5.2.3 MailPolicy violation Error delivering to mailboxes

5.2.3 MailPolicy violation Error delivering to mailboxes

When anyone @spmc.com emails me (or my IT guy, who is also on your mail system), it bounces back to them with the above error.  I have this domain on my domain's whitelist, but still it bounces back.  What can be done to permanently fix this issue?  Thanks!