Can send Emails, forwarders OK, no incoming mails in Zoho web-mail

Can send Emails, forwarders OK, no incoming mails in Zoho web-mail

Hello!

I can receive most E-mails for my main domain @b-hearet.net with the exception of messages from @carbon108.com

According to my settings incoming messages for @b-hearet.net should be kept on Zoho web-mail AND forwarded to another address for archiving purposes.

The problem is that incoming messages FROM @carbon108.com TO @b-heart.net seem to be ignored by Zoho web-mail. Forwarding all mail woks fine. But if I try to enable forwarding via Filters in @b-heart.net that does not work for specified messages.

Note that this is the case for mail from @carbon108.com only, other incoming mail is stored in web-mail and forwarded as expected

carbon108.com is my another domain that was hosted on Zoho for a while and then moved to another service.

Can you fix it?