• How to automate tickets in ServiceDesk via ZC?

  The ManageEngine Service Desk Plus promotion states this: "Automate creation, updating, and closure of tickets in ServiceDesk Plus On-Demand every time a record is submitted or updated in your custom app." So how is this done? I've looked all through the ZC documentation and can't find any way to get ZC app form data to post to a new ticket in ServiceDesk. Any help is appreciated. Steve

• Zoho - ManageEngine Integration. (Create a Time spent / Subcategory)

  Hi all,  Is it possible to create a report outlining the time spent per Sub Category per month. When I look at the table imported from ManageEngine to Zoho reports, there is no Sub Category field/column.  Am I able to add this Sub Category column?  Regards, Craig. 

• ManageEngine - Application Manager - Reporting.

  Hi ..   We use application manager as a reporting tool and also to find the performance related issues in weblogic integration servers ( Clustered enviroment ) In the ManageEngine Application Mgnr 8, I have the default monitors which says about the health statistics etc for each managed server in the cluster. When I select the reports tab in the application, then select the proper monitor ( managed server here in select box ) i get all the statistics regarding that managed server...i.e  Summary Report