Whats the reason why we cant bcc to add to comments?
We are getting this error:
We are unable to process this email.
WHY DID THIS HAPPEN?
We suspect the below reasons to be the cause of failure :
1. You might have mis-spelt the email address.
2. You might have added the email address in BCC
I used the copy option within the comments to copy the email address. It works fine if I cc, just not bcc.