I have a general "Support" project set up as a catch-all for all the small requests I get from clients. I see that I can forward their email request to the project and it will be added as a task - that's great! However, the task just shows up as the email subject line and I don't have any way of knowing what client it's from without manually tagging the client. I see I can create a custom task template, but there's no field that allows me to assign a client already in my CRM, so I'd have to manually type the client name for each one.

In an ideal world, I could somehow add the client name when emailing the task to my Support project - is there any way to autopopulate a field by adding something to the actual email?

I know that I could create a separate "project" for every client but that would be unwieldy since there are 100+ clients that could potentially email me with a small task. I'd rather have a catch-all project for all these small tasks that includes all client requests. Any suggestions would be appreciated!