Cannot add an email alias to any user account

Cannot add an email alias to any user account

Hello,

For some reason, I am having problems adding email aliases to any user account in Zoho Mail. Every time I try, I get a message saying "Unable to add alias address". If you guys could please help us out, we'd appreciate it! Thanks!

Noble Obodum
Webmaster, Adventist Outreach Kids
nobodum@theaoks.gq