Billing frequency is not displayed correctly.

Billing frequency is not displayed correctly.

Hello

There is an issue while displaying the billing frequency on a subscription quote. I am able to activate the subscription details and get this lovely overview: 


If I am adding a Plan which I charge quarterly, first of all it should be possible to choose the name quarter. 
Second, the "3" should appear in front of the billing frequency to make it clear that this subscription is charged every month. 

The calculation is done correctly, it sums 3x 1000 USD and shows 3000 as a total but as it indicates "monthly" billing withouth the 3 month indication, it's confusing and customer think I charge them every month. 

I guess that's an easy fix and can be implemented quickly from Zoho, please do the needful to get this done. 


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