Automatic replies clogging up our Ticketing System
Hi All,
I was hoping someone might have some ideas or solutions about how to manage email autoreplies.
When our marketing team send out mass emails through campaigns this can sometimes send a wave of auto replies into desk even when they use a donotreply reply-to address, i think auto reply emails don't take the reply to address into consideration.
How do others manage this? does anyone have any ideas on what we could implement?