Bigin’s 2025 Evolution: Highlights from 2025 and What’s Ahead in 2026

Bigin’s 2025 Evolution: Highlights from 2025 and What’s Ahead in 2026

Dear Biginners,

Wishing you a very happy New Year!

As we stand at the cusp of endless possibilities in 2026, we would like to take a moment to reflect on what we achieved together in 2025.

Your continued support, thoughtful feedback, and kind words of appreciation have kept us motivated to keep improving and building better experiences for you every day.

We were one of the fastest-growing Zoho products, thanks to the many new Bigin customers we welcomed from a wide range of industries and business sizes. To ensure you continue to get the best features and have everything you need to run your business, we remained focused on building new capabilities and enhancing existing ones to support the evolving needs of small businesses and startups.


Here are a few highlights from last year’s feature rollout:

  1. Booking Pages: Create no-code online booking pages that make it easy for customers to schedule meetings.
  2. External Record Sharing: Share real-time updates on orders, support tickets, refunds, and other customer requests.
  3. WhatsApp Automation: Automate WhatsApp conversations, customize templates, and send voice messages with ease.
  4. QuickBooks Online Integration: Generate and manage invoices and estimates linked to customers or deals, while also improving inventory management.
  5. Zoho MCP for Bigin: Enable AI to retrieve records, apply advanced filters, draft follow-ups, update deal stages, and trigger workflows using simple prompts.

And much more.

For a detailed overview, please visit our blog.

To see what’s coming next, explore our Product Roadmap.

Thank you for trusting us and growing with us. We look forward to supporting your success in the year ahead!