adding non-zoho users to chat
when i click add contact and attempt to fill in the email field with an email id of someone outside of zulu, the field below (zoho id) has my id selected. So when i hit add it fails to send the invite ? The help says just put in the email address if they aren't a zoho user - I'm trying to do just that. This seems like a prettty basic function - what am i missing here?