Can´t create a new user

Can´t create a new user

Hi

Im trying to create " contacto@ibfestival.com" however, it does not create it, it seems to add it to the invitation list, I tried logging in with the username and password I set up but it tells me the password is wrong

Hope this can be resolved soon, I was able to create " tours@ibfestival.com" without problem, so it's strange