Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community

Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community



Bonjour chers utilisateurs,

Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si vous avez manqué cette session et souhaitez tout de même en apprendre davantage sur Zoho, nous avons ce qu’il vous faut. 😊

Nous organisons une série d’ateliers les 23 et 24 mars à Paris, couvrant des sujets tels que l’Expérience Client (Zoho CRM Plus), Zoho Analytics et Zoho Creator. Vous trouverez ci-dessous les points forts de l’événement ainsi que les principaux thèmes qui seront abordés dans ces trois domaines. ✨

Atelier Customer Experience (Zoho CRM Plus)
Atelier Zoho Analytics
Atelier Zoho Creator
  1. Attirer et engager vos clients sur plusieurs canaux
  2. Mettre en place un CRM adapté à votre organisation
  3. Automatiser vos processus commerciaux et améliorer la gestion du pipeline
  4. Réduire les erreurs de saisie et de tarification
  5. Améliorer l’adoption du CRM par vos équipes
  6. Cartographier et suivre le parcours client
  7. Optimiser votre service client avec Zoho Desk
  8. Mesurer vos performances grâce à des analyses et rapports avancés
  1. Connecter et centraliser vos données
  2. Préparer et structurer les données pour une analyse efficace
  3. Modéliser les données pour obtenir des insights pertinents
  4. Créer des visualisations et tableaux de bord percutants
  5. Exploiter l’analyse prédictive et le machine learning
  6. Automatiser les insights grâce à l’IA générative
  7. Partager les analyses et raconter des histoires basées sur les données

  1. Découvrir Zoho Creator et ses fonctionnalités clés
  2. Construire des formulaires dynamiques et automatiser les workflows
  3. Intégrer vos applications via des API et des Cloud Functions
  4. Utiliser l’IA et les agents intelligents dans vos applications
  5. Créer des interfaces interactives avec widgets et composants avancés
  6. Personnaliser les portails avec des domaines dédiés



Envie d’explorer l’un de ces sujets plus en détail ? Cliquez sur le lien ci-dessous pour en savoir plus et réserver votre place.


L'équipe Zoho France
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