if possible? Because every time I go to integrate it, itsCustom fields from react project
Hi, How I can add custom fields to SalesIq chat from my react project, just calling this API not working for me .customfield.add()React Native SDK Build error
* What went wrong: > Could not find com.zoho.salesiq:mobilisten:7.0.2. Searched in the following locations: - https://oss.sonatype.org/content/repositories/snapshots/com/zoho/salesiq/mobilisten/7.0.2/mobilisten-7.0.2.pom - https://repo.maven.apache.org/maven2/com/zoho/salesiq/mobilisten/7.0.2/mobilisten-7.0.2.pomConect chat of salesiq with zoho cliq
Is there any way to answer from zoho cliq the chat of salesiq initiated by customers?Enhancing Your Customer Experience: Integrating Zoho SalesIQ Chatbot with Chat GPT
Dear Zoho SalesIQ Team, I am writing to request the integration of Chat GPT with our existing Zoho SalesIQ chatbot. Our company has been using Zoho SalesIQ for some time now, and we have found it to be an invaluable tool for communicating with our clients"Visit Summary" section is not populated in Zoho CRM
I integrated Sales IQ using JavaScript API, and when form is submitted - CRM contact is created. Zoho Sales IQ gets visitor's name and email, and in UI link to CRM contact appears. But in CRM "Visit Summary" section is still empty. I need some help findingWhen does Whatsapp template will be enable?
It's very needed to be able to re open conversations after 24 hrs using whatsapp templates. Do you have a date to launch this feature?Need Support of Zoho developer to develop and integration with zobot
We're seeking the expertise of a Zoho developer to create a customized Zobot that seamlessly integrates with our Myclassboard platform. The bot will serve as a valuable channel for customer interaction and data collection, enhancing overall user experience,How to create Business initiate chat in Whatsapp SalesIQ
Hi, is it possible for us to create a business initiate message to our customer via Whatsapp SalesIQ? We need this feature to create Whatsapp Campaign for our customers. Thank youZobot New User prompts on Whatsapp
I created a codeless Zobot through SalesIQ to ask for users' query on Whatsapp and then raise a ticket. The Zobot is working correctly except for new users for whom it is asking for an email (which i understand that the user must be registered as a contactEmbed floating button
It would be helpful if Booking offered a floating button in addition to the iframe, similar to what Calendly offers (https://www.calendly-embed.com/popup-widget/). I looked into using SalesIQ for a floating button that "just works" but their Booking integrationIntegrating Zoho with Turbolinks
Hi there, I'm trying to integrate Zoho SalesIQ with TurboLinks and could do with some help. Turbolinks means that instead of loading a new page, sections of the html are just update, giving you a SPA looks and feel. The problem is that means the zoho script doesn't reload. Theoretically, you should be able to move the code snippet to inside an event listener which is triggered when someone follows a link. But that doesn't work (it think due to the fact that the script needs access to the DOM). Anyzoho chat box request pending and loading issue
in my website taking time to loading because of zoho js issue and request is pending i have attached screen shot please ccheck and let me know how can i do for thissiq via js. null pointer execption
`Uncaught TypeError: JSON.parse(...).error is undefined` Nothing has changed, just load the page which has worked for a long time and I get a undefined error due to the object not containing `error` property. If you provide a private contact I can forwardBooking Integration doesn't work
Hi, I added the Bockig integration and activated it following the guide. However, the option to propose a visitor in the chat to book an appointment is not available in my backendI need a custom AI Chatbot to be integrated with ChatGPT to Handle Customers inquiries
I need a custom AI Chatbot to be integrated with ChatGPT to handle Customer inquiries, and save the data to Zoho CRM as a Leads, Also to schedule a demo with clients and more optionsNeed professional assistance in connecting ZOHO API to my chatbot server
Hello there, I have developed a chatbot from Replit with the focus of connecting OpenAi to ZOHO Webchat. I believe that I have made considerable progress and at the moment, I am struggling with connecting the ZOHO backend to my server. I connected withANSWERED: Open SalesIQ Chat window on button click
I am using the Javascript API and have created buttons on my site so people can easily enter chat. I.e. I have buttons that are quick canned questions so users dont have to enter in text,and can enter chat quickly. Here is an example: <a href="#"><img class="chatButton" src="checkout-bttn.png"alt="I need help with checkout" onclick="javascript:$zoho.salesiq.visitor.question('I need help with checkout');$zoho.salesiq.chat.start();"></a> This sends a question to the chat and starts the chat which isChatGPT with saving user context
Hello, everyone! I've encountered an obstacle on my way that I can't solve. I want to create a Zobot instance connected to ChatGPT. I want to chat with ChatGPT while saving previous user questions (context). So, I have created a Zobot instance with codelessPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterSalesIQ/Deluge script for Plugs not working
I am creating a plug function for my Zobot codeless bot and the below code on executing/saving throws the following error: Message : Argument type mismatches for the integration function 'zoho.crm.searchrecords' at index 3 Plugs Code ========= responseHow Can i put a form in Zobot
Hi,how can i integrate a form which has a multiple options to choose from.the form should be opened or displayed by zobot after it meets a requirement in the conversation. Thanks in advance !Now Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferredsaleiq {"error":{"message":"Invalid widgetcode","code":2411}}
你好，我已经在网站防止了代码，但是发现服务器一直反应非法的widgetcode ，我已经反复核对，没发现问题，请帮我查询下问题 widgetcode c2f8ec0xD3a6445C8Bf5F1A20210910B3390148E2937e4EADnPeUvb577f956bc <script type="text/javascript" id="zsiqchat">var $zoho=$zoho || {};$zoho.salesiq = $zoho.salesiq || {widgetcode:How can I use Zoho's Sales IQ Javascript APIs if I have chat enable through Zoho's ASAP add-on and not with SalesIQ?
Hello Zoho Team, I am currently exploring the functionality of Zoho SalesIQ and would like to leverage the SalesIQ javascript APIs for updating visitor information within the chat. However, according to the API documentation, it is required to embed theHow can I set default fields with different language?
Hi, I would like to set diffenent placeholder following different languages for the default fields: name, phone, email, how can I set that?Plug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot builder!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket fromPushing Visitor data into SalesIQ?
How can I push visitor data to SalesIQ? I can't see a REST method that I could use. We have implemented a solution that tracks "offline" visitors for brick and mortar stores, I would like to push Visitor's: name email info: key, value "info" or what ever available fields to store path. "info" would be the physical area/department (offline) visited, instead of page (online). Thank you in advance. AdESReset SalesIQ Widget from ready event
Hi, we have a Problem with the JavaScript API for the SalesIQ Chat Widget. We want to make sure that the SalesIQ visitor information in the chat are not displayed after logout. In our application logout is possible through other means than just a button click. For example, the user needs to reauthenticate after a day, if he hasn't ticked "stay logged in". A reload of a page will thus delete authentication cookies and load the page as if he wasn't logged in. This and other means make it rather impossibleIs there a way to pass the source of the chat from SalesIQ to the CRM lead creation?
Currently when I update the values of the visitor and the lead is automatically generated in the CRM it says that the lead source is Chat, but in reality it was from either Facebook, Instagram or WhatsApp. Is there a way to make sure that the correctNext Page
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Build powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is aPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterNow Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferredPlug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot builder!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket fromPlug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagement
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Sending WhatsApp Template Messages Outside 24-Hour Window in Zoho SalesIQ
Dear Zoho SalesIQ Team, I'm writing to request a new feature for Zoho SalesIQ: the ability to send approved WhatsApp template messages to customers outside of the current 24-hour window. Understanding the 24-Hour Window: Currently, Zoho SalesIQ allows
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Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
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