cant receibve or send emails using outlook

cant receibve or send emails using outlook

Hi there

i been trying to use Outlook to receive and send emails from www.lvxo.com, with no luck at all. Even i switched form free plan to paid plan, 

I need to be able to use Ourtlook as a desktop client and IOS mail as phone client.

Please i need your help


Thanks

SEBASTIAN CRESPO